{"id":23893,"date":"2015-10-27T09:59:16","date_gmt":"2015-10-27T01:59:16","guid":{"rendered":"http:\/\/uxren.cn\/?p=23893"},"modified":"2015-10-27T09:59:16","modified_gmt":"2015-10-27T01:59:16","slug":"%e3%80%90%e6%83%85%e5%a2%83%e8%ae%bf%e8%b0%88%e3%80%91%e8%bf%9b%e8%a1%8c%e7%9b%ae%e6%a0%87%e7%94%a8%e6%88%b7%e8%b0%83%e7%a0%94","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=23893","title":{"rendered":"\u3010\u60c5\u5883\u8bbf\u8c08\u3011\u8fdb\u884c\u76ee\u6807\u7528\u6237\u8c03\u7814"},"content":{"rendered":"

\"ur-context-interview-00\"<\/a><\/p>\n

\u4f5c\u8005\uff1aUXDResearchLab<\/p>\n

 <\/p>\n

\u4e3a\u4e86\u6ee1\u8db3\u7528\u6237\u5bf9\u4ea7\u54c1\u7279\u5b9a\u7684\u4ea4\u4e92\u6a21\u5f0f\u7684\u671f\u671b\uff0c\u4e00\u624b\u7684\u3001\u51c6\u786e\u7684\u3001\u53ef\u88ab\u6709\u6548\u5229\u7528\u7684\u7528\u6237\u7814\u7a76\u6570\u636e\u5c06\u662f\u8fdb\u884c\u4ea4\u4e92\u8bbe\u8ba1\u7684\u6e90\u6cc9\u548c\u5173\u952e\u3002<\/p>\n

\n
\u60c5\u5883\u8bbf\u8c08\uff08Contextual Interview\uff09\u662f\u4e00\u79cd\u4ee5\u7528\u6237\u4e3a\u4e2d\u5fc3\u7684\u8bbe\u8ba1\uff08User Centered Design\uff09\u5e76\u4e0e\u4eba\u7c7b\u5b66\u76f8\u5173\u7684\u7814\u7a76\u6a21\u5f0f\uff0c\u5c5e\u4e8e\u54c1\u8d28\u6027\u7814\u7a76\uff08Qualitative Study\uff09\u548c\u60c5\u5883\u8bbe\u8ba1\u65b9\u6cd5\u8bba\u8303\u7574\u3002<\/span><\/h5>\n<\/blockquote>\n

\u8fd9\u79cd\u8bbf\u8c08\u662f\u7814\u7a76\u4eba\u5458\u548c\u7814\u7a76\u5bf9\u8c61\u4e4b\u95f4\u7684\u9762\u5bf9\u9762\u4ea4\u6d41\u3002<\/p>\n

\u8fd9\u79cd\u4ea4\u6d41\u6a21\u5f0f\u5728\u4e8e\uff1a\u7814\u7a76\u5bf9\u8c61\u7528\u81ea\u5df1\u7684\u8bed\u8a00\u4f20\u8fbe\u4ed6\u4eec\u5bf9\u751f\u6d3b\u3001\u4f53\u9a8c\u53ca\u73af\u5883\u7684\u611f\u53d7\uff0c\u53f2\u8482\u82ac.\u6cf0\u52d2\uff08Steven Taylor\uff09\u548c\u7f57\u4f2f\u7279.\u535a\u683c\u4e39\uff08Robert Bogdan\uff09\u8ba4\u4e3a\u8fd9\u79cd\u611f\u53d7\u5c06\u76f4\u63a5\u4e3a\u7814\u7a76\u4eba\u5458\u6240\u7406\u89e3\u3002<\/p>\n

\u8fd9\u6837\u7684\u89e3\u91ca\u8bf4\u660e\u4e86\u60c5\u5883\u8bbf\u8c08\u5177\u6709\u4e09\u4e2a\u6f5c\u5728\u7684\u7279\u5f81\uff1a<\/p>\n

    \n
  1. \u60c5\u5883\u8bbf\u8c08\u662f\u4e00\u79cd\u9762\u5bf9\u9762\u7684\u4ea4\u4e92\u884c\u4e3a\u3002<\/span><\/li>\n
  2. \u60c5\u5883\u8bbf\u8c08\u65e8\u5728\u7406\u89e3\u7814\u7a76\u5bf9\u8c61\u7684\u611f\u53d7\u3002<\/span><\/li>\n
  3. \u76ee\u7684\u5728\u4e8e\u6536\u96c6\u4f7f\u7528\u60c5\u5883\u4e0b\u7684\u4ea4\u4e92\u4fe1\u606f\u3001\u7528\u6237\u5173\u6ce8\u70b9\u4ee5\u53ca\u7528 \u6237\u671f\u671b\u7b49\u8bf8\u65b9\u9762\u6570\u636e\u3002<\/span><\/li>\n<\/ol>\n

    \u8fc8\u514b\u5c14.\u5e15\u987f\uff08Michael Patton\uff09\u8ba4\u4e3a\uff0c\u5728\u8fd9\u79cd\u60c5\u5883\u4e0b\uff0c\u88ab\u8bbf\u8005\u901a\u5e38\u9700\u8981\u5728\u4ed6\u4eec\u7684\u5b9e\u9645\u5de5\u4f5c\u3001\u5c45\u4f4f\u60c5\u5883\u4e0b\u63a5\u53d7\u4e13\u95e8\u91c7\u8bbf\u3002\u8fd9\u6837\u88ab\u8bbf\u8005\u53d7\u7814\u7a76\u4eba\u5458\u5e72\u6270\u5f71\u54cd\u4f1a\u5fae\u4e4e\u5176\u5fae\u3002<\/p>\n

    \u968f\u7740\u57fa\u672c\u91c7\u8bbf\u6846\u67b6\u7684\u5b8c\u5584\u548c\u4e0e\u88ab\u8bbf\u8005\u6c9f\u901a\u6b21\u6570\u7684\u589e\u52a0\uff0c\u7814\u7a76\u4eba\u5458\u4e0e\u88ab\u8bbf\u8005\u4e4b\u95f4\u4e5f\u4f1a\u9010\u6b65\u8fbe\u6210\u5171\u8bc6\u548c\u76f8\u4e92\u4fe1\u4efb\uff0c\u4ece\u800c\u5f97\u51fa\u6df1\u5165\u7cbe\u51c6\u7684\u4fe1\u606f\u7ed3\u679c\u3002<\/p>\n

    \u6b64\u5916\uff0c\u5170\u57fa\u7279.\u5e93\u739b\uff08Ranjit Kumar\uff09\u5efa\u8bae\u4f7f\u7528\u5177\u6709\u521b\u9020\u6027\u7684\u5de5\u5177\u7ec4\u5efa\u4ee5\u5524\u8d77\u53d7\u8bbf\u8005\u7684\u611f\u60c5\uff0c\u4ece\u800c\u5f15\u53d1\u66f4\u6df1\u5c42\u6b21\u7684\u63a2\u8ba8\u3002\u60c5\u5883\u8bbf\u8c08\u4f7f\u5f97\u88ab\u8bbf\u8005\u80fd\u591f\u8f7b\u677e\u4ea4\u6d41\uff0c\u65e2\u80fd\u8868\u8ff0\u6e05\u695a\u4ea7\u54c1\u548c\u7528\u6237\u4e4b\u95f4\u7684\u76f8\u4e92\u5f71\u54cd\u65b9\u5f0f\uff0c\u53c8\u80fd\u63ed\u793a\u51fa\u5176\u4e2d\u6df1\u5c42\u6b21\u7684\u539f\u56e0\uff0c\u8fd9\u4e9b\u90fd\u662f\u60c5\u5883\u8bbf\u8c08\u7684\u529f\u80fd\u4f18\u52bf\u6240\u5728\u3002<\/p>\n

    \"ur-context-interview-01\"<\/a><\/p>\n

    1\u3001\u51c6\u5219<\/span><\/h5>\n

    \u60c5\u5883\u8bbf\u8c08\u5f15\u5bfc\u4ea4\u4e92\u884c\u4e3a\u601d\u60f3\u51c6\u5219\uff1a<\/p>\n

      \n
    1. \u8bbf\u8c08\u8981\u53d1\u751f\u5728\u7528\u6237\u7684\u5b9e\u9645\u4f7f\u7528\u60c5\u5883\u4e0b\uff08\u4f8b\u5982\u5de5\u4f5c\u8f66\u95f4\uff09\u3002\u7814\u7a76\u4eba\u5458\u8981\u4eb2\u5386\u7528\u6237\u81ea\u4e3b\u5b8c\u6210\u5de5\u4f5c\u7684\u8fc7\u7a0b\uff0c\u5e76\u4e14\u5c31\u4ed6\u4eec\u5236\u4f5c\u51fa\u6765\u6216\u8005\u4f7f\u7528\u5230\u7684\u624b\u5de5\u5236\u54c1\u8fdb\u884c\u8ba8\u8bba\u3002\u6b64\u5916\uff0c\u7814\u7a76\u4eba\u5458\u8981\u4ece\u7279\u5b9a\u7684\u8fc7\u5f80\u6848\u4f8b\u4e2d\u6574\u7406\u51fa\u8be6\u5c3d\u7684\u7ecf\u9a8c\uff0c\u53ea\u8981\u8fd9\u4e9b\u8fc7\u5f80\u6848\u4f8b\u548c\u9879\u76ee\u7684\u5173\u6ce8\u70b9\u5b58\u5728\u76f8\u5173\u6027\u3002<\/li>\n
    2. \u7528\u6237\u548c\u7814\u7a76\u4eba\u5458\u5408\u4f5c\uff0c\u5171\u540c\u4f53\u9a8c\u7528\u6237\u7684\u5b9e\u9645\u5de5\u4f5c\u3002\u8fd9\u6837\u8bbf\u8c08\u65f6\u800c\u5728\u7528\u6237\u5de5\u4f5c\u65f6\u89c2\u5bdf\u4ed6\u4eec\u7684\u5de5\u4f5c\u60c5\u51b5\uff0c\u65f6\u800c\u63a2\u8ba8\u7528\u6237\u7684\u5de5\u4f5c\u5185\u5bb9\u4ee5\u53ca\u8fd9\u6837\u64cd\u4f5c\u7684\u539f\u56e0\u3002<\/li>\n
    3. \u7814\u7a76\u4eba\u5458\u548c\u88ab\u8bbf\u8005\u901a\u8fc7\u8bbf\u8c08\u6765\u5206\u4eab\u4ed6\u4eec\u7684\u89e3\u91ca\u548c\u60f3\u6cd5\u3002\u88ab\u8bbf\u8005\u53ef\u4ee5\u6df1\u5316\u6216\u66f4\u6b63\u7814\u7a76\u4eba\u5458\u7684\u7406\u89e3\u3002<\/li>\n
    4. \u7814\u7a76\u4eba\u5458\u8981\u5c06\u4ea4\u4e92\u5185\u5bb9\u5f15\u5411\u7814\u7a76\u4e3b\u9898\u76f8\u5173\u7684\u8303\u7574\u3002<\/li>\n<\/ol>\n

      \"ur-context-interview-02\"<\/a><\/p>\n

      2\u3001\u9636\u6bb5<\/span><\/h5>\n

      \u4e00\u4e2a\u60c5\u5883\u8bbf\u8c08\u4e00\u822c\u5305\u542b\u4e09\u4e2a\u9636\u6bb5\uff0c\u8fd9\u4e09\u4e2a\u9636\u6bb5\u5728\u5f62\u5f0f\u4e0a\u672a\u5fc5\u95f4\u9694\u5206\u660e\uff1a<\/p>\n

        \n
      1. \u4ecb\u7ecd\uff1a\u7814\u7a76\u4eba\u5458\u8fdb\u884c\u81ea\u6211\u4ecb\u7ecd\u5e76\u628a\u4ed6\u4eec\u7684\u8bbe\u8ba1\u76ee\u6807\u4e0e\u88ab\u8bbf\u8005\u5206\u4eab\uff1b\u4e4b\u540e\u8bf7\u88ab\u8bbf\u8005\u5bf9\u81ea\u5df1\u7684\u5de5\u4f5c\u8fdb\u884c\u4e00\u4e2a\u9ad8\u5ea6\u6982\u62ec\uff1b\u968f\u540e\u8bf7\u88ab\u8bbf\u8005\u540c\u610f\u4f7f\u7528\u8bbf\u8c08\u4e2d\u6240\u6f14\u793a\u7684\u67d0\u79cd\u5177\u4f53\u5185\u5bb9\uff08\u4f8b\u5982\u7b7e\u7f72\u4fdd\u5bc6\u534f\u8bae\uff09\uff0c\u5e76\u5f81\u6c42\u73b0\u573a\u62cd\u7167\u548c\u58f0\u97f3\u3001\u89c6\u9891\u8bb0\u5f55\u7684\u8bb8\u53ef\u6743\u3002<\/li>\n
      2. \u5b9e\u5730\u91c7\u8bbf\uff1a\u7814\u7a76\u4eba\u5458\u4f1a\u5b9e\u9645\u89c2\u770b\u5de5\u4f5c\u60c5\u5f62\uff0c\u5e76\u5c31\u7ec6\u8282\u8fdb\u884c\u8ba8\u8bba\u3002\u4ed6\u4eec\u901a\u5e38\u4f1a\u4ee5\u624b\u5199\u7684\u65b9\u5f0f\u8bb0\u5f55\u4e0b\u6765\u53d1\u751f\u7684\u70b9\u70b9\u6ef4\u6ef4\u3002<\/li>\n
      3. \u603b\u7ed3\uff1a\u7814\u7a76\u4eba\u5458\u4f1a\u603b\u7ed3\u4ed6\u4eec\u4ece\u91c7\u8bbf\u4e2d\u5f97\u5230\u7684\u7ed3\u8bba\uff0c\u5e76\u5411\u88ab\u8bbf\u8005\u63d0\u4f9b\u4e00\u6b21\u6700\u7ec8\u4fee\u6b63\u6216\u89e3\u91ca\u7684\u673a\u4f1a\u3002<\/li>\n<\/ol>\n

        \"ur-context-interview-03\"<\/a><\/p>\n

        \u5728\u60c5\u5883\u8bbf\u8c08\u4e4b\u524d\uff0c\u5fc5\u987b\u5c31\u8bbf\u95ee\u8fdb\u884c\u7cfb\u7edf\u89c4\u5212\u3002\u6240\u6311\u9009\u7684\u8bbf\u8c08\u5bf9\u8c61\u5f53\u524d\u5fc5\u987b\u5904\u4e8e\u76f8\u5173\u5de5\u4f5c\u8fdb\u7a0b\u5f53\u4e2d\uff0c\u5e76\u4e14\u80fd\u591f\u5141\u8bb8\u7814\u7a76\u4eba\u5458\u8fdb\u5165\u5230\u4ed6\u4eec\u6240\u5728\u7684\u573a\u6240\uff0c\u5e76\u80fd\u4ee3\u8868\u4e00\u7cfb\u5217\u4e0d\u540c\u6027\u8d28\u7684\u7528\u6237\u3002\u4e00\u4e2a\u60c5\u5883\u8bbf\u8c08\u7684\u6574\u5408\u6570\u636e\u9700\u8981\u6765\u81ea\u4e8e4~30\u4e2a\u88ab\u8bbf\u8005\u7684\u8bbf\u8c08\u7ed3\u679c\u3002\u5177\u4f53\u4eba\u6570\u548c\u5de5\u4f5c\u89c4\u6a21\u76f8\u5173\uff0c\u4e00\u4e2a\u5355\u4e00\u7684\u5c0f\u89c4\u6a21\u8bbf\u8c08\u53ea\u89814\u4e2a\u88ab\u8bbf\u8005\u5373\u53ef\u3002<\/p>\n

        \u60c5\u5883\u8bbf\u8c08\u9886\u57df\u4e0b\u7684\u8bbf\u8c08\u65b9\u5f0f\u5305\u62ec\u4e00\u4e2a\u8bf4\u660e\u8ba8\u8bba\u4f1a\uff0c\u4ee5\u6b64\u4f5c\u4e3a\u4e00\u79cd\u6570\u636e\u5206\u6790\u65b9\u5f0f\u3002\u5728\u8bf4\u660e\u4f1a\u4e0a\uff0c\u56e2\u961f\u6210\u5458\u96c6\u5408\u5728\u4e00\u8d77\uff0c\u542c\u7814\u7a76\u4eba\u5458\u7684\u770b\u6cd5\u548c\u5b9e\u9645\u4f53\u9a8c\u3002\u5b83\u4eec\u8fd8\u5c06\u7528\u6237\u884c\u4e3a\u4ee5\u5de5\u4f5c\u6a21\u578b\u8fd9\u79cd\u8868\u73b0\u5f62\u5f0f\u4f5c\u4e3a\u5f52\u7eb3\u3002\u8fd9\u4e9b\u6ce8\u91ca\u90fd\u5c06\u7528\u4e00\u79cd\u5173\u8054\u56fe\u8868\u7ec4\u7ec7\u5728\u4e00\u8d77\u3002\u5f88\u591a\u56e2\u961f\u4f7f\u7528\u60c5\u5883\u6570\u636e\u751f\u6210\u6709\u6df1\u5ea6\u7684\u89d2\u8272\u6a21\u578b\u3002<\/p>\n

        3\u3001\u4f18\u52bf\u4e0e\u9650\u5236<\/span><\/h5>\n

        \u60c5\u5883\u8bbf\u8c08\u4e0e\u5176\u4ed6\u7528\u6237\u7814\u7a76\u65b9\u6cd5\u76f8\u6bd4\u6709\u4ee5\u4e0b\u4f18\u52bf\uff1a<\/p>\n

          \n
        1. \u8fd9\u79cd\u4e92\u52a8\u65b9\u5f0f\u7684\u81ea\u7531\u95ee\u7b54\u7279\u6027\u4f7f\u5f97\u7814\u7a76\u4eba\u5458\u53ef\u4ee5\u4ece\u88ab\u8bbf\u8005\u81ea\u5df1\u7684\u5de5\u4f5c\u8fdb\u7a0b\u4e2d\u53d1\u73b0\u65b0\u7684\u8ba4\u8bc6\u3002\u800c\u8fd9\u79cd\u8ba4\u8bc6\u5f80\u5f80\u662f\u4e0d\u4e3a\u88ab\u8bbf\u8005\u81ea\u5df1\u6240\u610f\u8bc6\u5230\u7684\u3002<\/li>\n
        2. \u60c5\u5883\u8bbf\u8c08\u6240\u63d0\u4f9b\u7684\u4fe1\u606f\u662f\u9ad8\u5ea6\u53ef\u4fe1\u7684\u3002\u4f20\u7edf\u610f\u4e49\u4e0a\u7684\u53ef\u7528\u6027\u6d4b\u8bd5\u66f4\u591a\u5173\u6ce8\u7684\u662f\u7528\u6237\u88ab\u6307\u5b9a\u8fdb\u884c\u7684\u67d0\u9879\u5de5\u4f5c\u3002\u800c\u60c5\u5883\u8bbf\u8c08\u7684\u5173\u6ce8\u70b9\u5728\u4e8e\u88ab\u8bbf\u8005\u81ea\u5df1\u7684\u5de5\u4f5c\u6267\u884c\u9700\u6c42\uff0c\u800c\u4e14\u662f\u4ee5\u4ed6\u4eec\u81ea\u5df1\u7684\u884c\u4e3a\u65b9\u5f0f\uff0c\u6240\u4ee5\u66f4\u5927\u7a0b\u5ea6\u5730\u8d34\u8fd1\u76ee\u6807\u7528\u6237\u7fa4\u3002\u4e5f\u6b63\u56e0\u4e3a\u5982\u6b64\uff0c\u88ab\u8bbf\u8005\u5bf9\u60c5\u5883\u8bbf\u8c08\u7684\u5168\u60c5\u6295\u5165\u7a0b\u5ea6\u4e5f\u8981\u5927\u4e8e\u6307\u5b9a\u4ed6\u4eec\u5b8c\u6210\u6837\u672c\u6027\u5de5\u4f5c\u7684\u65b9\u5f0f\u3002<\/li>\n
        3. \u60c5\u5883\u8bbf\u8c08\u6240\u63d0\u4f9b\u7684\u4fe1\u606f\u662f\u975e\u5e38\u8be6\u5c3d\u7684\u3002\u8425\u9500\u5f0f\u884c\u4e3a\u6bd4\u5982\u95ee\u5377\u8c03\u67e5\u53ea\u80fd\u63d0\u4f9b\u9ad8\u5c42\u6b21\u7684\u4fe1\u606f\uff0c\u4f46\u662f\u8fd9\u79cd\u9ad8\u5c42\u6b21\u4fe1\u606f\u5e76\u975e\u8be6\u7ec6\u7684\u4ea7\u54c1\u8bbe\u8ba1\u6240\u5fc5\u987b\u7684\u90a3\u79cd\u5de5\u4f5c\u6848\u4f8b\u6570\u636e\u3002<\/li>\n
        4. \u60c5\u5883\u8bbf\u8c08\u662f\u4e00\u79cd\u4f7f\u7528\u7075\u6d3b\u7684\u65b9\u6cd5\u3002\u4ed6\u53ef\u4ee5\u5728\u4f4f\u6240\u3001\u529e\u516c\u5ba4\u3001\u5267\u9662\u3001\u6c7d\u8f66\u3001\u5de5\u5382\u3001\u5efa\u7b51\u5de5\u5730\u3001\u6b63\u5728\u7ef4\u4fee\u7684\u96a7\u9053\u4ee5\u53ca\u5176\u4ed6\u5730\u70b9\u4e2d\u8fdb\u884c\u3002<\/li>\n<\/ol>\n

          \"ur-context-interview-04\"<\/a><\/p>\n

          \u60c5\u5883\u8bbf\u8c08\u53d7\u4ee5\u4e0b\u9650\u5236\uff1a<\/span><\/h4>\n

          \u4f5c\u4e3a\u4e00\u79cd\u5b9a\u6027\u7814\u7a76\u65b9\u6cd5\uff0c\u60c5\u5883\u8bbf\u8c08\u6570\u636e\u4e0d\u5177\u6709\u7edf\u8ba1\u5b66\u4e0a\u7684\u91cd\u5927\u610f\u4e49\u3002\u5982\u679c\u6709\u5fc5\u8981\u7684\u8bdd\uff0c\u9700\u8981\u8ddf\u8fdb\u8c03\u67e5\u4ee5\u83b7\u5f97\u8d85\u8fc7\u6807\u51c6\u6570\u91cf\u7684\u4fe1\u606f\u3002<\/p>\n

          \u8fd9\u79cd\u65b9\u5f0f\u9700\u8981\u524d\u5f80\u88ab\u8bbf\u8005\u6240\u5728\u5730\uff0c\u6240\u4ee5\u6bcf\u4e2a\u8bbf\u8c08\u90fd\u8981\u82b1\u8d39\u51e0\u4e2a\u5c0f\u65f6\uff0c\u5bf9\u4e8e\u8bbf\u8c08\u7ed3\u679c\u7684\u89e3\u91ca\u8bf4\u660e\u4e5f\u9700\u8981\u51e0\u4e2a\u5c0f\u65f6\u3002
          \n <\/p>\n

           <\/p>\n

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          UXRen.cn\u6b22\u8fce\u6cb9\u8336\u4eba\u6295\u7a3f\uff0c\u63d0\u4f9b\u6709\u4ef7\u503c\u7684\u8d44\u8baf\u3001\u7ebf\u7d22\u3001\u70b9\u5b50\u53ca\u5efa\u8bae\u3002<\/span><\/p>\n

          \u90ae\u7bb1\uff1acontact@13tech.com.cn<\/span><\/a><\/span><\/p>\n

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           <\/p>\n

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