{"id":41293,"date":"2016-07-18T08:30:23","date_gmt":"2016-07-18T00:30:23","guid":{"rendered":"http:\/\/uxren.cn\/?p=41293"},"modified":"2016-08-19T10:07:24","modified_gmt":"2016-08-19T02:07:24","slug":"%e3%80%90uxren%e8%af%91-113%e3%80%91%e5%85%b3%e4%ba%8e%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%e5%9c%b0%e5%9b%be%ef%bc%9a%e4%bd%a0%e9%9c%80%e8%a6%81%e7%9f%a5%e9%81%93%e7%9a%84%e4%b8%80%e5%88%87","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=41293","title":{"rendered":"\u3010UXRen\u8bd1 #114\u3011\u5173\u4e8e\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\uff1a\u4f60\u9700\u8981\u77e5\u9053\u7684\u4e00\u5207"},"content":{"rendered":"<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-05.png\"><img loading=\"lazy\" class=\"alignnone wp-image-41301\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-05.png\" alt=\"uxrenyi-113-05\" width=\"600\" height=\"415\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-05.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-05-300x208.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h6 style=\"padding-left: 30px;\">\u201c\u6545\u4e8b\u5b9a\u4e49\u4e86\u6211\u4eec\u7684\u4e16\u754c\u3002\u4ece\u6d1e\u7a74\u7684\u5899\u58c1\u5230\u7bdd\u706b\u65c1\u7684\u4f20\u8bf4\u6545\u4e8b\uff0c\u81ea\u4ece\u6709\u4e86\u4ea4\u6d41\uff0c\u4ed6\u4eec\u5c31\u4e00\u76f4\u4f34\u6211\u4eec\u5de6\u53f3\u3002\u4ed6\u4eec\u4e0d\u65ad\u6f14\u53d8\uff0c\u4f46\u76ee\u7684\u59cb\u7ec8\u5982\u4e00\uff1a\u4e3a\u4e86\u5a31\u4e50\uff0c\u5206\u4eab\u76f8\u540c\u7684\u7ecf\u5386\uff0c\u6559\u6388\u5e76\u6cbf\u88ad\u4f20\u7edf\u3002\u201d<\/h6>\n<p style=\"padding-left: 30px;\"><a href=\"https:\/\/www.smashingmagazine.com\/2010\/01\/29\/better-user-experience-using-storytelling-part-one\/\" target=\"_blank\">\u4ea4\u4e92\u8bbe\u8ba1\u5e08Francisco Inchauste \u66fe\u4e8e 2010\u5728\u7f51\u7ad9\u4e2d\u8fd9\u6837\u5199\u9053<\/a>\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u4ed6\u7684\u5c97\u4f4d\u6b63\u5982\u8fd9\u4e2a\u7f51\u7ad9\u4e2d\u8bb8\u591a\u4eba\u4e00\u6837\uff0c\u5f3a\u8c03\u8bb2\u6545\u4e8b\u5bf9\u4e8e\u5438\u5f15\u7528\u6237\u7684\u91cd\u8981\u6027\u3002\u4f46\u8bb2\u6545\u4e8b\u5e76\u4e0d\u53ea\u662f\u5438\u5f15\u7528\u6237\u7684\u5de5\u5177\u3002\u5b83\u4e5f\u662f\u4e00\u4e2a\u8ba9\u7ec4\u7ec7\u66f4\u4e86\u89e3\u4ed6\u4eec\u7528\u6237\u7684\u6709\u6548\u65b9\u5f0f\u3002\u8bb8\u591a\u7ec4\u7ec7\u56e0\u6b64\u64c5\u957f\u6536\u96c6\u7528\u6237\u6570\u636e\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u4f46\u662f\u6570\u636e\u5e38\u5e38\u65e0\u6cd5\u6e05\u6670\u4f20\u8fbe\u7528\u6237\u7684\u632b\u8d25\u548c\u4f53\u9a8c\u3002\u6545\u4e8b\u5374\u53ef\u4ee5\u505a\u5230\uff0c\u5546\u4e1a\u9886\u57df\u8bb2\u6545\u4e8b\u7684\u6700\u597d\u5de5\u5177\u5c31\u662f\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u662f\u4ec0\u4e48\uff1f<\/span><\/h4>\n<p>\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u8bb2\u8ff0\u4e86\u7528\u6237\u7ecf\u5386\u7684\u6545\u4e8b\uff1a\u4ece\u521d\u6b21\u63a5\u89e6\uff0c\u5f62\u6210\u5951\u7ea6\uff0c\u8fdb\u5165\u5230\u4e00\u4e2a\u957f\u671f\u5408\u4f5c\u5173\u7cfb\u3002\u5b83\u53ef\u4ee5\u5173\u6ce8\u6545\u4e8b\u4e2d\u7279\u5b9a\u7684\u90e8\u5206\uff0c\u4ea6\u6216\u7ed9\u51fa\u4e00\u4e2a\u5b8c\u6574\u4f53\u9a8c\u7684\u5168\u8c8c\u3002\u5b83\u603b\u662f\u5728\u786e\u5b9a\u7528\u6237\u4e0e\u7ec4\u7ec7\u7684\u5173\u952e\u4ea4\u4e92\u884c\u4e3a\u3002\u5b83\u8bb2\u8ff0\u4e86\u7528\u6237\u7684\u611f\u53d7\u3001\u52a8\u673a\u4ee5\u53ca\u5728\u6bcf\u4e00\u6b21\u70b9\u51fb\u9047\u5230\u7684\u95ee\u9898\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u5b83\u5e38\u5e38\u4f1a\u544a\u8bc9\u6211\u4eec\u5bf9\u7528\u6237\u66f4\u5f3a\u70c8\u52a8\u673a\u7684\u611f\u77e5\u3002\u4ed6\u4eec\u5e0c\u671b\u5b9e\u73b0\u4ec0\u4e48\uff1f\u4ed6\u4eec\u5bf9\u7ec4\u7ec7\u7684\u671f\u671b\u53c8\u662f\u4ec0\u4e48\uff1f<\/p>\n<p>&nbsp;<\/p>\n<p>\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u5f62\u5f0f\u591a\u6837\uff0c\u4f46\u901a\u5e38\u8868\u73b0\u4e3a\u67d0\u79cd\u4fe1\u606f\u56fe\u3002\u4e0d\u8bba\u5f62\u5f0f\u5982\u4f55\uff0c\u76ee\u6807\u90fd\u662f\u76f8\u540c\u7684\uff1a\u8ba9\u7ec4\u7ec7\u66f4\u52a0\u4e86\u89e3\u4ed6\u4eec\u7684\u7528\u6237\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-01.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-41295\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-01.png\" alt=\"uxrenyi-113-01\" width=\"500\" height=\"324\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-01.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-01-300x194.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p><em>\u5e02\u573a\u8425\u9500\u4eba\u5458\u7ecf\u5e38\u4f7f\u7528\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u5e76\u4e0d\u7a00\u5947\u3002\u4f46\u8d8a\u6765\u8d8a\u591a\u7684\u6570\u5b57\u4eba\u624d\u4e5f\u5728\u91c7\u7528\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u3002\u56fe\u7247\u6765\u6e90\uff1a<a href=\"http:\/\/www.uxmatters.com\/mt\/archives\/2011\/09\/the-value-of-customer-journey-maps-a-ux-designers-personal-journey.php\" target=\"_blank\">Effective UI<\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u4e3a\u4ec0\u4e48\u4f60\u9700\u8981\u521b\u5efa\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\uff1f<\/span><\/h4>\n<p>\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u662f\u4e00\u4e2a\u5f3a\u5927\u7684\u5de5\u5177\u3002\u5982\u679c\u4f60\u662f\u8bbe\u8ba1\u5e08\uff0c\u5b83\u4f1a\u5e2e\u4f60\u7406\u89e3\u7528\u6237\u60c5\u5883\u3002\u4f60\u5c06\u6e05\u6670\u5730\u770b\u51fa\u7528\u6237\u6765\u6e90\u4e8e\u54ea\u91cc\u4ee5\u53ca\u4ed6\u4eec\u8bd5\u56fe\u8fbe\u5230\u600e\u6837\u7684\u76ee\u7684\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u5982\u679c\u4f60\u662f\u6587\u5b57\u5de5\u4f5c\u8005\uff0c\u5b83\u5c06\u5e2e\u4f60\u7406\u89e3\u7528\u6237\u9047\u5230\u7684\u95ee\u9898\u4ee5\u53ca\u4ed6\u4eec\u7684\u611f\u53d7\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u5b83\u63d0\u4f9b\u7ed9\u7ba1\u7406\u8005\u7528\u6237\u4f53\u9a8c\u7684\u5168\u666f\u56fe\u3002\u4ed6\u4eec\u5c06\u770b\u5230\u7528\u6237\u662f\u5982\u4f55\u5728\u9500\u552e\u6f0f\u6597\u4e2d\u6d41\u52a8\u7684\u3002\u8fd9\u5c06\u5e2e\u4ed6\u4eec\u8bc6\u522b\u51fa\u6539\u8fdb\u7528\u6237\u4f53\u9a8c\u7684\u673a\u4f1a\u3002\u5730\u56fe\u4f1a\u663e\u793a\u7528\u6237\u670d\u52a1\u7684\u63d0\u5347\u662f\u5982\u4f55\u4f7f\u6d88\u8d39\u4f53\u9a8c\u53d1\u751f\u6539\u53d8\u7684\u3002\u5bf9\u4e8e\u6240\u6709\u7684\u7528\u6237\u4f53\u9a8c\u8bbe\u8ba1\u5e08\u6765\u8bf4\uff0c\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u5e2e\u52a9\u4ed6\u4eec\u8bc6\u522b\u7528\u6237\u4f53\u9a8c\u4e2d\u7684\u65ad\u5c42\u548c\u75db\u70b9\u3002\u53ef\u80fd\u4f1a\u662f\uff1a<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\u8bbe\u5907\u95f4\u7684\u65ad\u5c42\uff0c\u8fd9\u53d1\u751f\u5728\u7528\u6237\u5728\u4e0d\u540c\u7684\u8bbe\u5907\u95f4\u5207\u6362\u65f6\uff1b<\/li>\n<li>\u6765\u81ea\u90e8\u95e8\u4e4b\u95f4\u7684\u65ad\u5c42\uff0c\u7528\u6237\u53ef\u80fd\u4f1a\u611f\u89c9\u53d7\u632b\uff1b<\/li>\n<li>\u5a92\u4f53\u9891\u9053\u95f4\u7684\u65ad\u5c42\uff0c\uff08\u4f8b\u5982\u4ece\u793e\u4f1a\u5316\u5a92\u4f53\u8f6c\u79fb\u5230\u7f51\u7ad9\u4f53\u9a8c\u53ef\u80fd\u4f1a\u66f4\u597d\u4e9b\uff09\u3002<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u6700\u91cd\u8981\u7684\u662f\uff0c\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u628a\u7528\u6237\u653e\u5728\u7ec4\u7ec7\u601d\u8003\u7684\u524d\u6cbf\u548c\u4e2d\u5fc3\u3002\u5b83\u663e\u793a\u4e86\u624b\u673a\u3001\u793e\u4f1a\u5316\u5a92\u4f53\u548c\u7f51\u7edc\u662f\u5982\u4f55\u6539\u53d8\u7528\u6237\u884c\u4e3a\u7684\u3002\u5b83\u5c55\u793a\u4e86\u6574\u4e2a\u7ec4\u7ec7\u9700\u8981\u6ee1\u8db3\u7684\u9700\u6c42\u3002\u5b83\u9f13\u52b1\u4eba\u4eec\u8de8\u673a\u6784\u5730\u8003\u8651\u7528\u6237\u7684\u611f\u53d7\u3001\u95ee\u9898\u548c\u9700\u6c42\u3002\u5bf9\u4e8e\u6570\u5b57\u4ea7\u54c1\u670d\u52a1\u800c\u8a00\uff0c\u8fd9\u662f\u5c24\u4e3a\u91cd\u8981\u7684\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-02.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-41298\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-02.png\" alt=\"uxrenyi-113-02\" width=\"500\" height=\"304\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-02.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-02-300x182.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p><em>\u521b\u5efa\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u7684\u8fc7\u7a0b\u4e5f\u80fd\u5e2e\u52a9\u4eba\u4eec\u805a\u7126\u7528\u6237\u9700\u6c42\u3002\u56fe\u7247\u6765\u6e90\uff1a<a href=\"http:\/\/mappingexperiences.com\/\" target=\"_blank\">Adaptive Path<\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<p>\u597d\u5904\u5982\u6b64\u591a\uff0c\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u610f\u4e49\u975e\u51e1\u3002\u4f46\u4f60\u5c06\u4ece\u90a3\u91cc\u7740\u624b\u5462\uff1f<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u5982\u4f55\u7814\u7a76\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\uff1f<\/span><\/h4>\n<p>\u521b\u5efa\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u7684\u8fc7\u7a0b\u5fc5\u987b\u59cb\u4e8e\u4e86\u89e3\u7528\u6237\u3002\u8bb8\u591a\u7ec4\u7ec7\u5df2\u7ecf\u62e5\u6709\u4e86\u7528\u6237\u7684\u4e00\u4e9b\u4fe1\u606f\u3002\u5b9e\u9645\u4e0a\uff0c\u4f60\u53ef\u80fd\u4f1a\u4ece\u90a3\u4e9b\u611f\u89c9\u8fd9\u53ea\u662f\u91cd\u590d\u5de5\u4f5c\u7684\u4eba\u90a3\u91cc\u9047\u963b\u3002\u8fd9\u5c31\u662f\u4e3a\u4ec0\u4e48\u6700\u597d\u4ece\u5df2\u7ecf\u5b58\u5728\u7684\u7814\u7a76\u7ed3\u679c\u5f00\u59cb\u6536\u96c6\u3002\u901a\u5e38\uff0c\u7814\u7a76\u7ed3\u679c\u5c06\u8fc7\u65f6\u6216\u88ab\u63a9\u57cb\u5728\u67d0\u4e2a\u89d2\u843d\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u901a\u8fc7\u6536\u96c6\u5df2\u7ecf\u5b58\u5728\u7684\u7814\u7a76\u7ed3\u679c\uff0c\u4f60\u5c06\u80fd\u770b\u5230\u7ec4\u7ec7\u5f53\u524d\u5df2\u77e5\u4fe1\u606f\u53ca\u76f8\u5173\u4fe1\u606f\u3002\u8fd9\u5c06\u5b89\u629a\u90a3\u4e9b\u53cd\u5bf9\u8005\uff0c\u6f5c\u5728\u7684\u8282\u7701\u4f60\u7684\u7814\u7a76\u529b\u6c14\u3002\u8fd9\u91cc\u63a8\u8350\u4e24\u79cd\u7c7b\u578b\u7684\u7814\u7a76\u65b9\u5f0f\uff1a\u5206\u6790\u6cd5\u53ca\u8d44\u6599\u8c03\u7814\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u5206\u6790\u7814\u7a76\u6cd5<\/span><\/h4>\n<p>\u5229\u7528\u7528\u6237\u6570\u636e\u4f60\u53ef\u4ee5\u5f00\u5c55\u591a\u9879\u7814\u7a76\u3002\u6700\u660e\u663e\u7684\u662f\u7f51\u7ad9\u5206\u6790\uff0c\u80fd\u63d0\u4f9b\u5927\u91cf\u4fe1\u606f\u6709\u5173\u7528\u6237\u6765\u6e90\u53ca\u4ed6\u4eec\u7684\u5b9e\u73b0\u610f\u56fe\u3002\u8fd9\u5c06\u5e2e\u52a9\u4f60\u53d1\u73b0\uff0c\u5728\u6574\u4e2a\u8fc7\u7a0b\u5f53\u4e2d\uff0c\u4ed6\u4eec\u662f\u5728\u54ea\u4e9b\u5173\u952e\u70b9\u653e\u5f03\u7684\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u4f46\u8981\u5f53\u5fc3\u3002\u5206\u6790\u5f88\u5bb9\u6613\u8bef\u8bfb\u3002\u4e3e\u4f8b\u6765\u8bf4\uff0c\u4e0d\u8981\u5047\u5b9a\u9ad8\u70b9\u51fb\u91cf\u6216\u957f\u65f6\u95f4\u7559\u5b58\u662f\u7528\u6237\u6ee1\u610f\u7684\u6807\u5fd7\u3002\u8fd9\u53ef\u80fd\u6697\u793a\u4ed6\u4eec\u8ff7\u5931\u4e86\u3001\u7cca\u6d82\u4e86\u3002\u793e\u4ea4\u5a92\u4f53\u4e5f\u662f\u4e00\u4e2a\u6709\u7528\u7684\u6570\u636e\u6e90\u3002\u8bf8\u5982SocialMention\u7684\u5de5\u5177\u80fd\u591f\u8ffd\u8e2a\u54c1\u724c\u88ab\u63d0\u53ca\u7684\u60c5\u51b5\uff0c\u4ee5\u53ca\u8fd9\u63d0\u53ca\u662f\u6b63\u9762\u8fd8\u662f\u8d1f\u9762\u7684\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-03.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-41299\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-03.png\" alt=\"uxrenyi-113-03\" width=\"500\" height=\"336\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-03.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-03-300x202.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p><em>\u8bf8\u5982SocialMention\u7684\u5de5\u5177\u80fd\u5e2e\u4f60\u6536\u96c6\u54c1\u724c\u662f\u5982\u4f55\u88ab\u611f\u77e5\u7684\u3002<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>\u8c03\u67e5\u6570\u636e\u4e5f\u80fd\u8ba9\u6211\u4eec\u6df1\u5165\u4e86\u89e3\u7528\u6237\u5728\u5bfb\u627e\u4ec0\u4e48\uff0c\u5e76\u663e\u793a\u4f60\u7684\u7f51\u7ad9\u76ee\u524d\u662f\u5426\u63d0\u4f9b\u4e86\u8fd9\u4e9b\u4fe1\u606f\u3002\u6700\u540e\u8003\u8651\u505a\u4e00\u4e2a\u8c03\u67e5\u95ee\u5377\u3002\u8fd9\u5c06\u5e2e\u52a9\u4f60\u5bf9\u7528\u6237\u7684\u95ee\u9898\u3001\u611f\u53d7\u548c\u52a8\u673a\u4e86\u89e3\u5f97\u66f4\u4e3a\u8be6\u5c3d\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u8d44\u6599\u8c03\u7814\u6cd5<\/span><\/h4>\n<p>\u867d\u7136\u6570\u636e\u80fd\u591f\u63d0\u4f9b\u6709\u529b\u7684\u4f8b\u8bc1\uff0c\u4f46\u4ec5\u9760\u6570\u636e\u662f\u4e0d\u591f\u7684\u3002\u4e3a\u6b64\uff0c\u4f60\u9700\u8981\u4e0e\u7528\u6237\u4f53\u9a8c\u76f8\u5173\u7684\u5404\u79cd\u8d44\u6599\u3002\u4f60\u53ef\u4ee5\u901a\u8fc7\u91c7\u8bbf\u6216\u5728\u793e\u4ea4\u5a92\u4f53\u4e0a\u4e0e\u7528\u6237\u4ea4\u6d41\u6765\u83b7\u5f97\u3002\u4f60\u4e5f\u4f1a\u53d1\u73b0\u7528\u6237\u4f1a\u4e3b\u52a8\u628a\u4ed6\u4eec\u7684\u4e00\u4e9b\u4f53\u9a8c\u53d1\u5e03\u5728\u793e\u4ea4\u5a92\u4f53\u4e0a\u3002\u4e00\u5b9a\u8981\u6536\u96c6\u8fd9\u4e9b\u8bf4\u6cd5\uff0c\u56e0\u4e3a\u4ed6\u4eec\u5c06\u6210\u4e3a\u4f60\u6700\u7ec8\u7684\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u4e2d\u6709\u7528\u7684\u53c2\u8003\u70b9\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u8981\u4e0e\u90a3\u4e9b\u6bcf\u5929\u548c\u7528\u6237\u6253\u4ea4\u9053\u7684\u4e00\u7ebf\u5458\u5de5\u4ea4\u6d41\uff0c\u6bd4\u5982\u6280\u672f\u652f\u6301\u3001\u9500\u552e\u4eba\u5458\u3002\u8fd9\u4e5f\u662f\u4e00\u6761\u7406\u89e3\u7528\u6237\u9700\u6c42\u7684\u6709\u6548\u9014\u5f84\u3002\u6df1\u5165\u7684\u7ec6\u8282\u7814\u7a76\u5c06\u4f1a\u53d7\u5230\u4f60\u65f6\u95f4\u53ca\u9884\u7b97\u7684\u9650\u5236\u3002\u5982\u679c\u4f60\u7684\u7ec4\u7ec7\u6709\u8bb8\u591a\u4e0d\u540c\u7684\u7528\u6237\u7fa4\uff0c\u60f3\u8981\u4e3a\u6bcf\u4e00\u7c7b\u7528\u6237\u90fd\u63d0\u4f9b\u8be6\u5c3d\u7684\u7528\u6237\u884c\u7a0b\u53ef\u80fd\u4f1a\u6bd4\u8f83\u56f0\u96be\u3002\u56e0\u6b64\u8bf7\u628a\u7814\u7a76\u91cd\u70b9\u653e\u5728\u4e3b\u8981\u7684\u7528\u6237\u7fa4\u4e0a\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u4f60\u53ef\u4ee5\u6839\u636e\u7528\u6237\u884c\u7a0b\u6765\u5408\u7406\u6709\u636e\u5730\u63a8\u6d4b\u51fa\u4f60\u7684\u6f5c\u5728\u7528\u6237\u3002\u4f60\u53ef\u4ee5\u4e0e\u5176\u4ed6\u4e00\u7ebf\u5458\u5de5\u53ca\u5176\u4ed6\u5229\u76ca\u76f8\u5173\u65b9\u4e00\u8d77\u8fdb\u884c\u4e13\u9898\u7814\u8ba8\u3002\u867d\u7136\u8fd9\u79cd\u201c\u5feb\u901f\u800c\u968f\u6027\u201d\u7684\u65b9\u5f0f\u5e76\u4e0d\u7cbe\u786e\uff0c\u4f46\u8fd9\u603b\u597d\u8fc7\u4ec0\u4e48\u90fd\u4e0d\u505a\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u4e00\u5b9a\u8981\u5f04\u6e05\u695a\u8fd9\u8c03\u7814\u7684\u80cc\u540e\u4ec0\u4e48\u80fd\u53d1\u73b0\uff0c\u4ec0\u4e48\u4e0d\u80fd\u53d1\u73b0\u3002\u57fa\u4e8e\u5047\u8bbe\u6765\u505a\u5f88\u591a\u7ed3\u8bba\u662f\u5f88\u5371\u9669\u7684\u3002\u4e00\u65e6\u7ba1\u7406\u8005\u770b\u5230\u4e86\u8c03\u7814\u7684\u597d\u5904\uff0c\u4ed6\u4eec\u4f1a\u613f\u610f\u5728\u4e0a\u9762\u82b1\u8d39\u66f4\u591a\u7684\u65f6\u95f4\u3002\u4e00\u65e6\u8c03\u7814\u7ed3\u675f\uff0c\u5c31\u53ef\u4ee5\u5f00\u59cb\u521b\u5efa\u5730\u56fe\u4e86\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u5c55\u793a\u4f60\u7684\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe<\/span><\/h4>\n<p>\u6b63\u5982\u4e4b\u524d\u8bf4\u7684\uff0c\u521b\u5efa\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u7684\u65b9\u5f0f\u6ca1\u6709\u5bf9\u9519\u4e4b\u5206\u3002\u4e00\u822c\u6765\u8bf4\uff0c\u683c\u5f0f\u662f\u5e26\u6709\u7528\u6237\u4f53\u9a8c\u65f6\u95f4\u7ebf\u7684\u4fe1\u606f\u56fe\u3002\u4f46\u5b83\u4e5f\u53ef\u4ee5\u7b80\u5355\u5230\u53ea\u662f\u4e00\u4e2a\u6545\u4e8b\u677f\uff0c\u751a\u81f3\u662f\u4e00\u6bb5\u89c6\u9891\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-41300\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-04.png\" alt=\"uxrenyi-113-04\" width=\"500\" height=\"324\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-04.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-04-300x194.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><em>\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u5e76\u65e0\u5b9a\u5f0f\u3002\u4f60\u53ef\u4ee5\u4f7f\u7528\u4efb\u4f55\u80fd\u591f\u6e05\u6670\u8868\u8fbe\u51fa\u6574\u4e2a\u6545\u4e8b\u7684\u5f62\u5f0f\u3002\u56fe\u7247\u6765\u6e90\uff1a<a href=\"http:\/\/visual.ly\/mobile-commerce-strategy-tactics?utm_source=visually_embed\" target=\"_blank\">Jonathan Lupo<\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<p>\u76ee\u6807\u662f\u4e3a\u4e86\u4fdd\u8bc1\u7528\u6237\u6545\u4e8b\u5728\u4eba\u4eec\u5934\u8111\u4e2d\u5360\u636e\u6838\u5fc3\u4f4d\u7f6e\u3002\u53ef\u4ee5\u8ba9\u8bbe\u8ba1\u5e08\u6765\u7ed8\u5236\u4fe1\u606f\u56fe\u4ece\u800c\u4fdd\u8bc1\u5b83\u5c3d\u53ef\u80fd\u6e05\u6670\u4e14\u80fd\u5438\u5f15\u4eba\u4eec\u7684\u6ce8\u610f\u529b\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u4e0d\u7ba1\u4ec0\u4e48\u683c\u5f0f\uff0c\u5730\u56fe\u5e94\u8be5\u65e2\u5305\u542b\u7edf\u8ba1\u5b66\u7684\u53c8\u5305\u542b\u4e00\u4e9b\u4e8b\u52a1\u6027\u7684\u8bc1\u636e\u3002\u5b83\u5e94\u8be5\u5f3a\u8c03\u7528\u6237\u9700\u6c42\uff0c\u9047\u5230\u7684\u95ee\u9898\u53ca\u4e0e\u7ec4\u7ec7\u4ea4\u4e92\u8fc7\u7a0b\u4e2d\u7684\u611f\u53d7\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-05.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-41301\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-05.png\" alt=\"uxrenyi-113-05\" width=\"500\" height=\"346\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-05.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-05-300x208.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p><em>\u5236\u4f5c\u4e00\u5f20\u6e05\u6670\u7684\u5730\u56fe\u662f\u4e00\u9879\u8bbe\u8ba1\u5de5\u4f5c\u3002\u4e0e\u8bbe\u8ba1\u5e08\u540c\u884c\u53ef\u4ee5\u627e\u5230\u6b63\u786e\u7684\u5236\u4f5c\u65b9\u5f0f\u3002\u56fe\u7247\u6765\u6e90\uff1a<a href=\"http:\/\/www.design.philips.com\/philips\/sites\/philipsdesign\/about\/design\/aboutus\/Experience-Flows.page\" target=\"_blank\">Philips<\/a><\/em><\/p>\n<p>&nbsp;<\/p>\n<p>\u4e0d\u8981\u590d\u6742\u5316\u3002\u4f60\u4f1a\u5f88\u5bb9\u6613\u9677\u5165\u7528\u6237\u53ef\u80fd\u91c7\u53d6\u7684\u591a\u79cd\u8def\u7ebf\u4e2d\u3002\u8fd9\u53ea\u4f1a\u8ba9\u4e8b\u60c5\u53d8\u5f97\u4e00\u584c\u7cca\u6d82\u3002\u4fe1\u606f\u56fe\u5e76\u4e0d\u610f\u5473\u7740\u9700\u8981\u753b\u51fa\u7528\u6237\u7ecf\u5386\u7684\u6bcf\u4e2a\u7ec6\u8282\u3002\u76f8\u53cd\uff0c\u5b83\u5e94\u8be5\u7528\u4ee5\u6700\u7b80\u5355\u7684\u65b9\u5f0f\u805a\u7126\u4eba\u4eec\u5bf9\u6d88\u8d39\u8005\u7684\u9700\u6c42\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>\u53ef\u4ee5\u8003\u8651\u5c06\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u505a\u6210\u6d77\u62a5\u8d34\u5728\u529e\u516c\u5ba4\u7684\u5899\u4e0a\u3002\u6bcf\u770b\u4e00\u773c\uff0c\u5927\u5bb6\u90fd\u80fd\u770b\u5230\u7528\u6237\u7ecf\u8fc7\u7684\u5173\u952e\u70b9\u3002\u8fd9\u5c06\u4f1a\u63d0\u9192\u4ed6\u4eec\u5fc5\u987b\u603b\u662f\u628a\u7528\u6237\u9700\u6c42\u653e\u5728\u8003\u8651\u95ee\u9898\u7684\u6700\u524d\u7ebf\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-06.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-41302\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-06.png\" alt=\"uxrenyi-113-06\" width=\"500\" height=\"349\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-06.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/07\/uxrenyi-113-06-300x209.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p><em>\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u9700\u8981\u6e05\u6670\u7b80\u6d01\uff0c\u53ef\u4ee5\u8d34\u5230\u529e\u516c\u5ba4\u5899\u4e0a\u3002<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>\u6709\u8bb8\u591a\u65b9\u5f0f\u5904\u7406\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u3002\u5982\u679c\u4f60\u66fe\u770b\u8fc7\u4efb\u4f55\u4f18\u79c0\u7684\u4f8b\u5b50\uff0c\u975e\u5e38\u6b22\u8fce\u628a\u4ed6\u4eec\u8d34\u5230\u4e0b\u9762\u7684\u8bc4\u8bba\u91cc\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u3010\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u3011\u6269\u5c55\u9605\u8bfb\uff1a<\/span><\/h4>\n<ul>\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\"><a style=\"color: #3366ff; text-decoration: underline;\" href=\"https:\/\/www.uxren.cn\/?p=37250\" target=\"_blank\">\u3010UXRen\u8bd1#106\u3011\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u2014\u8bbe\u8eab\u5904\u5730\u7684\u4e3a\u7528\u6237\u7740\u60f3<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\"><a style=\"color: #3366ff; text-decoration: underline;\" href=\"https:\/\/www.uxren.cn\/?p=1665\" target=\"_blank\">\u3010UXRen\u8bd1#18\u3011\u4ec0\u4e48\u662f\u5ba2\u6237\u4f53\u9a8c\u5730\u56fe\uff1f<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\"><a style=\"color: #3366ff; text-decoration: underline;\" href=\"https:\/\/www.uxren.cn\/?p=10252\" target=\"_blank\">\u3010UXRen\u8bd1#60\u3011\u670d\u52a1\u84dd\u56fe\u2014\u57fa\u7840\u7bc7<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\"><a style=\"color: #3366ff; text-decoration: underline;\" href=\"https:\/\/www.uxren.cn\/?p=19966\" target=\"_blank\">\u3010UXRen\u8bd1#72\u3011\u4ec0\u4e48\u662f\u670d\u52a1\u8bbe\u8ba1\uff1f<\/a><\/span><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\"><a style=\"color: #3366ff; text-decoration: underline;\" href=\"https:\/\/www.uxren.cn\/?p=11756\" target=\"_blank\">\u3010\u95ee\u7b54\u3011\u5982\u4f55\u7406\u89e3\u201c\u670d\u52a1\u8bbe\u8ba1\u201d\u548c\u201c\u4f53\u9a8c\u5730\u56fe\u201d\u5728\u7528\u6237\u4f53\u9a8c\u884c\u4e1a\u7684\u4ef7\u503c\uff1f<\/a><\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>\u7248\u6743\u6240\u6709\uff1a<a href=\"http:\/\/13tech.com.cn\/?page_id=7869\">UXRen\u7ffb\u8bd1\u7ec4<\/a><\/p>\n<p>\u8bd1\u8005\uff1a\u51c9\u591c\u59b9\u59b9<\/p>\n<p>\u5ba1\u6821\uff1a\u8f7b\u989c<\/p>\n<p>\u539f\u6587\u4f5c\u8005\uff1a\u00a0Paul Boag<\/p>\n<p><em>\u539f\u6587\u94fe\u63a5\uff1aAll You Need To Know About Customer Journey Mapping<br \/>\n<a href=\"https:\/\/www.smashingmagazine.com\/2015\/01\/all-about-customer-journey-mapping\/\" target=\"_blank\">https:\/\/www.smashingmagazine.com\/2015\/01\/all-about-customer-journey-mapping\/<\/a><\/em><\/p>\n<p>\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n<p>\u8f6c\u8f7d\u5e26\u6709\u3010UXRen\u8bd1\u3011\u62ac\u5934\u7684\u6587\u7ae0\uff0c\u8bf7\u52a1\u5fc5\u6807\u660e\uff1a<a href=\"http:\/\/13tech.com.cn\/?page_id=7869\">UXRen\u7ffb\u8bd1\u7ec4<\/a>\u3001\u8bd1\u8005\u548c\u5ba1\u6821\u8005\u3002\u5982\u672a\u6807\u6ce8\uff0c\u89c6\u4e3a\u4fb5\u6743\uff0cUXRen\u793e\u533a\u4fdd\u7559\u968f\u65f6\u8ffd\u8d23\u7684\u6743\u5229\u3002<\/p>\n<address>UXRen\u7ffb\u8bd1\u7ec4\u94fe\u63a5\u5730\u5740\uff1a<a href=\"https:\/\/www.uxren.cn\/?page_id=7869\" target=\"_blank\">https:\/\/www.uxren.cn\/?page_id=7869<\/a><\/address>\n<address>\u672c\u6587\u5730\u5740\uff1a<a href=\"https:\/\/www.uxren.cn\/?p=41293\" target=\"_blank\">https:\/\/www.uxren.cn\/?p=41293<\/a><a href=\"https:\/\/www.uxren.cn\/?p=30516\" target=\"_blank\"><br \/>\n<\/a><\/address>\n<p>\u9664\u8f6c\u8f7d\u6587\u7ae0\u5916\uff0c\u672c\u7ad9\u6240\u6709\u6587\u7ae0\u7248\u6743\u5f52UXRen\u793e\u533a\u6240\u6709\uff0c\u8f6c\u8f7d\u8bf7\u6ce8\u660e\u51fa\u5904\uff1a<a href=\"http:\/\/www.uxren.cn\/\" 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target=\"_blank\">\u5168\u90e8110+\u7bc7\u8bd1\u6587&gt;&gt;<\/a><\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u6700\u91cd\u8981\u7684\u662f\uff0c\u5ba2\u6237\u65c5\u7a0b\u5730\u56fe\u628a\u7528\u6237\u653e\u5728\u7ec4\u7ec7\u601d\u8003\u7684\u524d\u6cbf\u548c\u4e2d\u5fc3\u3002\u5b83\u663e\u793a\u4e86\u624b\u673a\u3001\u793e\u4f1a\u5316\u5a92\u4f53\u548c\u7f51\u7edc\u662f\u5982\u4f55\u6539\u53d8\u7528\u6237\u884c\u4e3a\u7684\u3002\u5b83\u5c55\u793a\u4e86\u6574\u4e2a\u7ec4\u7ec7\u9700\u8981\u6ee1\u8db3\u7684\u9700\u6c42\u3002\u5b83\u9f13\u52b1\u4eba\u4eec\u8de8\u673a\u6784\u5730\u8003\u8651\u7528\u6237\u7684\u611f\u53d7\u3001\u95ee\u9898\u548c\u9700\u6c42\u3002\u5bf9\u4e8e\u6570\u5b57\u4ea7\u54c1\u670d\u52a1\u800c\u8a00\uff0c\u8fd9\u662f\u5c24\u4e3a\u91cd\u8981\u7684\u3002<\/p>\n","protected":false},"author":1,"featured_media":41301,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1005,47,49],"tags":[2404,2672,2605,696],"_links":{"self":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/41293"}],"collection":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=41293"}],"version-history":[{"count":6,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/41293\/revisions"}],"predecessor-version":[{"id":41413,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/41293\/revisions\/41413"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/media\/41301"}],"wp:attachment":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=41293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=41293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=41293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}