{"id":54144,"date":"2017-06-05T06:00:49","date_gmt":"2017-06-04T22:00:49","guid":{"rendered":"http:\/\/uxren.cn\/?p=54144"},"modified":"2017-12-23T14:04:01","modified_gmt":"2017-12-23T06:04:01","slug":"%e5%86%8d%e8%b0%88google%e7%9a%84heart%e6%a1%86%e6%9e%b6%ef%bc%88%e4%ba%a7%e5%93%81%e4%bd%93%e9%aa%8c%e8%af%84%e4%bb%b7%e6%8c%87%e6%a0%87%e6%a8%a1%e5%9e%8b%ef%bc%89","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=54144","title":{"rendered":"\u518d\u8c08Google\u7684HEART\u6846\u67b6\uff08\u4ea7\u54c1\u4f53\u9a8c\u8bc4\u4ef7\u6307\u6807\u6a21\u578b\uff09"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-54165\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-00.png\" alt=\"\" width=\"720\" height=\"333\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-00.png 720w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-00-300x139.png 300w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/p>\n<p>\u4f5c\u8005\uff1aTyMagnin ; \u8bd1\u8005\uff1a \u71d5\u96ef @ \u6caa\u6c5fUED<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u4f60\u77e5\u9053HEART 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#3366ff;\">Adoption\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\uff08\u63a5\u53d7\u5ea6\uff09<\/span><\/h5>\n<\/li>\n<li>\n<h5><span style=\"color: #3366ff;\">Retention\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\uff08\u7559\u5b58\u7387\uff09<\/span><\/h5>\n<\/li>\n<li>\n<h5><span style=\"color: #3366ff;\">Task Success\uff08\u4efb\u52a1\u5b8c\u6210\u7387\uff09<\/span><\/h5>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u8fd9\u4e2a\u6846\u67b6\u6700\u5438\u5f15\u6211\u7684\u70b9\u5728\u4e8e\uff0c\u5b83\u628a\u7528\u6237\u4f53\u9a8c\u7684\u539f\u5219\u548c\u6536\u76ca\u9a71\u52a8\u7684\u6307\u6807\u5173\u8054\u5728\u4e86\u4e00\u8d77 (\u6211\u4e4b\u524d\u4e00\u76f4\u5728\u7ea0\u7ed3\u5982\u4f55\u6784\u5efa\u8fd9\u79cd\u5173\u8054)\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">HEART 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#3366ff;\">HEART\u6846\u67b6\u662f\u600e\u4e48\u8861\u91cf\u7684\uff1f<\/span><\/h4>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-54152\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-01.jpg\" alt=\"\" width=\"871\" height=\"294\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-01.jpg 871w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-01-300x101.jpg 300w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-01-768x259.jpg 768w\" sizes=\"(max-width: 871px) 100vw, 871px\" 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srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-02.png 531w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-02-300x174.png 300w\" sizes=\"(max-width: 531px) 100vw, 531px\" \/><\/p>\n<p>Google\u628aNPS\u95ee\u5377\u5d4c\u5728\u9875\u9762\u5e95\u90e8\uff0c\u8fd9\u6837\u80fd\u628a\u95ee\u9898\u53cd\u9988\u4e0e\u76f8\u5e94\u7684\u4ea7\u54c1\u573a\u666f\u8054\u7cfb\u8d77\u6765\u3002\u6bd4\u8d77\u901a\u8fc7\u90ae\u4ef6\u5f62\u5f0f\uff0c\u8fd9\u79cd\u5d4c\u5728\u4ea7\u54c1\u4e2d\u7684\u8c03\u67e5\u80fd\u5f97\u5230\u66f4\u51c6\u786e\u3001\u66f4\u52a0\u6df1\u601d\u719f\u8651\u7684\u53cd\u9988\u3002<\/p>\n<p>\u6709\u4e86\u8fd9\u4e9b\u6570\u636e\uff0cGoogle\u80fd\u591f\u66f4\u597d\u7684\u4e86\u89e3\u8fed\u4ee3\u5bf9\u7528\u6237\u6109\u60a6\u5ea6\u7684\u5f71\u54cd\uff0c\u540c\u65f6\u4e5f\u5e0c\u671b\u770b\u5230\u8d8a\u6765\u8d8a\u591a\u4ea7\u54c1\u7684\u63a8\u5e7f\u8005\u3002\u53cd\u4e4b\uff0c Google\u4f1a\u53ef\u80fd\u5173\u505c\u6574\u4e2a\u4ea7\u54c1\uff0c \u6bd4\u5982Google Reader\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u4e8c\u3001Google\u5982\u4f55\u63d0\u5347\u7528\u6237\u53c2\u4e0e\u5ea6<\/span><\/h4>\n<p>Google\u5728\u4ed6\u4eec\u539f\u672c\u7684\u7528\u6237\u8c03\u7814\u62a5\u544a\u4e2d\u5b9a\u4e49\u4e86\u7528\u6237\u53c2\u4e0e\u5ea6\u2014\u2014\u201c\u7528\u6237\u4e13\u6ce8\u5230\u4e00\u4e2a\u4ea7\u54c1\u4e2d\u7684\u7a0b\u5ea6\u201d\u3002\u800c\u6211\u6bd4\u8f83\u503e\u5411\u4e8e\u628a\u53c2\u4e0e\u5ea6\u4f5c\u4e3a\u4e60\u60ef\u6216\u8005\u60ef\u6027\u7528\u6cd5\u7684\u8861\u91cf\u3002\u53c2\u4e0e\u5ea6\u662f\u53d1\u751f\u5728\u7528\u6237\u63a5\u53d7\u4ea7\u54c1\u4e4b\u540e\u7684\u2014\u2014\u522b\u5fd8\u4e86\uff0c\u63a5\u53d7\u5ea6\uff08adoption\uff09\u662fHEART\u4e2d\u7684A\u3002<\/p>\n<p>\u5728\u8fd9\u5bb9\u6613\u5206\u5fc3\u7684\u4e16\u754c\u4e2d\uff0c\u5f88\u96be\u53bb\u57f9\u517b\u548c\u589e\u5f3a\u7528\u6237\u4f7f\u7528\u4e00\u4e2a\u4ea7\u54c1\u7684\u4e60\u60ef\u3002\u4e0d\u8fc7\uff0cGoogle\u5374\u5f88\u64c5\u957f\u57f9\u517b\u4e60\u60ef\u3002\u60f3\u8981\u8bc1\u660e\u8fd9\u4e00\u70b9\uff0c\u53ea\u9700\u8981\u60f3\u60f3\u4f60\u5e73\u5e38\u4f1a\u7528\u5230\u591a\u5c11Google\u4ea7\u54c1\uff08\u8bd1\u8005\uff1a\u4ec5\u9488\u5bf9\u5916\u56fd\u7528\u6237\uff09\u3002\u6211\u6bcf\u5929\u90fd\u4f1a\u5728Google\u6d4f\u89c8\u5668\u4e2d\u591a\u6b21\u6253\u5f00Gmail\u3001Docs\uff08Google\u6587\u6863\uff09\u3001Drive\uff08Google\u7f51\u76d8\uff09\u3001Analytics\uff08Google\u5206\u6790\uff09\uff0c\u800c\u6211\u80af\u5b9a\uff0c\u6211\u4e0d\u662f\u4e00\u4e2a\u4eba\u3002<\/p>\n<p>\u8bf7\u770b\u4e00\u4e9bGoogle\u63d0\u9ad8\u7528\u6237\u53c2\u4e0e\u5ea6\u7684\u65b9\u6cd5\uff1a<\/p>\n<h5><span style=\"color: #3366ff;\">1\u3001\u8de8\u5e73\u53f0\u63a8\u8350\uff1a<\/span><\/h5>\n<p>Google\u5e38\u9f13\u52b1\u4f7f\u7528\u684c\u9762\u5e94\u7528\u7684\u7528\u6237\u53bb\u4e0b\u8f7d\u4f7f\u7528\u5bf9\u5e94\u7684\u79fb\u52a8\u7aef\u4ea7\u54c1\u3002\u5f53\u7528\u6237\u5728\u7b2c2\u53f0\u8bbe\u5907\u4e0a\u4e5f\u5f00\u59cb\u4f7f\u7528\u8fd9\u4e2a\u4ea7\u54c1\uff0c\u53ef\u4ee5\u63a8\u6d4b\u51fa\u7528\u6237\u7684\u53c2\u4e0e\u5ea6\u63d0\u9ad8\u4e86\u3002\u7f51\u9875\u7248Google\u65e5\u5386\u4f1a\u63a8\u9001\u4e0b\u56fe\u6240\u793a\u7684\u6a21\u6001\u901a\u77e5\uff0c\u7ed9\u8fd8\u6ca1\u4e0b\u8f7d\u79fb\u52a8\u5e94\u7528\u7684\u7528\u6237\uff1a<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-54154\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-03.png\" alt=\"\" width=\"835\" height=\"503\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-03.png 835w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-03-300x181.png 300w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-03-768x463.png 768w\" sizes=\"(max-width: 835px) 100vw, 835px\" 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loading=\"lazy\" class=\"alignnone size-full wp-image-54155\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-04.png\" alt=\"\" width=\"333\" height=\"584\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-04.png 333w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-04-171x300.png 171w\" sizes=\"(max-width: 333px) 100vw, 333px\" \/><\/p>\n<p>Google\u4f7f\u7528\u6ed1\u51fa\u5f0f\u6a21\u6001\u7a97\u53e3\u662f\u4e00\u79cd\u7b80\u5355\u7684\u3001\u4e0d\u90a3\u4e48\u5510\u7a81\u7684\u65b9\u6cd5\uff0c\u80fd\u591f\u5f15\u5bfc\u7528\u6237\u53bb\u4e0b\u8f7d\uff0c\u83b7\u5f97\u66f4\u597d\u7684\u4ea7\u54c1\u4f53\u9a8c\u3002<\/p>\n<p>&nbsp;<\/p>\n<h5><span style=\"color: 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srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-05.png 752w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-05-300x167.png 300w\" sizes=\"(max-width: 752px) 100vw, 752px\" \/><\/p>\n<p>\u8fd9\u4e2a\u6a21\u6001\u5f39\u7a97\u5411Gmail\u7528\u6237\u5c55\u793a\u4e86\u5982\u4f55\u7b80\u5355\u5730\u901a\u8fc7Drive\u5728\u90ae\u4ef6\u4e2d\u6dfb\u52a0\u6587\u4ef6\u3002\u8fd9\u4e2a\u4f18\u5316\u6539\u8fdb\u6beb\u65e0\u7591\u95ee\u80fd\u591f\u63d0\u9ad8\u7528\u6237\u5728Drive\u4e2d\u7684\u53c2\u4e0e\u5ea6\u3002<\/p>\n<p>Google\u81ea\u8eab\u63d0\u4f9b\u4e86\u90a3\u4e48\u591a\u7684\u4ea7\u54c1\uff0c\u4ea7\u54c1\u95f4\u7684\u63a8\u8350\u5f88\u5e38\u89c1\u3002\u6211\u8fd8\u80fd\u4e3e\u51fa\u66f4\u591a\u4f8b\u5b50\uff1aGmail\u4e2d\u63a8\u8350Calendar\uff08Google 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#3366ff;\">2\u3001\u65b0\u529f\u80fd\u7684\u53d1\u5e03<\/span><\/h5>\n<p>\u7c7b\u4f3c\u5730\uff0cGoogle\u4e5f\u6709\u63d0\u9ad8\u65b0\u529f\u80fd\u63a5\u53d7\u5ea6\u7684\u4f8b\u5b50\u3002Google\u4f7f\u7528\u4e0d\u540c\u7684\u5f39\u7a97\u53bb\u544a\u4e4b\u8001\u7528\u6237\u6709\u65b0\u529f\u80fd\uff0c\u6709\u65f6\u5019\u662f\u5c45\u4e2d\u7684\uff0c\u6709\u65f6\u5019\u662f\u4fa7\u6ed1\u5f0f\u7684\u3002\u4e0b\u56fe\u662fGoogle Calendar\u5982\u4f55\u544a\u77e5\u7528\u6237\u65b0\u201c\u63d0\u9192\u201d\u529f\u80fd\u3002<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-54158\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-07.png\" alt=\"\" width=\"735\" height=\"420\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-07.png 735w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/google-heart-model-analysis-07-300x171.png 300w\" sizes=\"(max-width: 735px) 100vw, 735px\" 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