{"id":28918,"date":"2016-01-12T09:27:50","date_gmt":"2016-01-12T01:27:50","guid":{"rendered":"http:\/\/uxren.cn\/?p=28918"},"modified":"2016-04-27T23:18:53","modified_gmt":"2016-04-27T15:18:53","slug":"%e3%80%90%e6%96%b9%e6%b3%95%e8%ae%ba%e3%80%91%e6%9c%8d%e5%8a%a1%e8%ae%be%e8%ae%a1%e7%9a%84%e5%9b%9b%e4%b8%aa%e8%bf%ad%e4%bb%a3%e6%ad%a5%e9%aa%a4","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=28918","title":{"rendered":"\u3010\u65b9\u6cd5\u8bba\u3011\u670d\u52a1\u8bbe\u8ba1\u7684\u56db\u4e2a\u8fed\u4ee3\u6b65\u9aa4"},"content":{"rendered":"<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-00.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-28932\" alt=\"service-design-uxdresearchlab-00\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-00.jpg\" width=\"535\" height=\"365\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-00.jpg 535w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-00-300x204.jpg 300w\" sizes=\"(max-width: 535px) 100vw, 535px\" \/><\/a><\/p>\n<p>\u4f5c\u8005\uff1a\u5f20\u6c81\u56ed\uff08UXDResearchLab\uff09<\/p>\n<p>&nbsp;<\/p>\n<p>\u5927\u5bb6\u597d\uff0c\u6211\u662f\u6c81\u56ed\u3002\u6211\u5bf9\u670d\u52a1\u8bbe\u8ba1\u6b65\u9aa4\u7684\u7406\u89e3\uff0c\u4e00\u662f\u6765\u6e90\u4e8e\u300aThis is Service Design Thinking: Basics,Tools,Cases\u300b\u4e00\u4e66\u4e2d\u9610\u8ff0\u670d\u52a1\u8bbe\u8ba1\u6b65\u9aa4\u7684\u7ae0\u8282\uff0c\u4e8c\u662f\u5728\u7814\u7a76\u751f\u4ea7\u54c1\u670d\u52a1\u4f53\u7cfb\u8bbe\u8ba1\u8bfe\u7a0b\u4e2d\u7684\u8bfe\u9898\u3002\u6211\u8fd8\u672a\u5728\u5de5\u4f5c\u4e2d\u5b9e\u8df5\u670d\u52a1\u8bbe\u8ba1\uff0c\u6240\u4ee5\u4ee5\u4e0b\u662f\u6211\u5728\u5b66\u751f\u65f6\u671f\u5bf9\u670d\u52a1\u8bbe\u8ba1\u7684\u6b65\u9aa4\u548c\u6ce8\u610f\u70b9\u7684\u7c97\u6d45\u7406\u89e3\uff0c\u5982\u6709\u504f\u5dee\u8fd8\u8bf7\u591a\u591a\u6307\u6559\u3002<\/p>\n<p>\u670d\u52a1\u8bbe\u8ba1\u662f\u6e90\u4e8e\u6211\u4eec\u7684\u751f\u6d3b\uff0c\u690d\u6839\u4e8e\u670d\u52a1\u4e1a\uff0c\u4ee5\u7528\u6237\u4f53\u9a8c\u4e3a\u4e2d\u5fc3\uff0c\u4ee5\u63d0\u4f9b\u670d\u52a1\u53d7\u4f17\u4e0e\u670d\u52a1\u63d0\u4f9b\u8005\u53cc\u65b9\u6ee1\u610f\u7684\u670d\u52a1\u7684\u8bbe\u8ba1\u3002\u670d\u52a1\u8bbe\u8ba1\u7684\u6d41\u7a0b\u53ef\u4ee5\u5927\u81f4\u5206\u4e3a\u56db\u4e2a\u6b65\u9aa4\uff1a\u63a2\u7d22\u548c\u53d1\u73b0\u3001\u6982\u5ff5\u8bbe\u8ba1\u3001\u6d4b\u8bd5\u548c\u53cd\u9988\u3001\u6982\u5ff5\u5b9e\u65bd\u3002\u5728\u8fd9\u5176\u4e2d\uff0c\u8fed\u4ee3\u662f\u4e00\u4e2a\u5f88\u91cd\u8981\u7684\u5173\u952e\u8bcd\u3002\u8fed\u4ee3\u5f0f\u8bbe\u8ba1\u662f\u4e00\u79cd\u57fa\u4e8e\u5faa\u73af\u8fc7\u7a0b\u7684\u8bbe\u8ba1\u6d41\u7a0b\u3002\u5728\u8bbe\u8ba1\u7684\u8fc7\u7a0b\u4e2d\u8fed\u4ee3\u662f\u4e3a\u4e86\u4ece\u9519\u8bef\u4e2d\u5b66\u4e60\u4ece\u800c\u4e0d\u65ad\u5730\u6539\u8fdb\u3002\u670d\u52a1\u8bbe\u8ba1\u601d\u7ef4\u4e0d\u4ec5\u8981\u5728\u8fd9\u56db\u4e2a\u6b65\u9aa4\u4e2d\u8fed\u4ee3\uff0c\u5728\u6bcf\u4e2a\u6b65\u9aa4\u4e2d\u7684\u6bcf\u4e2a\u9636\u6bb5\u3001\u6bcf\u4e2a\u9879\u76ee\u3001\u6bcf\u4e2a\u5934\u8111\u98ce\u66b4\u4e2d\u90fd\u8981\u6709\u8fed\u4ee3\u7684\u610f\u8bc6\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u4e00\u3001\u63a2\u7d22\u548c\u53d1\u73b0 Exploration<\/span><\/h4>\n<p>\u5728\u4e00\u4e2a\u9879\u76ee\u7684\u5f00\u59cb\uff0c\u6211\u4eec\u5f80\u5f80\u8981\u5148\u8fdb\u884c\u8c03\u7814\uff0c\u8c03\u7814\u7684\u91cd\u70b9\u4e5f\u4e3b\u8981\u4fa7\u91cd\u7528\u6237\u3002\u5c3d\u7ba1\u670d\u52a1\u8bbe\u8ba1\u7684\u76ee\u6807\u662f\u5728\u6574\u4e2a\u8fc7\u7a0b\u4e2d\u4ee5\u7528\u6237\u4f53\u9a8c\u4e3a\u4e2d\u5fc3\uff0c\u4f46\u662f\u670d\u52a1\u8bbe\u8ba1\u5374\u4e0d\u662f\u4ee5\u7528\u6237\u4e3a\u5f00\u7aef\u3002\u800c\u662f\u4ee5\u4e0b3\u4e2a\u6b65\u9aa4\uff1a<\/p>\n<h5><span style=\"color: #3366ff;\">1.\u7406\u89e3\u516c\u53f8\u7684\u670d\u52a1\u6587\u5316\u548c\u60f3\u8981\u8fbe\u6210\u7684\u76ee\u6807<\/span><\/h5>\n<p>\u6211\u5728\u670d\u52a1\u8bbe\u8ba1\u8bfe\u4e0a\u505a\u8fc7\u4e00\u4e2a\u548c\u9ea6\u7247\u9500\u552e\u6709\u5173\u7684\u8bfe\u9898\u3002\u5728\u8bfe\u9898\u7684\u4e00\u5f00\u59cb\uff0c\u6765\u81ea\u516c\u53f8\u7684\u5de5\u4f5c\u4eba\u5458\u5411\u6211\u4eec\u8be6\u7ec6\u4ecb\u7ecd\u4e86\u4ea7\u54c1\uff0c\u5e76\u660e\u786e\u6b64\u6b21\u8bfe\u9898\u7684\u76ee\u6807\u662f\u4e3a\u6b64\u54c1\u724c\u9ea6\u7247\u5728\u4e2d\u56fd\u7684\u63a8\u5e7f\u505a\u670d\u52a1\u7cfb\u7edf\u8bbe\u8ba1\u3002\u7406\u89e3\u8fd9\u4e9b\u624d\u80fd\u4f7f\u540e\u6765\u6240\u505a\u7684\u5de5\u4f5c\u4e0d\u504f\u79bb\u5927\u7684\u65b9\u5411\u3002<\/p>\n<h5><span style=\"color: #3366ff;\">2.\u5728\u89e3\u51b3\u95ee\u9898\u4e4b\u524d\u5148\u5b9a\u4e49\u95ee\u9898<\/span><\/h5>\n<p>\u5728\u8c03\u7814\u7684\u8fc7\u7a0b\u4e2d\u8981\u5145\u5206\u53d1\u73b0\u95ee\u9898\u4ea7\u751f\u7684\u539f\u56e0\u3002\u4e3e\u4e2a\u4f8b\u5b50\uff0c\u5982\u679c\u8ba4\u4e3a\u4e2d\u56fd\u4eba\u65e9\u9910\u5f88\u5c11\u5403\u9ea6\u7247\u7684\u539f\u56e0\u4ec5\u4ec5\u662f\u9ea6\u7247\u4e0d\u597d\u5403\uff0c\u90a3\u4e48\u89e3\u51b3\u65b9\u6848\u53ef\u80fd\u662f\u5927\u529b\u63d0\u9ad8\u9ea6\u7247\u7684\u5473\u9053\u548c\u53e3\u611f\u3002\u4f46\u5b9e\u9645\u4e0a\u539f\u56e0\u8fd8\u6709\u4e2d\u56fd\u4eba\u7684\u996e\u98df\u4e60\u60ef\u3001\u5bf9\u9ea6\u7247\u8425\u517b\u4ef7\u503c\u7684\u4e0d\u4e86\u89e3\u4ee5\u53ca\u8d2d\u4e70\u4e0d\u4fbf\u7b49\u539f\u56e0\u3002\u5728\u8fd9\u79cd\u60c5\u51b5\u4e0b\u4ec5\u4ec5\u63d0\u9ad8\u53e3\u611f\u662f\u6536\u6548\u751a\u5fae\u7684\uff0c\u6240\u4ee5\u5728\u89e3\u51b3\u95ee\u9898\u4e4b\u524d\uff0c\u8981\u660e\u786e\u6709\u54ea\u4e9b\u95ee\u9898\u662f\u9700\u8981\u89e3\u51b3\u7684\u3002<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-01.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-28921\" alt=\"service-design-uxdresearchlab-01\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-01.png\" width=\"640\" height=\"453\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-01.png 640w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-01-300x212.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<address>\u5728\u8c03\u7814\u4e4b\u524d\u5148\u6574\u7406\u51fa\u8981\u8c03\u7814\u7684\u5185\u5bb9<\/address>\n<h5><span style=\"color: #3366ff;\">3.\u89c6\u89c9\u5316\u8fd9\u4e9b\u53d1\u73b0\u548c\u6f5c\u5728\u7684\u4e0d\u53ef\u89c1\u7684\u670d\u52a1<\/span><\/h5>\n<p>\u6211\u7684\u7406\u89e3\u662f\u7528\u7167\u7247\u3001\u4fbf\u7b7e\u6761\u6216\u8005\u56fe\u8868\u7684\u65b9\u5f0f\u5c06\u53d1\u73b0\u8868\u8fbe\u51fa\u6765\u3002\u6709\u52a9\u4e8e\u8bbe\u8ba1\u5c0f\u7ec4\u4e4b\u95f4\u7684\u5f52\u7eb3\u6574\u7406\u548c\u4ea4\u6d41\uff0c\u53d1\u73b0\u75db\u70b9\u3002<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-02.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-28922\" alt=\"service-design-uxdresearchlab-02\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-02.png\" width=\"640\" height=\"426\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-02.png 640w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-02-300x199.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<address>\u8d85\u5e02\u91c7\u8bbf\u552e\u8d27\u5458\u548c\u7f8e\u98df\u535a\u4e3b<\/address>\n<p>\u5728\u641c\u96c6\u4e86\u8c03\u7814\u8d44\u6599\u4e4b\u540e\uff0c\u5f80\u5f80\u4f1a\u62df\u5b9a\u4e00\u4e2a\u6216\u51e0\u4e2a\u7528\u6237\u89d2\u8272\uff08persona\uff09\uff0c\u8fd9\u79cd\u65b9\u6cd5\u662f\u5bf9\u771f\u5b9e\u7528\u6237\u7684\u76ee\u6807\u3001\u884c\u4e3a\u548c\u89c2\u70b9\u8fdb\u884c\u7814\u7a76\uff0c\u63d0\u53d6\u4ed6\u4eec\u7684\u7279\u5f81\uff0c\u7136\u540e\u7efc\u5408\u6210\u4e00\u4e2a\u5047\u60f3\u7684\u3001\u5178\u578b\u7684\u89d2\u8272\uff0c\u4ee5\u8f85\u52a9\u4ea7\u54c1\u7684\u51b3\u7b56\u548c\u8bbe\u8ba1\u3002<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-03.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-28925\" alt=\"service-design-uxdresearchlab-03\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-03.png\" width=\"640\" height=\"453\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-03.png 640w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-03-300x212.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<address>\u7528\u6237\u89d2\u8272<\/address>\n<address>\u00a0<\/address>\n<h4><span style=\"color: #3366ff;\">\u4e8c\u3001\u6982\u5ff5\u8bbe\u8ba1 Creation<\/span><\/h4>\n<p>\u8fd9\u91cc\u53ef\u4ee5\u7528\u5230\u5f88\u591a\u670d\u52a1\u8bbe\u8ba1\u5de5\u5177\uff0c\u6bd4\u5982\u7528\u6237\u65c5\u7a0b\u5730\u56fe\uff08customer journey map\uff09\u3001\u84dd\u56fe\uff08blueprint\uff09\u7b49\uff0c\u4fbf\u4e8e\u5728\u5c0f\u7ec4\u4e4b\u95f4\u5f52\u7eb3\u548c\u4ea4\u6d41\u3002\u9700\u8981\u6ce8\u610f\u7684\u662f\uff0c\u670d\u52a1\u8bbe\u8ba1\u4e0d\u4ec5\u4ec5\u8981\u4ee5\u7528\u6237\u4e3a\u4e2d\u5fc3\uff0c\u8fd8\u8981\u8ba9\u5229\u76ca\u76f8\u5173\u8005\u4e5f\u52a0\u5165\u8bbe\u8ba1\u7684\u8fc7\u7a0b\uff0c\u6bd4\u5982\u7ba1\u7406\u8005\uff0c\u8425\u9500\u8005\uff0c\u5de5\u7a0b\u5e08\uff0c\u524d\u7ebf\u5458\u5de5\u7b49\uff0c\u751a\u81f3\u662f\u975e\u4eba\u7c7b\u7684\u56e0\u7d20\uff0c\u5373\u534f\u540c\u8bbe\u8ba1\uff08co-design\uff09\u3002\u5728\u9ea6\u7247\u7684\u8bfe\u9898\u4e2d\uff0c\u5229\u76ca\u76f8\u5173\u8005\u4e0d\u4ec5\u4ec5\u6709\u987e\u5ba2\uff0c\u8fd8\u6709\u516c\u53f8\u3001\u552e\u8d27\u5458\u3001\u5e97\u94fa\u7b49\u3002\u5728\u8bbe\u8ba1\u7684\u6bcf\u4e2a\u8fc7\u7a0b\u4e2d\u8ba9\u4e0d\u540c\u7c7b\u578b\u7684\u76f8\u5173\u8005\u5c3d\u53ef\u80fd\u5730\u53c2\u4e0e\uff0c\u6709\u52a9\u4e8e\u5f97\u5230\u5168\u5c40\u7684\u3001\u53ef\u6301\u7eed\u7684\u89e3\u51b3\u65b9\u6848\u3002\u6211\u4eec\u5728\u8bbe\u8ba1\u9ea6\u7247\u65e9\u9910\u8f66\u7684\u83dc\u5355\u65f6\uff0c\u5c31\u91c7\u7528\u4e86\u534f\u540c\u8bbe\u8ba1\u8fd9\u4e00\u65b9\u6cd5\uff0c\u8ba9\u76ee\u6807\u987e\u5ba2\u53c2\u4e0e\u8bbe\u8ba1\u83dc\u5355\u7684\u8fc7\u7a0b\u3002<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-04.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-28926\" alt=\"service-design-uxdresearchlab-04\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-04.jpg\" width=\"640\" height=\"453\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-04.jpg 640w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-04-300x212.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<address>\u7528\u6237\u4f53\u9a8c\u5730\u56fe<\/address>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-07.jpg\"><img loading=\"lazy\" alt=\"service-design-uxdresearchlab-07\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-07.jpg\" width=\"640\" height=\"453\" \/><\/a><\/p>\n<address>\u8ba9\u76ee\u6807\u987e\u5ba2\u53c2\u4e0e\u8bbe\u8ba1\u83dc\u5355<\/address>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u4e09\u3001\u6d4b\u8bd5\u548c\u53cd\u9988 Reflection<\/span><\/h4>\n<p>\u670d\u52a1\u8bbe\u8ba1\u4e0d\u662f\u4e3a\u4e86\u907f\u514d\u9519\u8bef\uff0c\u800c\u662f\u53d1\u73b0\u5c3d\u53ef\u80fd\u591a\u7684\u9519\u8bef\uff0c\u5c3d\u53ef\u80fd\u65e9\u7684\u53d1\u73b0\u95ee\u9898\u5e76\u4ece\u4e2d\u5b66\u4e60\u3002\u6240\u4ee5\u5728\u6b63\u5f0f\u5b9e\u65bd\u65b9\u6848\u4e4b\u524d\uff0c\u8981\u5bf9\u6982\u5ff5\u8fdb\u884c\u6d4b\u8bd5\u3002<\/p>\n<p>\u5c06\u521b\u610f\u548c\u6982\u5ff5\u5236\u4f5c\u6210\u5b9e\u4f53\u6216\u8005\u662f\u865a\u62df\u7684\u6a21\u578b\uff08prototype\uff09\uff0c\u7136\u540e\u627e\u5230\u5c11\u6570\u7684\u7528\u6237\u6216\u8005\u4e13\u4e1a\u4eba\u58eb\u8fdb\u884c\u6d4b\u8bd5\u5e76\u5f97\u5230\u53cd\u9988\u3002\u6839\u636e\u53cd\u9988\u6539\u8fdb\u65b9\u6848\u548c\u6a21\u578b\u5e76\u91cd\u590d\u6d4b\u8bd5\u76f4\u5230\u6982\u5ff5\u8fbe\u5230\u4e86\u7528\u6237\u7684\u671f\u671b\uff0c\u4e0d\u505c\u5730\u6d4b\u8bd5\u3001\u53cd\u9988\u3001\u5206\u6790\u3001\u6539\u8fdb\uff0c\u8fd9\u662f\u4e00\u4e2a\u5faa\u73af\u4e0a\u5347\u7684\u8fc7\u7a0b\u3002<\/p>\n<p><a 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width=\"640\" height=\"453\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-071.jpg 640w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-071-300x212.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" 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style=\"color: #3366ff;\">\u56db\u3001\u6982\u5ff5\u5b9e\u65bd Implementation<\/span><\/h4>\n<p>\u5728\u524d\u51e0\u4e2a\u6b65\u9aa4\u5b8c\u6210\u4e86\u4e4b\u540e\uff0c\u5c31\u8fdb\u5165\u5230\u6982\u5ff5\u5b9e\u65bd\u7684\u9636\u6bb5\uff0c\u670d\u52a1\u63d0\u4f9b\u8005\u2014\u2014\u516c\u53f8\u662f\u5f88\u91cd\u8981\u7684\u89d2\u8272\u3002\u518d\u6b21\u5f3a\u8c03\uff0c\u4ece\u670d\u52a1\u8bbe\u8ba1\u4e00\u5f00\u59cb\u7684\u6b65\u9aa4\u5c31\u8ba9\u516c\u53f8\u53c2\u4e0e\uff0c\u662f\u5f88\u6709\u5fc5\u8981\u7684\u3002\u516c\u53f8\u9700\u8981\u5145\u5206\u7406\u89e3\u6982\u5ff5\u5e76\u652f\u6301\u5b83\u3002\u548c\u516c\u53f8\u6c9f\u901a\u6982\u5ff5\u7684\u5e38\u7528\u65b9\u6cd5\u662f\u5236\u4f5cBlueprint\u3002\uff08Blueprint\u662f\u4e00\u79cd\u4fe1\u606f\u56fe\u8868\uff0c\u80fd\u4f53\u73b0\u6574\u4e2a\u7cfb\u7edf\u4e2d\u6240\u6709\u5229\u76ca\u76f8\u5173\u8005\u7684\u6bcf\u4e00\u4e2a\u6d3b\u52a8\uff0c\u4ee5\u53ca\u4ed6\u4eec\u4e4b\u95f4\u7684\u76f8\u4e92\u8054\u7cfb\uff09<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-08.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-28929\" alt=\"service-design-uxdresearchlab-08\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-08.jpg\" width=\"640\" height=\"429\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-08.jpg 640w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/01\/service-design-uxdresearchlab-08-300x201.jpg 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<address>Blueprint 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href=\"https:\/\/mp.weixin.qq.com\/s?__biz=MzAwODI2NjQ1Ng==&amp;mid=406834719&amp;idx=1&amp;sn=aef68df711c77ea058482a01b9c5b6b4&amp;scene=1&amp;srcid=0111quOAKfD8ekbRiL9eLDWb&amp;ascene=1&amp;uin=MTUzNTMyNDk1&amp;devicetype=webwx&amp;version=70000001&amp;pass_ticket=tw6VO06ColozjjNorTRT4PWg0SYQ6q7MkshZQnZHfko%3D\" target=\"_blank\">\u7528\u6237\u4f53\u9a8c\u8bbe\u8ba1\u7814\u7a76\u5ba4(UXDResearchLab)<\/a><\/address>\n<address><span style=\"font-size: 14px; line-height: 1.5em;\">\u5934\u56fe\u6765\u6e90\uff1a<a href=\"http:\/\/www.servicedesigntools.org\/sites\/default\/files\/res_images\/TOOLS_PROVENANCE_THUMB.jpg\" target=\"_blank\">http:\/\/www.servicedesigntools.org<\/a><a href=\"http:\/\/p1.s.hjfile.cn\/thread\/201203\/20120311110040415_166_o.jpg\" target=\"_blank\"><br \/>\n<\/a><\/span><\/address>\n<p>=========================================<br \/>\n<span style=\"color: #3366ff;\">\u4e0d\u77e5\u4e0d\u89c9UXRen\u793e\u533a\u5b98\u7f51\u5df2\u7ecf2\u5c81\u4e86\uff0c 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\/>\n=========================================<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u4f5c\u8005\uff1a\u5f20\u6c81\u56ed\uff08UXDResearchLa&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":28932,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1005,47],"tags":[2605,2326],"_links":{"self":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/28918"}],"collection":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=28918"}],"version-history":[{"count":4,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/28918\/revisions"}],"predecessor-version":[{"id":28933,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/28918\/revisions\/28933"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/media\/28932"}],"wp:attachment":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=28918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=28918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=28918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}