{"id":5477,"date":"2015-01-09T09:56:26","date_gmt":"2015-01-09T01:56:26","guid":{"rendered":"http:\/\/13tech.com.cn\/?p=5477"},"modified":"2016-04-27T23:18:07","modified_gmt":"2016-04-27T15:18:07","slug":"%e4%bb%80%e4%b9%88%e6%98%af%e6%9c%8d%e5%8a%a1%e8%ae%be%e8%ae%a1%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=5477","title":{"rendered":"\u4ec0\u4e48\u662f\u670d\u52a1\u8bbe\u8ba1\uff1f"},"content":{"rendered":"<p><a href=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-00.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5486\" alt=\"service-design-intro-00\" src=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-00.jpg\" width=\"684\" height=\"360\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-00.jpg 684w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-00-300x157.jpg 300w\" sizes=\"(max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<p>\u8fd1\u51e0\u5e74\u6765\uff0c\u4f53\u9a8c\u8bbe\u8ba1\u754c\u6709\u4e00\u4e2a\u70ed\u95e8\u7684\u540d\u8bcd\uff0c\u53eb\u505a\u201c\u670d\u52a1\u8bbe\u8ba1\u201d\u3002\u5728\u7b2c\u4e00\u6b21\u63a5\u89e6\u8fd9\u4e2a\u540d\u8bcd\u7684\u65f6\u5019\uff0c\u6211\u6709\u70b9\u6478\u4e0d\u7740\u5934\u8111\uff1a<\/p>\n<ul>\n<li>\u5b83\u548c\u4f53\u9a8c\u8bbe\u8ba1\u6709\u4ec0\u4e48\u4e0d\u540c\uff1f<\/li>\n<li>\u5b83\u662f\u4e00\u79cd\u65b0\u7684\u8bbe\u8ba1\u65b9\u6cd5\uff0c\u6291\u6216\u53ea\u662f\u5bf9\u65e7\u8bbe\u8ba1\u65b9\u6cd5\u7684\u4e00\u79cd\u5305\u88c5\uff1f<\/li>\n<li>\u670d\u52a1\u4e8c\u5b57\u5230\u5e95\u6307\u7684\u662f\u4ec0\u4e48\uff1f<\/li>\n<\/ul>\n<p>\u62b1\u7740\u8fd9\u6837\u7684\u7591\u95ee\uff0c\u6211\u7ffb\u9605\u4e86\u5f88\u591a\u4e66\u7c4d\u3001\u6587\u7ae0\uff0c\u770b\u4e86\u4e0d\u5c11\u6f14\u8bb2\uff0c\u4f46\u975e\u4f46\u6ca1\u6709\u8ba9\u6211\u5bf9\u5b83\u66f4\u591a\u4e86\u89e3\uff0c\u53cd\u800c\u8ba9\u6211\u66f4\u7591\u60d1\u4e86\u3002\u4f3c\u4e4e\u6bcf\u4e2a\u4eba\u90fd\u5bf9\u670d\u52a1\u8bbe\u8ba1\u6709\u81ea\u5df1\u7684\u89e3\u8bfb\uff0c\u800c\u4e14\u5b83\u4f3c\u4e4e\u65e0\u6240\u4e0d\u5305\u3002<\/p>\n<p>\u540e\u6765\uff0c\u6211\u6709\u4e00\u6b21\u4f4f\u9152\u5e97\u7684\u65f6\u5019\u8d70\u697c\u68af\u4e0b\u697c\uff0c\u770b\u5230\u5750\u5728\u697c\u68af\u95f4\u4f11\u606f\u7684\u6e05\u6d01\u5e08\u5085\uff0c\u7a81\u7136\u660e\u767d\u4e86\u670d\u52a1\u8bbe\u8ba1\u7684\u610f\u4e49\u3002\u8fd9\u6b21\uff0c\u6211\u5c31\u8ddf\u5927\u5bb6\u8c08\u8c08\u4ec0\u4e48\u662f\u670d\u52a1\u8bbe\u8ba1\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>\u4ece\u4e00\u4e2a\u7528\u6237\u5230\u591a\u4e2a\u7528\u6237<\/strong><\/h4>\n<p>\u4f5c\u4e3a\u4f53\u9a8c\u8bbe\u8ba1\u5e08\uff0c\u6211\u4eec\u6700\u5173\u6ce8\u7684\u662f\u7528\u6237\u7684\u4f53\u9a8c\u3002\u5728\u6211\u4eec\u770b\u6765\uff0c\u7528\u6237\u8981\u4f7f\u7528\u4e00\u4e2a\u4ea7\u54c1\uff0c\u5fc5\u7136\u8981\u8fbe\u6210\u67d0\u79cd\u76ee\u6807\uff0c\u800c\u6211\u4eec\u5219\u9700\u8981\u5e2e\u52a9\u4ed6\u4eec\u4ee5\u6700\u5feb\u6216\u8005\u6700\u8212\u9002\u7684\u65b9\u5f0f\u6765\u8fbe\u6210\u76ee\u6807\u3002<\/p>\n<p><a href=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-01.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5478\" alt=\"service-design-intro-01\" src=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-01.png\" width=\"500\" height=\"310\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-01.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-01-300x186.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<address>\u56fe\uff1a\u53ea\u6709\u9488\u5bf9\u7279\u5b9a\u4eba\u7fa4\u7684\u8bbe\u8ba1\u624d\u662f\u4f53\u9a8c\u8bbe\u8ba1<\/address>\n<p>\u4e3a\u4e86\u8fbe\u5230\u826f\u597d\u7684\u4f53\u9a8c\uff0c\u6211\u4eec\u4e0d\u65ad\u5bf9\u7528\u6237\u7fa4\u4f53\u8fdb\u884c\u7ec6\u5316\uff0c\u6700\u540e\u5269\u4e0b\u4e86\u4e00\u4e2a\u7528\u6237\u3002\u6211\u4eec\u4e13\u95e8\u4e3a\u5979\u6765\u505a\u8bbe\u8ba1\uff0c\u5e0c\u671b\u7ed9\u5979\u6700\u4f73\u7684\u4f53\u9a8c\u3002\u95ee\u9898\u5728\u4e8e\uff0c\u5de5\u5177\u662f\u4e00\u4e2a\u4eba\u7528\u7684\uff0c\u4f46\u73b0\u5b9e\u751f\u6d3b\u4e2d\u7684\u670d\u52a1\u5e38\u5e38\u4e0d\u6b62\u4e00\u4e2a\u4eba\u53c2\u4e0e\u3002<\/p>\n<p>\u6bd4\u5982\u8bf4\uff0c\u201c\u6559\u5b66\u201d\u8fd9\u4e2a\u670d\u52a1\u5c31\u81f3\u5c11\u5305\u62ec\u4e86\u201c\u8001\u5e08\u201d\u548c\u201c\u5b66\u751f\u201d\u8fd9\u6837\u4e24\u79cd\u4eba\u53c2\u4e0e\u3002\u5bf9\u4e8e\u4e00\u4e2a\u670d\u52a1\u6765\u8bf4\uff0c\u4e8c\u8005\u90fd\u662f\u201c\u7528\u6237\u201d\uff0c\u800c\u4ed6\u4eec\u7684\u4f53\u9a8c\u4e5f\u90fd\u662f\u6211\u4eec\u5173\u5fc3\u7684\u5bf9\u8c61\u3002\u9664\u4e86\u6559\u5b66\u4e4b\u5916\uff0c\u901a\u5e38IT\u7cfb\u7edf\u90fd\u5b58\u5728\u7ba1\u7406\u5458\uff0c\u6bd4\u5982\u4ee5\u524d\u8bba\u575b\u7684\u7248\u4e3b\uff0c\u6216\u8005\u5185\u90e8\u7cfb\u7edf\u7684\u7f51\u7ba1\u7b49\u7b49\u3002\u4e92\u8054\u7f51\u4ea7\u54c1\u4e5f\u662f\u5982\u6b64\uff0c\u4f7f\u7528\u65b9\uff0c\u7ba1\u7406\u65b9\uff0c\u4e24\u79cd\u89d2\u8272\u3002<\/p>\n<p><a href=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-02.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5479\" alt=\"service-design-intro-02\" src=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-02.png\" width=\"500\" height=\"491\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-02.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-02-300x294.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<address>\u56fe\uff1a\u4e00\u9879\u670d\u52a1\u5f80\u5f80\u6709\u591a\u4e2a\u53c2\u4e0e\u65b9<\/address>\n<p>\u4e0d\u8fc7\uff0c\u867d\u7136\u89d2\u8272\u53d8\u591a\uff0c\u4f46\u7531\u4e8e\u4ed6\u4eec\u5c5e\u4e8e\u7ba1\u7406\u5173\u7cfb\uff0c\u76f8\u5bf9\u72ec\u7acb\uff0c\u6240\u4ee5\u4e8c\u8005\u7684\u4f53\u9a8c\u901a\u5e38\u4e0d\u4f1a\u6709\u592a\u591a\u4ea4\u96c6\u3002\u7ba1\u7406\u8005\u548c\u4f7f\u7528\u8005\u4e00\u822c\u4f1a\u4f7f\u7528\u5404\u81ea\u7684\u754c\u9762\uff0c\u4e5f\u53ef\u4ee5\u6709\u9488\u5bf9\u6027\u5730\u5730\u8fdb\u884c\u8bbe\u8ba1\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>\u652f\u6491\u670d\u52a1\u7684\u5176\u4ed6\u89d2\u8272<\/strong><\/h4>\n<p>\u73b0\u5b9e\u751f\u6d3b\u4e2d\uff0c\u8981\u5b9e\u73b0\u4e00\u9879\u670d\u52a1\uff0c\u53c2\u4e0e\u7684\u89d2\u8272\u8fdc\u8fdc\u4e0d\u6b62\u4e24\u4e2a\uff0c\u800c\u4e14\u76f8\u4e92\u4e4b\u95f4\u5e38\u5e38\u4f1a\u9020\u6210\u5f71\u54cd\uff0c\u4e0d\u50cf\u7406\u60f3\u4e2d\u5206\u5272\u5f97\u90a3\u4e48\u6e05\u695a\u3002<\/p>\n<p>\u6bd4\u5982\u4e00\u4e2a\u7f51\u4e0a\u5546\u57ce\u3002\u4ece\u6211\u4eec\u6253\u5f00\u4e00\u4e2a\u7f51\u7ad9\uff0c\u627e\u5230\u4e00\u4e2a\u5546\u54c1\uff0c\u4e0b\u5355\uff0c\u652f\u4ed8\uff0c\u6700\u540e\u5feb\u9012\u4e0a\u95e8\u6536\u5230\u8d27\u7269\uff0c\u5176\u5b9e\u4e2d\u95f4\u8981\u7ecf\u5386\u5f88\u591a\u6b65\u9aa4\uff0c\u800c\u4e14\u6709\u5f88\u591a\u4eba\u53c2\u4e0e\uff1a<\/p>\n<ul>\n<li>\u4e0b\u5355\u4e4b\u540e\uff0c\u6211\u4eec\u9700\u8981\u652f\u4ed8\uff0c\u8fd9\u91cc\u9762\u5c31\u6d89\u53ca\u5230\u548c\u94f6\u884c\u548c\u652f\u4ed8\u673a\u6784\u7684\u5bf9\u63a5<\/li>\n<li>\u652f\u4ed8\u7684\u94b1\u8981\u8fdb\u5165\u8d22\u52a1\u7684\u7cfb\u7edf\uff0c\u8d22\u52a1\u9700\u8981\u8bb0\u8d26\uff0c\u5e76\u901a\u77e5\u4ed3\u5e93\u5907\u8d27\u548c\u53d1\u8d27<\/li>\n<li>\u4ed3\u5e93\u4eba\u5458\u6536\u5230\u8d27\u7269\u4e4b\u540e\uff0c\u9700\u8981\u627e\u5230\u8d27\u7269\uff0c\u6253\u5305\uff0c\u6253\u5370\u5355\u636e\uff0c\u51c6\u5907\u53d1\u8d27\uff0c\u5e76\u66f4\u65b0\u5e93\u5b58<\/li>\n<li>\u7269\u6d41\u516c\u53f8\u4f1a\u6765\u53d6\u8d27\uff0c\u7559\u4e0b\u4e00\u4e2a\u5feb\u9012\u5355\u53f7\uff0c\u4ed3\u5e93\u4eba\u5458\u9700\u8981\u628a\u5feb\u9012\u5355\u53f7\u548c\u8ba2\u5355\u53f7\u5bf9\u5e94\uff0c\u5f55\u5165\u7cfb\u7edf<\/li>\n<li>\u8d27\u7269\u9001\u5230\u4e4b\u540e\uff0c\u5feb\u9012\u72b6\u6001\u66f4\u65b0\uff0c\u8ba2\u5355\u72b6\u6001\u968f\u4e4b\u66f4\u65b0<\/li>\n<\/ul>\n<p>\u8fd9\u8fd8\u4ec5\u4ec5\u662f\u6b63\u5e38\u60c5\u51b5\uff0c\u5982\u679c\u8981\u52a0\u4e0a\u9000\u8d27\u3001\u6362\u8d27\u7684\u6d41\u7a0b\uff0c\u6216\u8005\u52a0\u5165\u8d60\u54c1\u3001\u5957\u9910\u3001\u4fc3\u9500\u3001\u793c\u54c1\u5361\u7b49\u7b49\u6982\u5ff5\uff0c\u5219\u6574\u4e2a\u6d41\u7a0b\u4f1a\u66f4\u52a0\u590d\u6742\u3002\u5b83\u7684\u590d\u6742\u4e0d\u5728\u4e8e\u6b65\u9aa4\u7684\u591a\u5c11\uff0c\u800c\u5728\u4e8e\u9700\u8981\u591a\u6b21\u548c\u7b2c\u4e09\u65b9\u8fdb\u884c\u5408\u4f5c\uff0c\u7528\u6237\u7684\u884c\u4e3a\u4e5f\u4e0d\u53ef\u63a7\u3002\u6574\u4e2a\u6d41\u7a0b\u4e2d\u51fa\u73b0\u4efb\u4f55\u95ee\u9898\uff0c\u90fd\u4f1a\u5bf9\u7528\u6237\u2014\u2014\u90a3\u4e2a\u6211\u4eec\u79f0\u4e4b\u4e3a\u201c\u6700\u7ec8\u7528\u6237\u201d\uff08end user\uff09\u7684\u4eba\u9020\u6210\u9ebb\u70e6\uff0c\u5bfc\u81f4\u4f53\u9a8c\u53d8\u5dee\u3002<\/p>\n<p><a href=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-03.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5480\" alt=\"service-design-intro-03\" src=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-03.png\" width=\"500\" height=\"184\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-03.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-03-300x110.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<address>\u56fe\uff1a\u7528\u6237\u4f53\u9a8c\u662f\u670d\u52a1\u6700\u91cd\u8981\u7684\u90e8\u5206\uff0c\u4f46\u4e5f\u53ea\u662f\u5176\u4e2d\u4e00\u5c0f\u90e8\u5206\uff08\u7c89\u8272 = \u7528\u6237\u4f53\u9a8c\u76f8\u5173\uff1b\u6a59\u8272 = \u670d\u52a1\u8fd0\u8425\u76f8\u5173\uff09<\/address>\n<p>\u5982\u679c\u5355\u4ece\u4f53\u9a8c\u8bbe\u8ba1\u7684\u89d2\u5ea6\u6765\u770b\uff0c\u4e5f\u8bb8\u6211\u4eec\u7684\u76ee\u5149\u4f1a\u96c6\u4e2d\u5728\u5546\u57ce\u7684\u5546\u54c1\u5217\u8868\u3001\u5c55\u793a\u3001\u652f\u4ed8\u548c\u641c\u7d22\u7b49\u7b49\u9875\u9762\uff0c\u5927\u4e0d\u4e86\u518d\u52a0\u4e0a\u7ba1\u7406\u7aef\u7684\u8bbe\u8ba1\u3002\u8fd9\u6837\u7684\u8bbe\u8ba1\u4e5f\u8bb8\u770b\u4e0a\u53bb\u4f53\u9a8c\u5f88\u597d\uff0c\u4f46\u6709\u53ef\u80fd\u4f1a\u9020\u6210\u5176\u4ed6\u90e8\u5206\u7684\u9ebb\u70e6\uff0c\u6216\u8005\u9047\u5230\u5b9e\u65bd\u65b9\u9762\u7684\u95ee\u9898\uff0c\u53c8\u6216\u8005\u6839\u672c\u5c31\u65e0\u6cd5\u843d\u5b9e\u3002<\/p>\n<p>\u6240\u4ee5\uff0c\u6211\u4eec\u5fc5\u987b\u6ce8\u610f\u89d2\u8272\u548c\u9700\u6c42\u4e4b\u95f4\u7684\u642d\u914d\uff0c\u5e73\u8861\uff0c\u54ea\u4e9b\u5730\u65b9\u8be5\u6807\u51c6\u5316\uff0c\u54ea\u4e9b\u5730\u65b9\u4e0d\u80fd\u6807\u51c6\u5316\uff0c\u4f7f\u6574\u4e2a\u670d\u52a1\u80fd\u591f\u5b8c\u5584\u8d77\u6765\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>\u9886\u57df\u5185\u5916\u4e13\u5bb6\u7684\u914d\u5408<\/strong><\/h4>\n<p>\u4e5f\u8bb8\u770b\u5230\u8fd9\u91cc\uff0c\u4f60\u5df2\u7ecf\u77e5\u9053\u5f53\u65f6\u6211\u662f\u600e\u4e48\u201c\u987f\u609f\u201d\u7684\u4e86\u3002<\/p>\n<p>\u6211\u56e0\u4e3a\u5de5\u4f5c\u7684\u5173\u7cfb\u7ecf\u5e38\u90fd\u4f1a\u51fa\u5dee\uff0c\u6240\u4ee5\u4e5f\u5e38\u5e38\u4f1a\u4f4f\u9152\u5e97\u3002\u4f5c\u4e3a\u4e00\u540d\u4f4f\u5ba2\uff0c\u53c8\u662f\u505a\u4f53\u9a8c\u8bbe\u8ba1\u7684\uff0c\u6240\u4ee5\u6211\u4f1a\u5bf9\u9152\u5e97\u7684\u697c\u5c42\u3001\u623f\u95f4\u3001\u88c5\u4fee\u3001\u8bbe\u5907\u7b49\u7b49\u6bd4\u8f83\u654f\u611f\u3002\u4e0d\u8fc7\uff0c\u6211\u901a\u5e38\u53ea\u4f1a\u770b\u5230\u6700\u540e\u7684\u7ed3\u679c\uff0c\u4e5f\u5c31\u662f\u6211\u4eb2\u81ea\u4f1a\u63a5\u89e6\u548c\u4f7f\u7528\u7684\u90e8\u5206\u3002<\/p>\n<p>\u5728\u697c\u68af\u95f4\u770b\u5230\u4f11\u606f\u7684\u5e08\u5085\u4e4b\u540e\uff0c\u6211\u610f\u8bc6\u5230\uff1a\u6bcf\u5929\u623f\u95f4\u90fd\u4f1a\u6709\u5e08\u5085\u6765\u6253\u626b\uff0c\u4f46\u5b9e\u9645\u4e0a\u5e76\u4e0d\u662f\u6362\u4e2a\u5e8a\u5355\u548c\u6d17\u6f31\u7528\u54c1\u90a3\u4e48\u7b80\u5355\u3002<\/p>\n<p><a href=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-04.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5481\" alt=\"service-design-intro-04\" src=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-04.png\" width=\"500\" height=\"371\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-04.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-04-300x222.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<address>\u56fe\uff1a\u9152\u5e97\u623f\u95f4\u7684\u6e05\u6d01\u8fd9\u6837\u7b80\u5355\u7684\u4e8b\u60c5\u4e5f\u9700\u8981\u4e00\u4e2a\u670d\u52a1\u4f53\u7cfb\u7684\u652f\u6491<\/address>\n<p>\u6362\u4e0b\u6765\u7684\u6bdb\u5dfe\u548c\u5e8a\u5355\u5982\u679c\u8981\u6e05\u6d17\uff0c\u90a3\u4e48\u5c31\u5fc5\u7136\u6d89\u53ca\u5230\u4e00\u4e2a\u6d17\u8863\u623f\u3002\u8fd9\u4e2a\u6d17\u8863\u623f\u5982\u679c\u662f\u5185\u90e8\u7ecf\u8425\uff0c\u90a3\u4e48\u5c31\u8fd8\u4f1a\u6d89\u53ca\u5230\u5927\u578b\u6d17\u6da4\u8bbe\u5907\u3001\u64cd\u4f5c\u4eba\u5458\u3001\u6d17\u6da4\u5242\u3001\u6392\u6c61\u548c\u73af\u536b\u63aa\u65bd\u3001\u8bbe\u5907\u7ef4\u62a4\u4fdd\u517b\uff0c\u7b49\u7b49\u3002\u9664\u4e86\u6d17\u6da4\uff0c\u8fd8\u6709\u667e\u6652\uff0c\u8fd8\u6709\u50a8\u5b58\uff0c\u6d88\u6bd2\u7b49\u7b49\u4e00\u7cfb\u5217\u7684\u5de5\u4f5c\u9700\u8981\u505a\u3002\u5982\u679c\u662f\u548c\u5916\u90e8\u5408\u4f5c\uff0c\u53c8\u4f1a\u6d89\u53ca\u5230\u8fd0\u8f93\uff0c\u7b49\u5f85\u65f6\u95f4\uff0c\u8d28\u91cf\u4fdd\u969c\uff0c\u8d22\u52a1\u6765\u5f80\uff0c\u7b49\u7b49\u3002<\/p>\n<p>\u6700\u540e\u4e00\u6b65\uff0c\u624d\u662f\u7ed9\u623f\u95f4\u6362\u4e0a\u6e05\u6d01\u7684\u6bdb\u5dfe\u548c\u5e8a\u5355\u3002<\/p>\n<p>\u6d17\u6f31\u7528\u54c1\u4e5f\u662f\u5982\u6b64\u3002\u5411\u54ea\u5bb6\u4f9b\u5e94\u5546\u8ba2\u8d2d\uff0c\u5982\u4f55\u8fd0\u8f93\uff0c\u5982\u4f55\u786e\u4fdd\u8d28\u91cf\uff0c\u5982\u4f55\u50a8\u5b58\uff0c\u5e93\u5b58\u5982\u4f55\u6e05\u7b97\u2026\u2026\u6709\u4e86\u8fd9\u4e9b\uff0c\u624d\u6709\u6700\u540e\u5e08\u5085\u6765\u66f4\u6362\u7684\u90a3\u4e00\u6b65\u3002<\/p>\n<p>\u6240\u6709\u8fd9\u4e9b\u90fd\u662f\u6574\u4e2a\u9152\u5e97\u751f\u6001\u4f53\u7cfb\u4e2d\u7684\u8282\u70b9\u3002\u867d\u7136\u201c\u5ba2\u6237\u4f53\u9a8c\u201d\u7684\u91cd\u8981\u6027\u4e0d\u8a00\u800c\u55bb\uff0c\u4f46\u5b83\u5176\u5b9e\u53ea\u662f\u8fd9\u4e2a\u751f\u6001\u4f53\u7cfb\u4e2d\u7684\u4e00\u4e2a\u5c42\u9762\u3002\u8981\u8bbe\u8ba1\u8fd9\u6837\u4e00\u4e2a\u751f\u6001\u4f53\u7cfb\uff0c\u5c31\u5fc5\u987b\u5bf9\u6574\u4e2a\u751f\u6001\u4f53\u7cfb\u548c\u6d41\u7a0b\u6709\u6bd4\u8f83\u6df1\u5165\u7684\u4e86\u89e3\uff0c\u4e5f\u5c31\u662f\u6240\u8c13\u7684\u9886\u57df\u77e5\u8bc6\u3002<\/p>\n<p>\u9886\u57df\u77e5\u8bc6\u5305\u62ec\u4e86\u6709\u5f62\u548c\u65e0\u5f62\u7684\u7ecf\u9a8c\u3002\u6709\u5f62\u7684\u7ecf\u9a8c\uff0c\u6bd4\u5982\u5bf9\u6d41\u7a0b\u7684\u7406\u89e3\uff0c\u5bf9\u670d\u52a1\u4e2d\u5404\u65b9\u7684\u9700\u8981\u548c\u8bc9\u6c42\u7684\u7406\u89e3\uff0c\u5bf9\u884c\u4e1a\u6807\u51c6\u548c\u73b0\u72b6\u7684\u7406\u89e3\u7b49\u7b49\u3002\u8fd9\u4e9b\u77e5\u8bc6\u5bb9\u6613\u843d\u6210\u6587\u5b57\u548c\u4f20\u6388\uff0c\u4e5f\u76f8\u5bf9\u5bb9\u6613\u5b66\u5230\u3002\u8fd8\u6709\u5c31\u662f\u65e0\u5f62\u7684\u7ecf\u9a8c\uff0c\u6bd4\u5982\u5bf9\u5f02\u5e38\u72b6\u51b5\u7684\u5904\u7406\uff0c\u5bf9\u670d\u52a1\u4e2d\u5404\u65b9\u201c\u813e\u6027\u201d\u7684\u4e86\u89e3\u4ece\u800c\u80fd\u91c7\u53d6\u5408\u9002\u7684\u884c\u52a8\uff0c\u7b49\u7b49\u3002<\/p>\n<p>\u6211\u4eec\u53ef\u4ee5\u7528\u4e2a\u5f88\u7b80\u5355\u7684\u4f8b\u5b50\u6765\u7406\u89e3\u65e0\u5f62\u7684\u7ecf\u9a8c\u3002\u5728\u4f7f\u7528\u4e00\u6b3e\u624b\u673a\u4e4b\u540e\uff0c\u6211\u4eec\u5f80\u5f80\u4f1a\u53d1\u73b0\u5b83\u6709\u4e00\u4e9b\u5c0f\u95ee\u9898\uff0c\u6bd4\u5982\u70b9\u51fb\u4e86\u67d0\u4e2a\u56fe\u6807\u4e4b\u540e\uff0c\u4f1a\u6709\u4e00\u79d2\u949f\u5de6\u53f3\u7684\u9ed1\u5c4f\uff0c\u4f46\u7528\u4e45\u4e86\u4e4b\u540e\u5c31\u660e\u767d\u4e86\u5b83\u8fd9\u4e2a\u813e\u6027\u3002\u624b\u673a\u6709\u813e\u6027\uff0c\u540c\u7406\uff0c\u670d\u52a1\u7684\u53c2\u4e0e\u65b9\u4e5f\u6709\u813e\u6027\u3002\u5bf9\u8fd9\u4e9b\u7ec6\u8282\u7684\u4e86\u89e3\u7d2f\u79ef\u8d77\u6765\uff0c\u5c31\u5f62\u6210\u4e86\u6df1\u539a\u7684\u9690\u5f0f\u77e5\u8bc6\uff08tacit knowledge\uff09\uff0c\u96be\u4ee5\u8a00\u4f20\uff0c\u4f46\u662f\u9047\u5230\u4e4b\u540e\u5374\u80fd\u591f\u4ece\u5bb9\u5e94\u5bf9\u3002<\/p>\n<p>\u638c\u63e1\u5145\u5206\u9886\u57df\u77e5\u8bc6\u7684\u4eba\u6211\u4eec\u79f0\u4e4b\u4e3a\u9886\u57df\u4e13\u5bb6\u3002\u8981\u8bbe\u8ba1\u4e00\u4e2a\u670d\u52a1\uff0c\u6709\u4e00\u4e2a\u670d\u52a1\u6240\u5728\u9886\u57df\u7684\u4e13\u5bb6\u662f\u5f88\u6709\u5fc5\u8981\u7684\uff0c\u56e0\u4e3a\u9886\u57df\u4e13\u5bb6\u77e5\u9053\u8fd9\u4e2a\u9886\u57df\u7684\u57fa\u672c\u539f\u5219\u548c\u8fb9\u754c\uff0c\u53ef\u4ee5\u53ca\u65e9\u53d1\u73b0\u95ee\u9898\u3002\u5426\u5219\uff0c\u505a\u51fa\u6765\u7684\u8bbe\u8ba1\u5f88\u53ef\u80fd\u65e0\u6cd5\u843d\u5730\u6216\u8005\u96be\u4ee5\u5b9e\u73b0\u3002<\/p>\n<p><a href=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-05.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5482\" alt=\"service-design-intro-05\" src=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-05.png\" width=\"500\" height=\"339\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-05.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-05-300x203.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<address>\u56fe\uff1a\u4ed6\u53ef\u4e0d\u662f\u4e13\u4e1a\u505a\u97f3\u4e50\u64ad\u653e\u5668\u7684\uff0c\u6216\u8005\u624b\u673a\u7684\uff0c\u6216\u8005\u624b\u8868\u7684\uff0c\u6216\u8005\u2026\u2026<\/address>\n<p>\u4e0d\u8fc7\uff0c\u7531\u9886\u57df\u4e13\u5bb6\u6765\u7275\u5934\u505a\u8bbe\u8ba1\u4e5f\u4f1a\u6709\u5f88\u5927\u7684\u5c40\u9650\u6027\u3002\u9886\u57df\u4e13\u5bb6\u4e00\u822c\u5728\u4e00\u4e2a\u9886\u57df\u624e\u6839\uff0c\u8fd9\u5c31\u6709\u53ef\u80fd\u5bfc\u81f4\u601d\u7ef4\u7684\u56fa\u5316\u3002\u6211\u4eec\u53ef\u4ee5\u770b\u770b\u5404\u4e2a\u884c\u4e1a\u7684\u521b\u65b0\u8005\uff0c\u90a3\u4e9b\u4f53\u9a8c\u597d\u7684\u4ea7\u54c1\u5f80\u5f80\u662f\u201c\u5c40\u5916\u4eba\u201d\u63d0\u51fa\u3002\u6ca1\u6709\u4e86\u539f\u6765\u7684\u65e2\u6709\u89c2\u5ff5\u548c\u6761\u6761\u6846\u6846\uff0c\u5f80\u5f80\u80fd\u505a\u51fa\u597d\u7684\u8bbe\u8ba1\u3002\u82f9\u679c\u516c\u53f8\u505a\u97f3\u4e50\u64ad\u653e\u5668\uff0c\u8e0f\u5165\u4e86\u7d22\u5c3c Walkman \u7684\u9886\u57df\uff0c\u505a\u624b\u673a\uff0c\u53c8\u8e0f\u5165\u4e86\u8bfa\u57fa\u4e9a\u548c\u5fae\u8f6f\u7684\u5e02\u573a\uff0c\u4f46\u90fd\u201c\u6405\u5c40\u201d\u6210\u529f\uff0c\u5c31\u662f\u5f88\u597d\u7684\u4f8b\u5b50\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>\u603b\u7ed3<\/strong><\/h4>\n<p><a href=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-06.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5484\" alt=\"service-design-intro-06\" src=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-06.png\" width=\"500\" height=\"502\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-06.png 500w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-06-150x150.png 150w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-06-298x300.png 298w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-06-160x160.png 160w\" sizes=\"(max-width: 500px) 100vw, 500px\" 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href=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-07.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5485\" alt=\"service-design-intro-07\" src=\"http:\/\/13tech.com.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-07.jpg\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-07.jpg 400w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2015\/01\/service-design-intro-07-300x200.jpg 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><\/p>\n<address>\u56fe\uff1a1988 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href=\"http:\/\/neverdai.com\/post\/103724630846\/service-design\" target=\"_blank\">http:\/\/neverdai.com\/post\/103724630846\/service-design<\/a><\/address>\n<address>\u9876\u90e8\u56fe\u7247\u6765\u6e90\uff1a<a href=\"http:\/\/cdn1.liveworkstudio.com\/assets\/Introduction-to-Service-Design_03.jpg\" target=\"_blank\">http:\/\/cdn1.liveworkstudio.com<\/a><\/address>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u8fd1\u51e0\u5e74\u6765\uff0c\u4f53\u9a8c\u8bbe\u8ba1\u754c\u6709\u4e00\u4e2a\u70ed\u95e8\u7684\u540d\u8bcd\uff0c\u53eb&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":5486,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1005,47],"tags":[2605],"_links":{"self":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/5477"}],"collection":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5477"}],"version-history":[{"count":2,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/5477\/revisions"}],"predecessor-version":[{"id":5488,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/5477\/revisions\/5488"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/media\/5486"}],"wp:attachment":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5477"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5477"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}