{"id":36810,"date":"2016-04-27T09:26:25","date_gmt":"2016-04-27T01:26:25","guid":{"rendered":"http:\/\/uxren.cn\/?p=36810"},"modified":"2016-04-27T09:31:13","modified_gmt":"2016-04-27T01:31:13","slug":"%e3%80%90%e5%a4%a7%e6%8b%bf%e8%af%b4%e3%80%91%e6%9c%8d%e5%8a%a1%e8%ae%be%e8%ae%a1%e4%b8%8e%e4%ba%a4%e4%ba%92%e8%ae%be%e8%ae%a1-%e7%8e%8b%e5%9b%bd%e8%83%9c%ef%bc%88%e5%9b%bd%e9%99%85","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=36810","title":{"rendered":"\u3010\u5927\u62ff\u8bf4\u3011\u670d\u52a1\u8bbe\u8ba1\u4e0e\u4ea4\u4e92\u8bbe\u8ba1\u2014\u2014\u738b\u56fd\u80dc\uff08\u56fd\u9645\u670d\u52a1\u8bbe\u8ba1\u8054\u76df\uff08\u4e2d\u56fd\uff09\u4e3b\u5e2d\uff09"},"content":{"rendered":"<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/04\/service-design-history-wangguosheng-00.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-36814\" alt=\"service-design-history-wangguosheng-00\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/04\/service-design-history-wangguosheng-00.jpg\" width=\"600\" height=\"382\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/04\/service-design-history-wangguosheng-00.jpg 600w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/04\/service-design-history-wangguosheng-00-300x191.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>\u4f5c\u8005\uff1a<strong><span style=\"color: #3366ff;\">\u738b\u56fd\u80dc<\/span><\/strong><\/p>\n<p><em>SDN\uff08Service-Design-Network\uff09\u56fd\u9645\u670d\u52a1\u8bbe\u8ba1\u8054\u76df\uff08\u4e2d\u56fd\uff09\u4e3b\u5e2d\uff0c\u6e05\u534e\u5927\u5b66\u827a\u672f\u4e0e\u79d1\u5b66\u4e2d\u5fc3\u8bbe\u8ba1\u7ba1\u7406\u7814\u7a76\u6240\u526f\u6240\u957f\uff0c\u6e05\u534e\u5927\u5b66\u7f8e\u672f\u5b66\u9662\u526f\u6559\u6388\u3001\u7855\u58eb\u751f\u5bfc\u5e08\u3001\u670d\u52a1\u521b\u65b0\u8bbe\u8ba1\u65b9\u5411\u7684\u5b66\u672f\u5e26\u5934\u4eba\uff0c\u957f\u6c5f\u5546\u5b66\u9662\u9ad8\u5c42\u7ba1\u7406\u6559\u80b2\u5168\u7403\u521b\u65b0\u6a21\u5757\u6559\u6388\u3002<\/em><\/p>\n<p>\u968f\u7740\u5168\u7403\u4ea7\u4e1a\u8fdb\u5165\u540e\u5de5\u4e1a\u65f6\u4ee3\uff0c\u8bbe\u8ba1\u95ee\u9898\u65e5\u76ca\u53d8\u5f97\u4e0d\u786e\u5b9a\u548c\u96be\u4ee5\u5e94\u5bf9\u3002\u8bbe\u8ba1\u7684\u76ee\u6807\u4e5f\u96be\u4ee5\u6709\u786e\u5b9a\u7684\u3001\u79d1\u5b66\u5316\u7684\u5b9a\u4e49\u3002\u5728\u670d\u52a1\u8bbe\u8ba1\u7684\u53d1\u5c55\u5386\u7a0b\u4e2d\uff0c\u5b58\u5728\u7740\u4e24\u79cd\u601d\u60f3\u4f53\u7cfb\u7684\u4ea4\u878d\uff0c\u8fd9\u5c31\u662f\u670d\u52a1\u8bbe\u8ba1\u7684\u201c\u4ea7\u54c1\u89c2\u201d\u4e0e\u201c\u4ea4\u4e92\u89c2\u201d\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">1\u3001\u670d\u52a1\u8bbe\u8ba1\u84dd\u56fe\u5e76\u4e0d\u662f\u6e90\u4e8e\u4ea4\u4e92\u601d\u7ef4\uff0c\u800c\u662f\u6e90\u4e8e\u4ea7\u54c1\u8425\u9500\u601d\u7ef4<\/span><\/h4>\n<p>\u4e0a\u4e16\u7eaa80-90\u5e74\u4ee3\uff0c\u670d\u52a1\u7ecf\u6d4e\u5728\u5168\u7403\u7ecf\u6d4e\u4e2d\u7684\u6bd4\u91cd\u65e5\u76ca\u7a81\u663e\uff0c\u53d1\u8fbe\u56fd\u5bb6\u7684\u8bbe\u8ba1\u754c\u5f00\u59cb\u610f\u8bc6\u5230\uff1a<\/p>\n<h5 style=\"padding-left: 30px;\">\u56ff\u4e8e\u4f20\u7edf\u7684\u4ea7\u54c1\u8f93\u51fa\u7684\u8bbe\u8ba1\u65f6\u4ee3\u5c06\u4f1a\u7ec8\u7ed3\uff0c\u8bbe\u8ba1\u6240\u9762\u5bf9\u7684\u4e3b\u8981\u4efb\u52a1\u4e0d\u518d\u53ea\u662f\u5f62\u5f0f\u4e0e\u529f\u80fd\u7684\u95ee\u9898\uff0c\u800c\u662f\u4e00\u4e2a\u590d\u6742\u7684\u7cfb\u7edf\u95ee\u9898\u3002<\/h5>\n<h5 style=\"padding-left: 30px;\">\u8bbe\u8ba1\u5e08\u4e0d\u4ec5\u8981\u8003\u8651\u4ea7\u54c1\u5728\u5168\u751f\u547d\u5468\u671f\u4e2d\u7684\u4f7f\u7528\uff0c\u8fd8\u8981\u5728\u53ef\u6301\u7eed\u7684\u4ef7\u503c\u4f53\u7cfb\u4e0b\u8003\u8651\u66f4\u591a\u65e0\u5f62\u7684\u3001\u52a8\u6001\u7684\u56e0\u7d20\u4ee5\u53ca\u65b0\u4ef7\u503c\u7684\u521b\u9020\u3002\u65e0\u8bba\u662f\u793e\u4f1a\u8fd8\u662f\u4e2a\u4eba\uff0c\u7a76\u7adf\u9700\u8981\u4e0d\u9700\u8981\u5360\u6709\u8fd9\u4e48\u591a\u7684\u4ea7\u54c1\u6210\u4e86\u4ea7\u54c1\u8bbe\u8ba1\u754c\u975e\u5e38\u654f\u611f\u7684\u95ee\u9898\u3002<\/h5>\n<p>&nbsp;<\/p>\n<p>1982 \u5e74\uff0c\u7d22\u65af\u6cf0\u514b\u5728\uff08G. Lynn Shostack\uff09\u300a\u8d85\u8d8a\u4ea7\u54c1\u8425\u9500\u300b\uff08Breaking free from product marketing\uff09\u4e00\u6587\u4e2d\uff0c\u63d0\u51fa\u5c06\u6709\u5f62\u7ec4\u4ef6 \uff08\u4ea7\u54c1\uff09 \u548c\u65e0\u5f62\u7ec4\u4ef6 \uff08\u670d\u52a1\uff09\u7ed3\u5408\u5728\u4e00\u8d77\u7684\u7efc\u5408\u7684\u8bbe\u8ba1\u601d\u60f3\u30021991 \u5e74\uff0c\u5fb7\u56fd\u79d1\u9686\u56fd\u9645\u8bbe\u8ba1\u5b66\u6821(KISD)\u7684\u8fc8\u514b\u5c14.\u57c3\u5c14\u970d\u592b\u535a\u58eb\u4f5c\u4e3a\u8bbe\u8ba1\u5b66\u79d1\u7684\u6559\u6388\u7b2c\u4e00\u6b21\u63d0\u51fa\u4e86\u670d\u52a1\u8bbe\u8ba1\u7684\u6982\u5ff5\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/04\/service-design-history-wangguosheng-01.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-36811\" alt=\"service-design-history-wangguosheng-01\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/04\/service-design-history-wangguosheng-01.png\" width=\"640\" height=\"496\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/04\/service-design-history-wangguosheng-01.png 640w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/04\/service-design-history-wangguosheng-01-300x232.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/a><\/p>\n<address>\u670d\u52a1\u8bbe\u8ba1\u84dd\u56fe\u5e76\u4e0d\u662f\u6e90\u4e8e\u4ea4\u4e92\u8bbe\u8ba1\uff0c\u800c\u662f\u6e90\u4e8e\u4ea7\u54c1\u8425\u9500\u7ba1\u7406<\/address>\n<address>\u00a0<\/address>\n<address>\u00a0<\/address>\n<p>\u5728\u670d\u52a1\u8bbe\u8ba1\u840c\u82bd\u521d\u671f\uff0c\u82f1\u56fd\u5a01\u65af\u654f\u65af\u7279\u5927\u5b66\uff08University of Westminster\uff09\u7684\u8bbe\u8ba1\u7ba1\u7406\u5b66\u6559\u6388\u6bd4\u5c14.\u970d\u6797\u65af\uff08Bill Hollins\uff09\u6210\u529f\u5730\u89e3\u91ca\u4e86\u670d\u52a1\u8bbe\u8ba1\u5728\u201c\u540e\u4ea7\u54c1\u65f6\u4ee3\u201d\u7684\u4ef7\u503c\uff0c\u9610\u8ff0\u4e86\u670d\u52a1\u8bbe\u8ba1\u5c06\u5728\u73b0\u4ee3\u4ea7\u4e1a\u4e2d\u53d1\u6325\u4f5c\u7528\u7684\u7406\u7531\u3002\u4ed6\u6307\u51fa\uff1a<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li>\n<h5>\u7b2c\u4e00\uff0c 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style=\"color: #3366ff;\">2\u3001\u5728\u65b9\u6cd5\u4e0e\u5de5\u5177\u65b9\u9762\uff0c\u4ea4\u4e92\u601d\u60f3\u505a\u51fa\u4e86\u66f4\u591a\u7684\u8d21\u732e<\/span><\/h4>\n<p>\u4ea4\u4e92\u8303\u5f0f\u63d0\u51fa\u4e86\u4e00\u7cfb\u5217\u4e0e\u670d\u52a1\u548c\u670d\u52a1\u8bbe\u8ba1\u76f8\u5173\u7684\u6982\u5ff5\u548c\u5de5\u5177\u4f53\u7cfb\uff0c\u5728\u4ea7\u54c1\u8bbe\u8ba1\u7684\u4eba\u673a\u4ea4\u4e92\u7cfb\u7edf\u7684\u57fa\u7840\u4e0a\u63d0\u51fa\u4e86\u5305\u62ec\u591a\u4eba\u3001\u591a\u754c\u9762\u53c2\u4e0e\u7684\u201c\u670d\u52a1\u4ea4\u4e92\u201d\u6982\u5ff5\u3002<\/p>\n<p>\u670d\u52a1\u8bbe\u8ba1\u7684\u4ea4\u4e92\u89c2\uff0c\u8d77\u5148\u662f\u5c06\u670d\u52a1\u8bbe\u8ba1\u5b9a\u4e49\u4e3a\uff1a<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<h5>\u670d\u52a1\u53d1\u751f\u7684\u573a\u6240\uff08Area\uff09<\/h5>\n<\/li>\n<li>\n<h5>\u5883\u754c\uff08Ambit\uff09\uff08\u4e0e\u4eba\u7684\u52a8\u673a\u548c\u884c\u4e3a\u76f8\u5173\u7684\u8303\u56f4\uff09<\/h5>\n<\/li>\n<li>\n<h5>\u60c5\u666f\uff08Scene\uff09<\/h5>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u4e09\u4e2a\u56e0\u7d20\u7684\u534f\u8c03\u3002\u6e90\u4e8e\u5c06\u5148\u8fdb\u7684\u4ea4\u4e92\u8bbe\u5907\u4e0e\u670d\u52a1\u8bbe\u8ba1\u505a\u4e86\u7c7b\u6bd4\uff0c\u9610\u8ff0\u4e86\u4ece\u590d\u6742\u670d\u52a1\u7ec4\u7ec7\u5230\u590d\u6742\u754c\u9762\u7684\u6f14\u53d8\u3002\u8fd9\u4e00\u89c2\u70b9\u7684\u7a81\u7834\u5c06\u670d\u52a1\u8bbe\u8ba1\u4ece\u4ea7\u54c1\u8425\u9500\u9886\u57df\u7684\u670d\u52a1\u7ba1\u7406\u548c\u670d\u52a1\u8425\u9500\u4e2d\u63d0\u70bc\u51fa\u6765\u3002\u4e0d\u540c\u4e8eMager \u548c 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