{"id":54807,"date":"2017-06-29T10:00:39","date_gmt":"2017-06-29T02:00:39","guid":{"rendered":"http:\/\/uxren.cn\/?p=54807"},"modified":"2017-12-23T14:03:58","modified_gmt":"2017-12-23T06:03:58","slug":"%e5%a6%82%e4%bd%95%e4%bb%8e0%e5%88%b01%e8%ae%be%e8%ae%a1%e4%b8%80%e4%bb%bd%e8%ae%bf%e8%b0%88%e6%8f%90%e7%ba%b2%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=54807","title":{"rendered":"\u5982\u4f55\u4ece0\u52301\u8bbe\u8ba1\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2\uff1f"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-54810\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-00.jpg\" alt=\"\" width=\"800\" height=\"474\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-00.jpg 800w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-00-300x178.jpg 300w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-00-768x455.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>\u4f5c\u8005\uff1a\u88d8\u624d\u5b9d\uff08\u7528\u6237\u7814\u7a76\u5458\uff0c\u66fe\u5728ISAR\u3001\u7f51\u6613\u6e38\u620f\u3001\u521b\u7ef4\u62c5\u4efb\u7528\u6237\u7814\u7a76\u5de5\u4f5c\uff0c\u76ee\u524d\u4ece\u4e8b\u79fb\u52a8\u7269\u6d41\u884c\u4e1a\u3002\uff09<\/p>\n<p>&nbsp;<\/p>\n<p><em>\u6ce8\uff1a\u672c\u6587\u6240\u8c13\u7684\u8bbf\u8c08\u63d0\u7eb2\u662f\u6307\u7528\u6237\u7814\u7a76\u4e2d\u6700\u5e38\u89c1\u7684\u534a\u7ed3\u6784\u5f0f\u8bbf\u8c08\u63d0\u7eb2\u3002<\/em><\/p>\n<h4><span style=\"color: #3366ff;\">\u672c\u6587\u7684\u76ee\u5f55\uff1a<\/span><\/h4>\n<ol>\n<li>\n<h4><span style=\"color: #3366ff;\">why\uff1a\u4e3a\u4ec0\u4e48\u8981\u8bbe\u8ba1\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2\uff1f<\/span><\/h4>\n<\/li>\n<li>\n<h4><span style=\"color: #3366ff;\">what\uff1a\u4e00\u4efd\u5b8c\u6574\u8bbf\u8c08\u63d0\u7eb2\u5305\u542b\u54ea\u4e9b\u90e8\u5206\uff1f<\/span><\/h4>\n<\/li>\n<li>\n<h4><span style=\"color: #3366ff;\">how\uff1a\u5982\u4f55\u4ece0\u52301\u8bbe\u8ba1\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2\uff1f<\/span><\/h4>\n<\/li>\n<li>\n<h4><span style=\"color: #3366ff;\">\u5c0f\u8d34\u58eb<\/span><\/h4>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u4e00\u3001\u4e3a\u4ec0\u4e48\u8981\u5199\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2\uff1f<\/span><\/h4>\n<p>\u5f88\u591a\u7814\u7a76\u4eba\u5458\u5728\u505a\u8c03\u7814\u7684\u65f6\u5019\u7ecf\u5e38\u4f1a\u9047\u5230\u51e0\u4e2a\u95ee\u9898\uff0c\u5982\u804ahigh\u4e86\u8dd1\u9898\uff0c\u804a\u5fd8\u4e86\u5361\u5e26\uff0c\u6570\u636e\u6536\u96c6\u4e0a\u6765\u53d1\u73b0\u67d0\u4e00\u5757\u95ee\u9898\u6ca1\u6709\u804a\u5230\u7b49\uff0c\u8fd9\u4e9b\u95ee\u9898\u5f88\u5927\u7a0b\u5ea6\u662f\u56e0\u4e3a\u8bbf\u8c08\u524d\u7684\u51c6\u5907\u4e0d\u5230\u4f4d\u3002\u4eca\u5929\u5206\u4eab\u8bbf\u8c08\u524d\u4e00\u4e2a\u5f88\u91cd\u8981\u7684\u51c6\u5907\u5de5\u4f5c\uff1a\u8bbe\u8ba1\u4e00\u4efd\u5b8c\u6574\u7684\u8bbf\u8c08\u63d0\u7eb2\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u4e8c\u3001\u4e00\u4efd\u5b8c\u6574\u7684\u8bbf\u8c08\u63d0\u7eb2\u5305\u542b\u54ea\u4e9b\u5185\u5bb9\uff1f<\/span><\/h4>\n<p>\u4e00\u4efd\u5b8c\u6574\u7684\u8bbf\u8c08\u63d0\u7eb2\u4e00\u822c\u5305\u542b\u4e24\u4e2a\u90e8\u5206\uff1a\u4e00\u822c\u6027\u95ee\u9898\u548c\u6df1\u5165\u95ee\u9898\u3002<\/p>\n<p>\u4e00\u822c\u6027\u95ee\u9898\u5c31\u662f\u5305\u542b\uff1a\u4eba\u53e3\u5b66\u5185\u5bb9\uff0c\u7528\u6237\u5bf9\u4ea7\u54c1\u76f8\u5173\u7684\u6574\u4f53\u4f7f\u7528\u4e60\u60ef\uff0c\u5bf9\u4ea7\u54c1\u4e00\u822c\u7684\u89c2\u70b9\u3001\u6001\u5ea6\u3002<\/p>\n<p>\u6df1\u5165\u6027\u95ee\u9898\u5c31\u662f\u6211\u4eec\u6bcf\u6b21\u8c03\u7814\u9700\u6c42\u89e3\u51b3\u7684\u95ee\u9898\u3002\u5982\u4e3a\u4ec0\u4e48\u8f6c\u5316\u7387\u8fd9\u4e48\u4f4e\uff1f\u4e3a\u4ec0\u4e48\u54cd\u5e94\u7387\u8fd9\u4e48\u4f4e\uff1f<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u4e09\u3001\u5982\u4f55\u4ece0\u52301\u8bbe\u8ba1\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2<\/span><\/h4>\n<p>\u6211\u628a\u4ece0\u52301\u8bbe\u8ba1\u51fa\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2\u7684\u8fc7\u7a0b\u5206\u4e3a5\u4e2a\u6b65\u9aa4\uff1a\u6536\u96c6\u3001\u6392\u5e8f\u3001\u5206\u89e3\u3001\u95ee\u9898\u3001\u7f16\u5199\u3002<\/p>\n<p>\u8fd9\u90e8\u5206\u7684\u8bb2\u89e3\u4f1a\u7ed3\u5408\u4e00\u4e2a\u6211\u6700\u8fd1\u505a\u7684\u771f\u5b9e\u9879\u76ee\u2014\u2014\u8d27\u6e90\u54cd\u5e94\u9879\u76ee\uff0c\u5176\u4e2d\u654f\u611f\u95ee\u9898\u9690\u53bb\u3002<\/p>\n<h5><span style=\"color: #3366ff;\">3.1 \u00a0\u6536\u96c6<\/span><\/h5>\n<p>\u4f5c\u4e3a\u4e00\u540d\u7528\u6237\u7814\u7a76\u4eba\u5458\uff0c\u6211\u4eec\u7684\u9700\u6c42\u65b9\u6709\u5f88\u591a\uff1a\u4ea7\u54c1\u6c6a\u3001\u8bbe\u8ba1\u72ee\u3001\u8fd0\u8425\u72d0\uff0c\u5f53\u7136\u522b\u5fd8\u4e86\u8fd8\u6709\u5404\u79cd\u5927boss\u3002\u4ed6\u4eec\u90fd\u4f1a\u6839\u636e\u4ed6\u4eec\u81ea\u5df1\u7684\u7acb\u573a\u548c\u5de5\u4f5c\uff0c\u63d0\u51fa\u5404\u79cd\u5404\u6837\u7684\u9700\u6c42\u3002<\/p>\n<p>\u5982\u4f55\u6536\u96c6\uff1f<\/p>\n<p>\u4e0d\u505c\u7684\u6c9f\u901a\u6c9f\u901a\u518d\u6c9f\u901a\u3002\u8fd9\u4e2a\u8fc7\u7a0b\u4e3b\u8981\u641e\u5b9a\u9700\u6c42\u7684\u524d\u56e0\u540e\u679c\uff0c\u4e3b\u8981\u662f\u4e09\u4e2a\u95ee\u9898\uff1a\u60f3\u89e3\u51b3\u4ec0\u4e48\u95ee\u9898\uff1f\u9700\u6c42\u65b9\u6709\u4ec0\u4e48\u5047\u8bbe\uff1f\u5982\u679c\u5047\u8bbe\u8bc1\u5b9e\uff0f\u8bc1\u4f2a\u53ef\u80fd\u4f1a\u4ece\u54ea\u4e9b\u65b9\u9762\u89e3\u51b3\u95ee\u9898\uff1f<\/p>\n<p>\u4e3e\u4f8b\uff1a\u672c\u6b21\u8c03\u7814\u7684\u9879\u76ee\u662f\u7531\u4ea7\u54c1\u548c\u8fd0\u8425\u7684\u540c\u4e8b\u8054\u5408\u53d1\u8d77\u3002\u4ed6\u4eec\u4ece\u6bcf\u5929\u7684\u6570\u636e\u4e2d\u53d1\u73b0\uff0c\u5730\u533a\u4e4b\u95f4\u7684\u8d27\u6e90\u54cd\u5e94\u7387\u6709\u8f83\u5927\u5dee\u5f02\uff0c\u5e0c\u671b\u901a\u8fc7\u8c03\u7814\u627e\u51fa\u539f\u56e0\u3002\u5982\u679c\u627e\u51fa\u76f8\u5173\u7684\u539f\u56e0\uff0c\u53ef\u80fd\u4f1a\u4ece\u4ea7\u54c1\u548c\u8fd0\u8425\u4e24\u4e2a\u65b9\u9762\u89e3\u51b3\u76f8\u5173\u7684\u95ee\u9898\u3002\u4e24\u8fb9\u7684\u540c\u4e8b\u4e5f\u4f1a\u6709\u81ea\u5df1\u7684\u4e00\u4e9b\u5047\u8bbe\uff0c\u628a\u8fd9\u4e9b\u5047\u8bbe\u8bb0\u4e0b\u6765\uff0c\u90e8\u5206\u5047\u8bbe\u53ef\u4ee5\u4f5c\u4e3a\u672c\u6b21\u8c03\u7814\u7684\u5047\u8bbe\u3002<\/p>\n<h5><span style=\"color: #3366ff;\">3.2 \u6392\u5e8f<\/span><\/h5>\n<p>\u4e00\u6b21\u8c03\u7814\u7684\u9700\u6c42\u7ecf\u5e38\u51fa\u73b0\u662f\uff1a\u591a\u65b9\u63d0\u51fa\u9700\u6c42\uff0c\u4e00\u65b9\u63d0\u51fa\u591a\u4e2a\u9700\u6c42\uff0c\u4e00\u4e2a\u4eba\u63d0\u51fa\u591a\u4e2a\u9700\u6c42\u3002\u5bf9\u4e8e\u4e00\u6b21\u8c03\u7814\u6765\u8bf4\uff0c\u76ee\u6807\u8d8a\u660e\u786e\uff0c\u8c03\u7814\u7ed3\u679c\u8d8a\u597d\u3002\u8fd9\u4e2a\u65f6\u5019\u5c31\u9700\u8981\u5bf9\u6536\u96c6\u800c\u6765\u7684\u9700\u6c42\u8fdb\u884c\u4e00\u6b21\u4f18\u5148\u7ea7\u6392\u5e8f\u3002<\/p>\n<p>\u5982\u4f55\u6392\u5e8f\uff1f<\/p>\n<p>\u53c2\u8003\u6bd4\u8f83\u591a\u6392\u5e8f\u7684\u65b9\u5f0f\uff1a\u91cd\u8981\u7a0b\u5ea6\uff0a\u4e25\u91cd\u7a0b\u5ea6\u3002\u91cd\u8981\u7a0b\u5ea6\u5373\u6b64\u9700\u6c42\u5bf9\u4e8e\u5b9e\u73b0\u4ea7\u54c1\u76ee\u6807\u7684\u91cd\u8981\u6027\uff0c\u4e25\u91cd\u7a0b\u5ea6\u5373\u8868\u793a\u6b64\u95ee\u9898\u5bf9\u7528\u6237\u4f7f\u7528\u8f6f\u4ef6\u5b8c\u6210\u4efb\u52a1\u9020\u6210\u53ef\u80fd\u7684\u4e25\u91cd\u6027\u3002<\/p>\n<p>\u4e3e\u4f8b\uff1a\u8d27\u6e90\u54cd\u5e94\u4f4e\u9879\u76ee\u867d\u7136\u6709\u597d\u591a\u5c0f\u4f19\u4f34\u4e00\u8d77\u53d1\u8d77\uff0c\u4f46\u662f\u6838\u5fc3\u975e\u5e38\u660e\u786e\uff1a\u5730\u533a\u8d27\u6e90\u54cd\u5e94\u6709\u5dee\u5f02\uff0c\u6240\u4ee5\u5c31\u4e0d\u6d89\u53ca\u5230\u6392\u5e8f\u7684\u95ee\u9898\u3002<\/p>\n<h5><span style=\"color: #3366ff;\">3.3 \u5206\u89e3<\/span><\/h5>\n<p>\u9700\u6c42\u65b9\u7ed9\u7684\u9700\u6c42\u901a\u5e38\u662f\u6bd4\u8f83\u7a84\u7684\u95ee\u9898\uff0c\u4e00\u822c\u8868\u73b0\u4e3a\u67d0\u79cd\u73b0\u8c61\uff0c\u6bd4\u5982\u6d41\u5931\u7387\u9ad8\uff0c\u7528\u6237\u4f7f\u7528\u67d0\u529f\u80fd\u5c11\uff0c\u8d27\u6e90\u54cd\u5e94\u7387\u4f4e\uff0c\u5e0c\u671b\u4eba\u4eec\u591a\u4f7f\u7528\u67d0\u529f\u80fd\uff0c\u4eba\u4eec\u4e3a\u4ec0\u4e48\u653e\u5f03\u8d2d\u4e70\u7b49\u7b49\uff0c\u8fd9\u5728\u67d0\u79cd\u7a0b\u5ea6\u4e0a\u53ea\u80fd\u7b97\u662f\u95ee\u9898\u7684\u5f15\u53d1\uff0c\u5904\u4e8e\u9700\u6c42\u7684\u521d\u59cb\u9636\u6bb5\u3002\u7814\u7a76\u4eba\u5458\u9700\u8981\u5bf9\u8fd9\u4e2a\u6bd4\u8f83\u7a84\u7684\u95ee\u9898\u8fdb\u884c\u4e00\u4e2a\u5206\u89e3\uff0c\u901a\u8fc7\u8f6c\u5316\u4e3a\u4e00\u822c\u6027\u95ee\u9898\uff0c\u4e00\u822c\u662f\u57fa\u4e8e\u76ee\u6807\u7684\u884c\u4e3a\u6a21\u578b\u548c\u8ba4\u77e5\u6a21\u578b\uff0c\u4ee5\u83b7\u5f97\u95ee\u9898\u7684\u6839\u672c\u539f\u56e0\u3002<\/p>\n<p>\u5982\u4f55\u5206\u89e3\uff1f<\/p>\n<p>\u5c06\u4e00\u4e9b\u73b0\u8c61\u7684\u521d\u7ea7\u9700\u6c42\u8f6c\u5316\u4e3a\u4e00\u822c\u6027\u7684\u95ee\u9898\u3002<\/p>\n<p>\u4e3e\u4f8b\uff1a\u8d27\u6e90\u54cd\u5e94\u9879\u76ee\u4e2d\uff0c\u54cd\u5e94\u7387\u6709\u5dee\u5f02\u7684\u8fd9\u4e2a\u95ee\u9898\u53ef\u4ee5\u8f6c\u5316\u4e3a\uff1a\u6709\u5dee\u5f02\u7684\u5730\u533a\u4e4b\u95f4\u6709\u4ec0\u4e48\u5dee\u5f02\uff1f\u6709\u5dee\u5f02\u7684\u53f8\u673a\u4e4b\u95f4\u6709\u4ec0\u4e48\u5dee\u5f02\uff1f\u4e0d\u54cd\u5e94\u7684\u7528\u6237\u7279\u5f81\u662f\u4ec0\u4e48\u6837\uff1f\u53f8\u673a\u4e3a\u4ec0\u4e48\u4e0d\u54cd\u5e94\u4e00\u6761\u8d27\u6e90\uff1f<\/p>\n<h5><span style=\"color: #3366ff;\">3.4 \u6269\u5c55<\/span><\/h5>\n<p>\u5206\u89e3\u540e\u7684\u9700\u6c42\u8fd8\u662f\u6bd4\u8f83\u62bd\u8c61\u7684\u4e00\u4e9b\u95ee\u9898\uff0c\u5982\u7528\u6237\u4e3a\u4ec0\u4e48\u8981\u6d41\u5931\u3002\u8be5\u7c7b\u7684\u95ee\u9898\u5728\u7814\u7a76\u7684\u8fc7\u7a0b\u4e2d\u662f\u6ca1\u529e\u6cd5\u76f4\u63a5\u56de\u7b54\u7684\uff0c\u5b83\u91cc\u9762\u8fd8\u9700\u8981\u56de\u7b54\u5f88\u591a\u76f8\u5173\u7684\u5185\u5bb9\u624d\u53ef\u4ee5\u6784\u5efa\u8d77\u6574\u4e2a\u95ee\u9898\u7684\u7b54\u6848\u3002\u6b64\u65f6\u9700\u8981\u5c06\u8be5\u7c7b\u62bd\u8c61\u7684\u95ee\u9898\u8fdb\u4e00\u6b65\u6269\u5145\uff0c\u5c06\u5b83\u8f6c\u5316\u4e3a\u80fd\u591f\u76f4\u63a5\u56de\u7b54\u7684\u4e00\u4e9b\u5177\u4f53\u95ee\u9898\u3002<\/p>\n<p>\u5982\u4f55\u6269\u5c55\uff1f\u4f7f\u7528\u57fa\u672c\u7684\u51e0\u4e2a\u6269\u5c55\u601d\u8def\uff1a<\/p>\n<ul>\n<li>1\uff09 5W2H?<br \/>\n5W2H\u662f\u6700\u57fa\u672c\u7684\u6269\u5c55\u601d\u8def\uff0c\u5185\u5bb9\u5206\u522b\u662fwhen\u3001where\u3001who\u3001why\u3001what\u3001how\u3001how much\u3002when\u548cwhere\u4e3b\u8981\u6269\u5c55\u7684\u662f\u4f7f\u7528\u573a\u666f\u3002who\u6269\u5c55\u7684\u662f\u53ef\u80fd\u8fdb\u884c\u4ea4\u4e92\u7684\u5229\u76ca\u76f8\u5173\u8005\u3002why\u6269\u5c55\u7684\u662f\u7684\u884c\u4e3a\u7684\u76ee\u7684\u3002what\u6269\u5c55\u7684\u662f\u5177\u4f53\u884c\u4e3a\u548c\u5177\u4f53\u7684\u4e8b\u9879\u3002how\u6269\u5c55\u7684\u662f\u8ba4\u77e5\u6a21\u578b\u548c\u884c\u4e3a\u6a21\u578b\u3002how much \u6269\u5c55\u7684\u662f\u9891\u7387\u3001\u91cd\u8981\u6027\uff0c\u8fd9\u662f\u4e3a\u4e86\u89e3\u51b3\u4f18\u5148\u7ea7\u7684\u95ee\u9898\u3002<br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-54811\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-01.jpg\" alt=\"\" width=\"848\" height=\"597\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-01.jpg 848w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-01-300x211.jpg 300w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-01-768x541.jpg 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/><br \/>\n\u4e3e\u4f8b\uff1a\u7528\u6237\u54cd\u5e94\u7684\u4f7f\u7528\u573a\u666f\u662f\u4ec0\u4e48\uff1f\u54cd\u5e94\u884c\u4e3a\u7684\u5229\u76ca\u76f8\u5173\u8005\u8fd8\u6709\u8c01\uff1f\u5f71\u54cd\u8005\u6709\u8c01\uff1f\u4e3a\u4ec0\u4e48\u6709\u4e9b\u8d27\u6e90\u8fdb\u884c\u54cd\u5e94\u6709\u4e9b\u8d27\u6e90\u4e0d\u8fdb\u884c\u54cd\u5e94\uff0c\u4e24\u8005\u6709\u4ec0\u4e48\u5dee\u5f02\uff1f\u901a\u5e38\u7684\u770b\u5230\u4e00\u4e2a\u597d\u7684\u8d27\u6e90\u4ee5\u540e\u5982\u4f55\u8054\u7cfb\u8d27\u4e3b\uff1f\u8fd9\u51e0\u79cd\u8054\u7cfb\u65b9\u5f0f\u7684\u9891\u7387\u5206\u522b\u662f\u600e\u6837\u7684\uff1f\u5bf9\u4e8e\u53f8\u673a\u6765\u8bf4\u54ea\u79cd\u65b9\u5f0f\u6bd4\u8f83\u91cd\u8981\uff1f<\/li>\n<li>2\uff09 goal\uff0fdo\uff0fthink\uff0ffeel<br \/>\n\u8fd9\u4e2a\u601d\u8def\u4e5f\u662f\u66f4\u52a0\u5b8f\u89c2\u7684\u601d\u8def\uff0c\u5373\u57fa\u4e8e\u76ee\u6807\u7684\u884c\u4e3a\u3001\u89c2\u70b9\u3001\u6001\u5ea6\u3002goal\u6269\u5c55\u7684\u662f\u4f7f\u7528\u7684\u76ee\u6807\u3002do\u6269\u5c55\u7684\u662f\u7528\u6237\u4e0e\u4ea7\u54c1\u8fdb\u884c\u4ea4\u4e92\u7684\u884c\u4e3a\u3002think\u6269\u5c55\u7684\u662f\u7528\u6237\u5bf9\u4ea7\u54c1\u7684\u89c2\u70b9\u3002feel\u6269\u5c55\u7684\u662f\u7528\u6237\u5bf9\u4ea7\u54c1\u7684\u60c5\u611f\u6001\u5ea6\u3002<br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-54812\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-02.jpg\" alt=\"\" width=\"757\" height=\"650\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-02.jpg 757w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-02-300x258.jpg 300w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><br \/>\n\u4e3e\u4f8b\uff1a\u53f8\u673a\u54cd\u5e94\u884c\u4e3a\u7684\u76ee\u7684\u662f\u4ec0\u4e48\uff1f\u5e0c\u671b\u8fbe\u5230\u4ec0\u4e48\u6837\u7684\u76ee\u7684\uff1f\u5e73\u5e38\u7684\u884c\u4e3a\u4e60\u60ef\u662f\u4ec0\u4e48\uff1f\u4e00\u822c\u662f\u5982\u4f55\u8054\u7cfb\u7684\uff1f\u80fd\u591f\u4e3e\u4e2a\u6700\u8fd1\u7684\u4f8b\u5b50\uff1f\u6216\u8005\u73b0\u573a\u6f14\u793a\u4e00\u4e0b?\u8054\u7cfb\u8fc7\u7a0b\u4e2d\u8ba4\u4e3a\u4ec0\u4e48\u56e0\u7d20\u6700\u91cd\u8981\u7684\uff1f\u4ec0\u4e48\u56e0\u7d20\u6700\u4e0d\u91cd\u8981\uff1f\u6709\u6ca1\u6709\u9047\u5230\u8fc7\u5370\u8c61\u6bd4\u8f83\u6df1\u523b\u7684\u4e8b\u60c5\uff1f\u5f53\u65f6\u7684\u60c5\u51b5\u662f\u600e\u6837\u7684\uff1f<\/li>\n<li>3\uff09 before\uff0fafter<br \/>\n\u8fd9\u4e2a\u601d\u8def\u501f\u9274\u4e8e\u4e00\u4e9b\u4ea7\u4e8e\u751f\u521b\u610f\u7684\u65b9\u6cd5\uff0c\u5373\u7814\u7a76\u7528\u6237\u5728\u505a\u67d0\u4e2a\u884c\u4e3a\u7684\u65f6\u5019\u524d\u540e\u7684\u4e00\u4e9b\u884c\u4e3a\u3002before\u6269\u5c55\u7684\u662f\u67d0\u4e2a\u884c\u4e3a\u524d\u7f6e\u6761\u4ef6\uff0c\u5373\u4e4b\u524d\u4f1a\u505a\u4ec0\u4e48\u884c\u4e3a\uff0c\u8fbe\u5230\u4ec0\u4e48\u6761\u4ef6\u624d\u80fd\u505a\u8be5\u884c\u4e3a\u3002after\u6269\u5c55\u7684\u662f\u67d0\u4e2a\u884c\u4e3a\u7684\u540e\u7eed\u884c\u4e3a\uff0c\u5373\u505a\u5b8c\u67d0\u4e2a\u52a8\u4f5c\u4e4b\u540e\u4f1a\u505a\u4ec0\u4e48\u4e8b\u60c5\uff0c\u4f1a\u505a\u4ec0\u4e48\u884c\u4e3a\uff0c\u6210\u529f\uff0f\u5931\u8d25\u540e\u4f1a\u505a\u4ec0\u4e48\u3002<br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-54813\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-03.jpg\" alt=\"\" width=\"758\" height=\"319\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-03.jpg 758w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-03-300x126.jpg 300w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><br \/>\n\u4e3e\u4f8b\uff1a\u505a\u51fa\u8054\u7cfb\u884c\u4e3a\u4e4b\u524d\u9700\u8981\u770b\u5230\u4ec0\u4e48\u4fe1\u606f\uff1f\u9700\u8981\u4ec0\u4e48\u6837\u6761\u4ef6\u5408\u9002\u624d\u4f1a\uff1f\u8fd9\u4e9b\u4fe1\u606f\u4e2d\u54ea\u4e9b\u4fe1\u606f\u6700\u91cd\u8981\uff1f\u6700\u5f00\u59cb\u770b\u4ec0\u4e48\u4fe1\u606f\uff1f\u770b\u4fe1\u606f\u7684\u987a\u5e8f\u662f\u5982\u4f55\u7684\uff1f\u8054\u7cfb\u4ee5\u540e\u4e00\u822c\u4f1a\u505a\u4ec0\u4e48\u4e8b\u60c5\uff1f\u5982\u679c\u8054\u7cfb\u4ee5\u540e\u53d1\u73b0\u4e0d\u5408\u9002\u4f1a\u505a\u4ec0\u4e48\uff1f\u5982\u679c\u5408\u9002\u7684\u8bdd\u4f1a\u505a\u4ec0\u4e48\uff1f\u80fd\u591f\u4e3e\u4e00\u4e2a\u4f8b\u5b50\u6216\u8005\u73b0\u573a\u64cd\u4f5c\u4e00\u4e0b\uff1f<\/li>\n<li>4\uff09 \u8ba4\u77e5\uff0d\u719f\u6089\uff0d\u8bd5\u7528\uff0d\u4f7f\u7528\uff0d\u5fe0\u8bda<br \/>\n\u8fd9\u4e2a\u601d\u8def\u662f\u7528\u6237\u884c\u4e3a\u7406\u8bba\u65b9\u9762\uff0c\u5373\u7528\u6237\u5bf9\u4ea7\u54c1\u9996\u5148\u9700\u8981\u6709\u4e00\u4e2a\u8ba4\u77e5\u3001\u719f\u6089\u7684\u8fc7\u7a0b\uff0c\u7136\u540e\u8fdb\u884c\u8bd5\u7528\uff0c\u8bd5\u7528\u4ee5\u540e\u51b3\u5b9a\u7ee7\u7eed\u4f7f\u7528\uff0c\u6700\u540e\u51b3\u5b9a\u662f\u6210\u4e3a\u6d41\u5931\u7528\u6237\u8fd8\u662f\u5fe0\u8bda\u7528\u6237\u3002<br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-54814\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-04.jpg\" alt=\"\" width=\"756\" height=\"201\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-04.jpg 756w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-04-300x80.jpg 300w\" sizes=\"(max-width: 756px) 100vw, 756px\" \/><br \/>\n\u4e3e\u4f8b\uff1a\u7528\u6237\u4ece\u4e0b\u8f7d\uff0d\u4f7f\u7528\uff0d\u7b5b\u9009\uff0d\u8054\u7cfb\uff0d\u6210\u4ea4\u7684\u6574\u4e2a\u6f0f\u6597\u7684\u4f7f\u7528\u884c\u4e3a\u73af\u8282\u4e2d\uff0c\u5206\u522b\u5982\u4f55\u5bfc\u81f4\u54cd\u5e94\u95ee\u9898\uff1f\u662f\u5426\u6709\u4e0b\u8f7d\u4e86\u5374\u6ca1\u6709\u9700\u6c42\uff1f\u4f7f\u7528\u4e86\u5374\u6ca1\u6709\u627e\u8d27\u9700\u6c42\uff1f\u7b5b\u9009\u8fc7\u7a0b\u6ca1\u6709\u770b\u5230\u81ea\u5df1\u60f3\u8981\u7684\u8d27\u6e90\uff1f\u5982\u4f55\u7b5b\u9009\u7684\uff1f\u54ea\u4e9b\u4fe1\u606f\u6bd4\u8f83\u91cd\u8981\uff1f\u7b5b\u9009\u8fc7\u7a0b\u4e2d\u770b\u5230\u54ea\u4e9b\u4fe1\u606f\u5c31\u53ef\u4ee5\u8fdb\u884c\u8054\u7cfb\u4e86\uff1f\u8054\u7cfb\u7684\u65b9\u5f0f\u6709\u54ea\u4e9b\uff1f\u5404\u79cd\u65b9\u5f0f\u5206\u522b\u662f\u5982\u4f55\u505a\u7684\uff1f\u8054\u7cfb\u7684\u65f6\u5019\u4f1a\u95ee\u4ec0\u4e48\u95ee\u9898\uff1f\u8054\u7cfb\u7684\u7ed3\u679c\u6709\u54ea\u51e0\u79cd\uff1f\u8fd9\u51e0\u79cd\u5206\u522b\u6709\u4ec0\u4e48\u5dee\u5f02\uff1f\u786e\u8ba4\u4e86\u54ea\u4e9b\u95ee\u9898\u5c31\u53ef\u4ee5\u6210\u4ea4\uff1f\u6210\u4ea4\u4e00\u822c\u4f1a\u505a\u4ec0\u4e48\u884c\u4e3a\uff1f<\/li>\n<li>5\uff09 AARRR\uff08Acquisition\u83b7\u53d6\u7528\u6237\uff0dActivation\u4fc3\u8fdb\u6d3b\u8dc3\uff0dRetention\u63d0\u9ad8\u7559\u5b58\uff0dRetention\u83b7\u53d6\u6536\u5165\uff0dRefer\u75c5\u6bd2\u4f20\u64ad\uff09<br \/>\n\u8fd9\u4e2a\u601d\u8def\u662f\u501f\u9274\u8fd0\u8425\u7684\u601d\u8def\uff0c\u7740\u773c\u4e8e\u4e00\u4e2a\u7528\u6237\u7684\u751f\u547d\u5468\u671f\uff0c\u4ece\u66f4\u5b8f\u89c2\u7684\u89d2\u5ea6\u89c2\u770b\u95ee\u9898\u3002\u83b7\u53d6\u7528\u6237\uff0c\u4fc3\u8fdb\u7528\u6237\u4f7f\u7528\u7684\u6d3b\u8dc3\u5ea6\uff0c\u63d0\u9ad8\u7528\u6237\u7684\u7c98\u6027\uff0c\u8f83\u5c11\u6d41\u5931\u7387\uff0c\u8ba9\u7528\u6237\u4ea7\u751f\u66f4\u591a\u7684\u4ed8\u8d39\u884c\u4e3a\uff0c\u6700\u540e\u8ba9\u7528\u6237\u4ea7\u54c1\u66f4\u591a\u81ea\u4f20\u64ad\u884c\u4e3a\u4ee5\u83b7\u53d6\u65b0\u7684\u7528\u6237\u3002<br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-54815\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-05.jpg\" alt=\"\" width=\"752\" height=\"500\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-05.jpg 752w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-05-300x199.jpg 300w\" sizes=\"(max-width: 752px) 100vw, 752px\" \/><br \/>\n\u4e3e\u4f8b\uff1a\u8fd9\u4e2a\u601d\u8def\u7684\u6269\u5c55\u548c\u7b2c\u56db\u4e2a\u6269\u5c55\u601d\u8def\u5f88\u50cf\uff0c\u90fd\u662f\u4ece\u7528\u6237\u4f7f\u7528\u884c\u4e3a\u4e0a\u8fdb\u884c\u6269\u5c55\uff0c\u53ef\u4ee5\u501f\u9274\u7b2c\u56db\u4e2a\u6269\u5c55\u601d\u8def\u3002<\/li>\n<li>6\uff09\u7279\u6b8a\uff0d\u4e00\u822c<br \/>\n\u8fd9\u4e2a\u601d\u8def\u5c31\u662f\u4ece\u66f4\u52a0\u4e00\u822c\u7684\u89c6\u89d2\u6765\u770b\u7814\u7a76\u7684\u95ee\u9898\u3002<br \/>\n<img loading=\"lazy\" class=\"alignnone size-full wp-image-54816\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-06.jpg\" alt=\"\" width=\"718\" height=\"582\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-06.jpg 718w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-06-300x243.jpg 300w\" sizes=\"(max-width: 718px) 100vw, 718px\" \/><br \/>\n\u4e3e\u4f8b\uff1a\u6bd4\u5982\u7814\u7a76\u6253\u4e13\u8f66\u8f6f\u4ef6\uff0c\u6211\u4eec\u5c31\u53ef\u4ee5\u6269\u5c55\u7814\u7a76\u7528\u6237\u6253\u8f66\u7684\u884c\u4e3a\uff0c\u6269\u5c55\u7814\u7a76\u7528\u6237\u7684\u51fa\u884c\u65b9\u5f0f\uff0c\u6269\u5c55\u7814\u7a76\u7528\u6237\u7684\u751f\u6d3b\u65b9\u5f0f\u3002<br \/>\n\u7ecf\u8fc7\u4e0a\u97625\u79cd\u6269\u5c55\u7684\u601d\u8def\uff0c\u6211\u4eec\u5c31\u53ef\u4ee5\u6269\u5c55\u51fa\u5f88\u591a\u5f88\u5177\u4f53\u7684\u95ee\u9898\u3002\u8ba4\u771f\u89c2\u770b\u7684\u5c0f\u4f19\u4f34\u53ef\u4ee5\u53d1\u73b0\u4e00\u4e2a\u6709\u8da3\u7684\u73b0\u8c61\uff1a\u90e8\u5206\u95ee\u9898\u662f\u91cd\u590d\u7684\u3002\u662f\u7684\uff0c\u56e0\u4e3a\u8fd9\u4e9b\u6a21\u578b\u5206\u522b\u662f\u4ece\u4e0d\u540c\u7684\u89d2\u5ea6\u53bb\u7814\u7a76\u7528\u6237\uff0c\u90e8\u5206\u6269\u5c55\u7684\u7ef4\u5ea6\u662f\u7c7b\u4f3c\u7684\u3002<br \/>\n\u4f7f\u7528\u5efa\u8bae\uff1a\u5728\u771f\u5b9e\u7684\u6269\u5c55\u7684\u8fc7\u7a0b\u4e2d\uff0c\u5efa\u8bae\u6309\u7167\u67d0\u4e00\u79cd\u6269\u5c55\u601d\u8def\u4e3a\u4e3b\uff0c\u5176\u4f59\u7684\u6269\u5c55\u601d\u8def\u4e3a\u8f85\u52a9\uff0c\u589e\u52a0\u66f4\u591a\u80fd\u591f\u4ea7\u751f\u66f4\u591a\u53ef\u4ee5\u6d1e\u89c1\u7684\u95ee\u9898\u3002<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h5><span style=\"color: #3366ff;\">3.5. \u7f16\u5199<\/span><\/h5>\n<p>\u7ec8\u4e8e\u5230\u7f16\u5199\u63d0\u7eb2\u7684\u65f6\u5019\u4e86\u3002\u6211\u5199\u63d0\u7eb2\u7684\u601d\u8def\u662f\uff1a\u4ece\u903b\u8f91\u4ece\u4e00\u822c\u5230\u6df1\u5165\uff0c\u5185\u5bb9\u4e2d\u6027\u65e0\u504f\u501a\uff0c\u5f62\u5f0f\u5206\u677f\u5757\u3002<\/p>\n<ol>\n<li>\u903b\u8f91\uff1a\u4ece\u4e00\u822c\u5230\u6df1\u5165<br \/>\n\u5982\u4e0a\u6587\u6240\u8bf4\uff0c\u8bbf\u8c08\u63d0\u7eb2\u4e00\u822c\u5206\u4e3a\u4e00\u822c\u6027\u95ee\u9898\u548c\u6df1\u5165\u7684\u95ee\u9898\u3002\u9075\u5faa\u4ece\u4ece\u6d45\u5165\u6df1\uff0c\u4ece\u96be\u5230\u6613\u7684\u8fc7\u7a0b\u3002<br \/>\n\u4e00\u822c\u6027\u95ee\u9898\u5305\u542b\uff1a\u4eba\u53e3\u5b66\u5185\u5bb9\uff0c\u7528\u6237\u5bf9\u4ea7\u54c1\u76f8\u5173\u7684\u6574\u4f53\u4f7f\u7528\u4e60\u60ef\uff0c\u5bf9\u4ea7\u54c1\u4e00\u822c\u7684\u89c2\u70b9\u3001\u6001\u5ea6\u3002\u4e00\u822c\u6027\u95ee\u9898\u3002<br \/>\n\u6df1\u5165\u7684\u95ee\u9898\u5c31\u662f\u901a\u8fc7\u6536\u96c6\u3001\u6392\u5e8f\u3001\u5206\u89e3\u3001\u6269\u5c55\u56db\u4e2a\u6b65\u9aa4\u5f97\u5230\u7684\u5185\u5bb9\uff0c\u5373\u4e3a\u672c\u6b21\u8c03\u7814\u7684\u6700\u76f4\u63a5\u7684\u95ee\u9898\u3002<\/li>\n<li>\u5185\u5bb9\uff1a\u4e2d\u6027\u65e0\u504f\u501a<br \/>\n\u5173\u6ce8\u7528\u6237\u4e2a\u4f53\u7684\u8fc7\u53bb\u884c\u4e3a\u3001\u76f4\u63a5\u4f53\u9a8c\u4ee5\u53ca\u5f53\u4ee3\u7684\u89c2\u70b9\u548c\u6001\u5ea6\uff0c\u907f\u514d\u4f7f\u7528\u5224\u65ad\u6027\u3001\u8bf1\u5bfc\u6027\u3001\u4e8c\u5143\u6027\u7684\u8bed\u8a00\uff0c\u4fdd\u6301\u95ee\u9898\u7684\u5f00\u653e\u5f0f\u3002<\/li>\n<li>\u5f62\u5f0f\uff1a\u5206\u677f\u5757<br \/>\n\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2\u53ef\u80fd\u4f1a\u6709\u5f88\u591a\u5185\u5bb9\uff0c\u6211\u4eec\u5c31\u53ef\u4ee5\u6839\u636e\u76f8\u5173\u7684\u5185\u5bb9\u8fdb\u884c\u677f\u5757\u5316\uff0c\u8fd9\u6837\u6574\u4e2a\u63d0\u7eb2\u5c31\u66f4\u52a0\u6e05\u6670\uff0c\u5177\u6709\u66f4\u597d\u7684\u63d0\u9192\u6027\u548c\u53ef\u8bfb\u6027\u3002<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u56db\u3001\u5c0f\u8d34\u58eb<\/span><\/h4>\n<h5><span style=\"color: #3366ff;\">4.1 \u5e73\u8861\u6df1\u5ea6\u548c\u5e7f\u5ea6<\/span><\/h5>\n<p>\u524d\u6bb5\u65f6\u95f4\u6709\u670b\u53cb\u5728\u540e\u53f0\u95ee\uff1a\u5982\u4f55\u6743\u8861\u8bbf\u8c08\u7684\u6df1\u5ea6\u548c\u5e7f\u5ea6\u7684\u95ee\u9898\u3002<\/p>\n<p>\u6211\u7684\u7406\u89e3\u662f\uff1a\u6839\u636e\u7814\u7a76\u76ee\u7684\u548c\u4ea7\u54c1\u9636\u6bb5\u6765\u5224\u65ad\u3002\u5982\u679c\u8c03\u7814\u76ee\u6807\u662f\u9700\u6c42\u7c7b\u7684\uff0c\u4ea7\u54c1\u9636\u6bb5\u662f\u65e9\u671f\uff0c\u66f4\u52a0\u5173\u6ce8\u5e7f\u5ea6\u65b9\u9762\uff1b\u5982\u679c\u8c03\u7814\u76ee\u6807\u662f\u89e3\u51b3\u7279\u5b9a\u95ee\u9898\u7c7b\u7684\uff0c\u4ea7\u54c1\u9636\u6bb5\u662f\u4e2d\u540e\u671f\uff0c\u66f4\u52a0\u5173\u6ce8\u6df1\u5ea6\u65b9\u9762\u3002<\/p>\n<h5><span style=\"color: #3366ff;\">4.2 \u7ecf\u5e38\u95ee\u4e00\u4e2a\u95ee\u9898\uff1a\u4ec0\u4e48\u662f\u6700\u91cd\u8981\u7684\uff1f\uff08\u6700\u91cd\u8981\u7684\u4e09\u4e2a\u95ee\u9898\u662f\u4ec0\u4e48\uff1f\uff09<\/span><\/h5>\n<p>\u6211\u66fe\u7ecf\u505a\u8fc7\u4e00\u4e2a\u6bd4\u8f83\u5931\u8d25\u7684\u8c03\u7814\uff0c\u56e0\u4e3a\u7814\u7a76\u7684\u5185\u5bb9\u592a\u591a\uff0c\u5728\u6709\u9650\u7684\u65f6\u95f4\u5185\u6bcf\u4e2a\u95ee\u9898\u90fd\u6ca1\u6709\u6df1\u5165\uff0c\u5bfc\u81f4\u7814\u7a76\u7ed3\u679c\u5c31\u6d6e\u5728\u8868\u9762\uff0c\u6ca1\u53d1\u6df1\u5165\u53bb\u53d1\u73b0\u4e00\u4e9b\u4e1c\u897f\u3002<\/p>\n<p>\u540e\u6765\u6211\u5b66\u4f1a\u4e00\u62db\uff0c\u6bcf\u6b21\u8c03\u7814\u7684\u65f6\u5019\u90fd\u4f1a\u81ea\u5df1\u4e00\u4e2a\u95ee\u9898\uff1a\u4ec0\u4e48\u662f\u6700\u91cd\u8981\u7684\uff1f\uff0f\u6700\u91cd\u8981\u7684\u4e09\u4e2a\u95ee\u9898\u662f\u4ec0\u4e48\uff1f\u5f3a\u5236\u7ed9\u81ea\u5df1\u7684\u7814\u7a76\u5185\u5bb9\u6392\u4f18\u5148\u7ea7\u3002\u8fd9\u6837\u7684\u8bdd\u5c31\u4f1a\u66f4\u52a0\u805a\u7126\u5230\u51e0\u4e2a\u6700\u91cd\u8981\u7684\u95ee\u9898\u3002<\/p>\n<h5><span style=\"color: #3366ff;\">4.3 \u7528\u6237\u5206\u7c7b<\/span><\/h5>\n<p>\u7528\u6237\u5206\u7c7b\u4e3b\u8981\u662f\u6d89\u53ca\u7814\u7a76\u7ed3\u679c\u7684\u4f18\u5148\u7ea7\u3002\u5047\u8bbe\u7814\u7a76\u7ed3\u679c\u51fa\u6765\u4ee5\u540e\uff0c\u5982\u4f55\u8fdb\u884c\u4f18\u5148\u7ea7\u6392\u5e8f\uff1f\u4e00\u4e2a\u5178\u578b\u7684\u505a\u6cd5\u662f\u6839\u636e\u5b9a\u6027\u7814\u7a76\u4e2d\u91cd\u51fa\u73b0\u7684\u91cd\u8981\u6027\uff0a\u4e25\u91cd\u6027\u8bc4\u4f30\uff0c\u83b7\u53d6\u4f18\u5148\u7ea7\u3002<\/p>\n<p>\u4f46\u662f\u4f1a\u6709\u4e00\u4e9b\u4eba\u8d28\u7591\uff1a\u5b9a\u6027\u7814\u7a76\u7684\u4e2d\u7684\u6837\u672c\u662f\u5982\u6b64\u5c11\uff0c\u4f60\u5982\u4f55\u6839\u636e\u8fd9\u4e48\u5c11\u7684\u6837\u672c\u63a8\u65ad\u603b\u4f53\u7684\u7528\u6237\uff1f<\/p>\n<p>\u6211\u7684\u505a\u6cd5\u662f\uff1a\u901a\u8fc7\u4e00\u822c\u6027\u95ee\u9898\u83b7\u53d6\u7528\u6237\u7684\u5927\u6982\u884c\u4e3a\u60c5\u51b5\uff0c\u5982\u4eba\u53e3\u7edf\u8ba1\u5b66\u60c5\u51b5\u3001\u7528\u6237\u4e0e\u4ea7\u54c1\u8fdb\u884c\u4ea4\u4e92\u7684\u6574\u4f53\u60c5\u51b5\uff0c\u901a\u8fc7\u5bfb\u627e\u5bf9\u672c\u6b21\u7814\u7a76\u6700\u672c\u8d28\u7684\u7279\u5f81\u56e0\u7d20\u5bf9\u7528\u6237\u8fdb\u884c\u5206\u7c7b\u3002\u7ed3\u5408\u7528\u6237\u5206\u7c7b\uff0c\u5bf9\u6bcf\u79cd\u7528\u6237\u8fdb\u884c\u884c\u4e3a\uff0f\u89c2\u70b9\uff0f\u6001\u5ea6\u5339\u914d\uff0c\u7136\u540e\u7ed3\u5408\u7528\u6237\u7684\u91cd\u8981\u6027\uff0a\u95ee\u9898\u91cd\u8981\u6027\uff0a\u4e25\u91cd\u6027\uff0c\u5c31\u53ef\u4ee5\u5f97\u51fa\u76f8\u5173\u7684\u4f18\u5148\u7ea7\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u7ed3\u675f\u8bed<\/span><\/h4>\n<p>\u8bbf\u8c08\u63d0\u7eb2\u4f5c\u4e3a\u8c03\u7814\u8bbe\u8ba1\u73af\u8282\u91cd\u8981\u4ea7\u51fa\u4e4b\u4e00\uff0c\u662f\u7528\u6237\u7814\u7a76\u4eba\u5458\u6c38\u8fdc\u907f\u4e0d\u5f00\u7684\u5751\u3002\u672c\u6587\u601d\u8def\u9075\u5faawhy\uff0dwhat\uff0dhow\u7684\u9ec4\u91d1\u5708\uff0c\u9996\u5148\u4e86\u89e3\u4e3a\u4ec0\u4e48\u8981\u5199\u8bbf\u8c08\u63d0\u7eb2\uff0c\u7136\u540e\u8bf4\u660e\u8bbf\u8c08\u63d0\u7eb2\u5305\u542b\u7684\u5185\u5bb9\uff0c\u6700\u540e\u5206\u4eab\u5982\u4f55\u4ece0\u52301\u5199\u51fa\u4e00\u4e2a\u5b8c\u6574\u7684\u8bbf\u8c08\u63d0\u7eb2\uff0c\u5373\u6574\u4e2a\u73af\u8282\u53ef\u4ee5\u5206\u4e3a5\u6b65\uff1a\u6536\u96c6\u3001\u6392\u5e8f\u3001\u5206\u89e3\u3001\u6269\u5c55\u3001\u7f16\u5199\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\">\u5efa\u8bae\u9605\u8bfb<\/span><\/h4>\n<ul>\n<li>\u300a\u8bbe\u8ba1\u8c03\u7814\uff08\u7b2c\u4e00\u7248\uff09\u300b\u4f5c\u8005\uff1a\u6234\u529b\u519c<\/li>\n<li>\u300a\u6d1e\u5bdf\u7528\u6237\u4f53\u9a8c\uff1a\u65b9\u6cd5\u4e0e\u5b9e\u8df5\uff08\u7b2c\u4e8c\u7248\uff09\u300b\u4f5c\u8005\uff1aElizabeth Goodman \u7b49<\/li>\n<li>\u300a\u8c01\u8bf4\u83dc\u9e1f\u4e0d\u4f1a\u6570\u636e\u5206\u6790\u300b\u4f5c\u8005\uff1a\u5f20\u6587\u9716\u7b49<\/li>\n<li>\u300a\u6e38\u620f\u6570\u636e\u5206\u6790\u7684\u827a\u672f\u300b\u4f5c\u8005\uff1a\u4e8e\u6d0b\u7b49<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><em>\u6587\u7ae0\u8f6c\u8f7d\u6765\u6e90\uff1a\u7528\u6237\u7814\u7a76\u793e\uff08\u516c\u4f17\u53f7\uff1aUXD-JointLab\uff09<\/em><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><!-- LikeBtn.com BEGIN --><span class=\"likebtn-wrapper\"  data-identifier=\"post_54807\"  data-site_id=\"5768fe4f7d9c0c767123d748\"  data-theme=\"custom\"  data-btn_size=\"80\"  data-icon_size=\"28\"  data-counter_l_c=\"#3366ff\"  data-f_size=\"40\"  data-lang=\"zh_CN\"  data-dislike_enabled=\"false\"  data-icon_dislike_show=\"false\"  data-tooltip_enabled=\"false\"  data-i18n_like=\"\u70b9\u8d5e\"  data-item_url=\"https:\/\/www.uxren.cn\/?p=54807\"  data-item_title=\"\u5982\u4f55\u4ece0\u52301\u8bbe\u8ba1\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2\uff1f\"  data-item_image=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2017\/06\/user-interview-method-00.jpg\"  data-item_date=\"2017-06-29T10:00:39+00:00\"  data-engine=\"WordPress\"  data-plugin_v=\"2.6.59\"  data-prx=\"https:\/\/www.uxren.cn\/wp-admin\/admin-ajax.php?action=likebtn_prx\"  data-event_handler=\"likebtn_eh\" ><\/span><!-- LikeBtn.com END --><\/p>\n<hr \/>\n<h3 style=\"text-align: left;\"><span style=\"color: #3366ff;\">\u63a8\u8350\u9605\u8bfb<\/span><\/h3>\n<p><span style=\"color: #666666;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=47621\" target=\"_blank\" rel=\"noopener noreferrer\">\u5982\u4f55\u53ea\u75288\u540d\u7528\u6237\u7684\u89c2\u5bdf\u6cd5\u53bb\u9a8c\u8bc1\u4ea7\u54c1\u6982\u5ff5\u3010UXRen\u8bd1#148\u3011<\/a><\/span><\/p>\n<p><span style=\"color: #666666;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=39881\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u8bbf\u8c08\uff0c\u4e0d\u53ea\u662f\u201c\u8bbf\u201d\u548c\u201c\u8c08\u201d<\/a><\/span><\/p>\n<p><span style=\"color: #666666;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=20402\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u8bbf\u8c08\u5982\u4f55\u8f7b\u677e\u83b7\u5f97\u5168\u9762\u800c\u6709\u6548\u7684\u4fe1\u606f<\/a><\/span><\/p>\n<p><strong><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.uxren.cn\/?p=15790\" target=\"_blank\" rel=\"noopener noreferrer\">\u53d1\u73b0\u7528\u6237\u8a00\u884c\u4e0d\u4e00\u7684\u5c0f\u6280\u5de7<\/a><\/span><\/strong><\/p>\n<p><span style=\"color: #666666;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=3052\" target=\"_blank\" rel=\"noopener noreferrer\">\u600e\u6837\u505a\u597d\u7528\u6237\u8bbf\u8c08\uff1f<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u6211\u628a\u4ece0\u52301\u8bbe\u8ba1\u51fa\u4e00\u4efd\u8bbf\u8c08\u63d0\u7eb2\u7684\u8fc7\u7a0b\u5206\u4e3a5\u4e2a\u6b65\u9aa4\uff1a\u6536\u96c6\u3001\u6392\u5e8f\u3001\u5206\u89e3\u3001\u95ee\u9898\u3001\u7f16\u5199\u3002<\/p>\n","protected":false},"author":1,"featured_media":54810,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[47,49],"tags":[3214,2596,978,3007,3215],"_links":{"self":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/54807"}],"collection":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=54807"}],"version-history":[{"count":2,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/54807\/revisions"}],"predecessor-version":[{"id":54817,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/54807\/revisions\/54817"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/media\/54810"}],"wp:attachment":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=54807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=54807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=54807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}