{"id":59966,"date":"2018-07-26T16:57:46","date_gmt":"2018-07-26T08:57:46","guid":{"rendered":"http:\/\/uxren.cn\/?p=59966"},"modified":"2019-02-13T14:41:55","modified_gmt":"2019-02-13T06:41:55","slug":"continuum%e5%89%af%e6%80%bb%e8%a3%81%ef%bc%9a%e7%94%a8%e6%88%b7%e4%bd%93%e9%aa%8c%e7%a6%bb%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e5%88%b0%e5%ba%95%e6%9c%89%e5%a4%9a","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=59966","title":{"rendered":"Continuum\u526f\u603b\u88c1\uff1a\u201c\u7528\u6237\u4f53\u9a8c\u201d\u79bb\u201c\u5ba2\u6237\u4f53\u9a8c\u201d\u5230\u5e95\u6709\u591a\u8fdc\uff1f\u3010UXRen\u8bd1#245\u3011"},"content":{"rendered":"<p><a href=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2018\/07\/uxrenyi-245-00.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-59970\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2018\/07\/uxrenyi-245-00.png\" alt=\"\" width=\"800\" height=\"448\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2018\/07\/uxrenyi-245-00.png 1213w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2018\/07\/uxrenyi-245-00-300x168.png 300w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2018\/07\/uxrenyi-245-00-768x430.png 768w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2018\/07\/uxrenyi-245-00-1024x573.png 1024w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>\u4f5c\u8005\uff1aToby Bottorf @Continuum | \u7ffb\u8bd1\uff1aLily Zhou \u5ba1\u6821\uff1anina<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u7528\u6237\u4f53\u9a8c\uff08User Experience\uff0c\u7f29\u5199UX\uff09<\/strong><\/span>\u5df2\u6709\u76f8\u5bf9\u6210\u719f\u7684\u8fd0\u884c\u89c4\u5219\uff0c\u5728\u5f88\u591a\u4e2d\u5927\u578b\u516c\u53f8\u90fd\u5df2\u4f1a\u628a\u8fd9\u4e2a\u804c\u4f4d\u5f53\u6210\u662f\u4e00\u4e2a\u6709\u4ef7\u503c\u7684\u6295\u8d44\u3002\u4f46\u6e10\u6e10\u5174\u8d77\u7684 <span style=\"color: #3366ff;\"><strong>\u5ba2\u6237\u4f53\u9a8c\uff08Customer Experience\uff0c\u7f29\u5199CX\uff09<\/strong> <\/span>\u6982\u5ff5\u8fd8\u76f8\u5bf9\u6bd4\u8f83\u65b0\uff0c\u5f88\u591a\u516c\u53f8\u4f9d\u65e7\u5904\u4e8e\u89c2\u671b\u9636\u6bb5\uff0c\u5728\u8003\u8651\u5982\u4f55\u80fd\u5c06\u8fd9\u4e00\u6982\u5ff5\/\u804c\u80fd\u8d2f\u5f7b\u843d\u5b9e\u597d\u3002<\/p>\n<p>\u95ee\u9898\u5728\u4e8e\uff0c\u5373\u4fbf\u5bf9\u4e8e\u5982\u4f55\u8bbe\u8ba1\u597d\u7684\u5ba2\u6237\u4f53\u9a8c\u6709\u5f88\u8feb\u5207\u7684\u9700\u6c42\uff0c\u800c\u4e14\u770b\u8d77\u6765\u6bcf\u4e2a\u4eba\u90fd\u6709\u8ba9\u5ba2\u6237\u4f53\u9a8c\u53d8\u5f97\u66f4\u597d\u7684\u8d23\u4efb\uff0c\u4f46\u662f\uff0c\u8fd9\u4f3c\u4e4e\u53c8\u4e0d\u662f\u7279\u5b9a\u7684\u67d0\u4e00\u4e2a\u4eba\u7684\u804c\u8d23\u3002<\/p>\n<p>\u63d0\u5347\u5ba2\u6237\u4f53\u9a8c\uff0c\u771f\u6b63\u91cd\u8981\u7684\u90e8\u5206\u5728\u4e8e\uff0c\u5176\u9700\u8981\u5f88\u5927\u7a0b\u5ea6\u7684\u6539\u53d8\u3002<\/p>\n<p>\u7b2c\u4e00\u6b65\u662f\u8f6c\u5411\u670d\u52a1\u8bbe\u8ba1\uff1b<\/p>\n<p>\u7b2c\u4e8c\u6b65\uff0c\u4e5f\u662f\u66f4\u96be\u7684\u4e00\u6b65\uff0c\u5373\u7ba1\u7406\u5c42\u8981\u6709\u8db3\u591f\u9ad8\u7684\u91cd\u89c6\u7a0b\u5ea6\u624d\u80fd\u8ba9\u8fd9\u4e00\u6539\u53d8\u987a\u5229\u8fdb\u884c\u3002\uff08\u66f4\u591a\u5173\u4e8e\u201c\u521b\u65b0\u80fd\u529b\u201d\u63d0\u5347\u7684\u95ee\u9898\uff0c\u8bf7\u53c2\u9605\u6211\u540c\u4e8b<span style=\"color: #3366ff;\"><strong><a style=\"color: #3366ff;\" href=\"https:\/\/www.youtube.com\/watch?v=wMABbark1u8\" target=\"_blank\" rel=\"noopener\">Jon Campbell\u7684\u8bc4\u8bba<\/a><\/strong><\/span>\u3002\uff09<\/p>\n<p>\u5ba2\u6237\u4f53\u9a8c\u975e\u5e38\u4f9d\u8d56\u6765\u81ea\u4e0d\u540c\u9886\u57df\u7684\u4e13\u4e1a\u4eba\u58eb\uff0c\u7136\u540e\u8fd9\u4e9b\u4eba\u5f80\u5f80\u662f\u76f8\u4e92\u201c\u7edd\u7f18\u7684\u201d\u3002<\/p>\n<p>\u6211\u4eec\u770b\u5230\u5f88\u591a\u4f20\u7edf\u7684\u7528\u6237\u4f53\u9a8c\uff08UX\uff09\u54a8\u8be2\u516c\u53f8\u5c06\u4e1a\u52a1\u91cd\u65b0\u5b9a\u4e49\u4e3a\u6574\u5408\u5ba2\u6237\u4f53\u9a8c\uff08incorporate CX\uff09\u3002\u4f46\u662f\uff0c\u8fd9\u5176\u5b9e\u53ea\u662f\u5bf9\u7528\u6237\u4f53\u9a8c\u7684\u91cd\u547d\u540d\u6216\u8005\u6700\u591a\u7b97\u662f\u7528\u6237\u4f53\u9a8c\u7684\u8fdb\u9636\u7248\uff0c\u6291\u6216\u662f\u8fd8\u6709\u4ec0\u4e48\u522b\u7684\u201c\u65b0\u540d\u5b57\u201d\uff1f<\/p>\n<p>\u7528\u6237\u4f53\u9a8c\u4e2d\u6709\u5f88\u591a\u6838\u5fc3\u5b9e\u8df5\u7ecf\u9a8c\u975e\u5e38\u6709\u52a9\u4e8e\u652f\u6301\u4f18\u79c0\u7684\u3001\u5168\u5c40\u7684\u5ba2\u6237\u4f53\u9a8c\u6d41\u7a0b\uff0c\u4f46\u662f\u8fd9\u4e24\u4e2a\u9886\u57df\u5728\u4ece\u65b9\u6cd5\u8bba\u5230\u76ee\u6807\u8fbe\u6210\u8fd8\u662f\u6709\u5f88\u5927\u5dee\u5f02\u7684\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\"><strong>UX\u8bbe\u8ba1\u5e08\u4e3aCX\u5de5\u4f5c\u505a\u597d\u4e86\u5145\u5206\u7684\u51c6\u5907<\/strong><\/span><\/h4>\n<p>\u8fd9\u4e24\u4e2a\u9886\u57df\u90fd\u662f\u4ee5\u4eba\u4e3a\u4e2d\u5fc3\u7684\u8bbe\u8ba1\u3002\u4e24\u8005\u90fd\u8bd5\u56fe\u6df1\u5165\u7406\u89e3\u4eba\u4eec\uff0c\u5f00\u53d1\u5173\u4e8e\u7406\u60f3\u7528\u4f8b\u7684\u6d1e\u5bdf\u529b\uff0c\u5e76\u63cf\u8ff0\u7528\u6237\u7684\u4f53\u9a8c(\u9488\u5bf9\u7cfb\u7edf\u529f\u80fd)\u3002<\/p>\n<p>\u5f88\u591a\u65f6\u5019\uff0c\u4e0d\u53ef\u907f\u514d\u7684\u60c5\u51b5\u662f\uff0c\u670d\u52a1\u7cfb\u7edf\u4e2d\u7684\u7535\u5b50\u4ea4\u4e92\u754c\u9762\u4f1a\u662f\u4e00\u4e2a\u5341\u5206\u91cd\u8981\u7684\u90e8\u5206\uff0c\u8fd9\u4e9b\u5de5\u5177\u53ef\u4ee5\u53d8\u6210\u662f\u5ba2\u6237\u81ea\u52a9\u670d\u52a1\u7684\u5de5\u5177\u3001\u8f6f\u4ef6\uff0c\u4ece\u524d\u7aef\u5458\u5de5\u5230\u540e\u53f0\u642d\u5efa\u4eba\u5458\uff0c\u90fd\u662f\u4e3a\u5ba2\u6237\u4f53\u9a8c\u670d\u52a1\u7684\u3002\u73b0\u5728\u5f88\u5c11\u6709\u670d\u52a1\u8bbe\u8ba1\u5b9e\u8df5\u4e0d\u4f9d\u8d56\u4e8e\u826f\u597d\u7684UX\u5de5\u4f5c\u3002\u56e0\u6b64\uff0c\u533a\u5206\u8fd9\u4e24\u4e2a\u5b66\u79d1\u7684\u754c\u7ebf\u662f\u6a21\u7cca\u7684\uff0c\u8fd9\u662f\u6709\u9053\u7406\u7684\u3002<\/p>\n<p>\u6709\u5145\u8db3\u7684\u7406\u7531\u8bc1\u660e\uff0c\u5173\u4e8e\u201c\u5ba2\u6237\u4f53\u9a8c\u201d\u8fd9\u4e00\u65b0\u9886\u57df\u91cc\u4f1a\u5145\u6ee1\u201c\u7528\u6237\u4f53\u9a8c\u4ece\u4e1a\u8005\u201d\uff0c\u6bd5\u7adf\uff0c\u7528\u6237\u4f53\u9a8c\u4ece\u4e1a\u8005\u62e5\u6709\u8db3\u591f\u591a\u7684\u6280\u672f\u652f\u6301\u3002<\/p>\n<p>\u4f46\u8fd9\u5e76\u4e0d\u662f\u5168\u90e8\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\"><strong>\u5ba2\u6237\u4f53\u9a8c\u6709\u4ec0\u4e48\u4e0d\u540c\uff1f<\/strong><\/span><\/h4>\n<p>\u5dee\u522b\u5728\u4e8e\u89c4\u6a21\u3002\u4f60\u4e0d\u662f\u5728\u8bbe\u8ba1\u4e00\u4ef6\u4e8b\u3002\u4f60\u5728\u8bbe\u8ba1\u53d1\u751f\u4e86\u4ec0\u4e48\u7531\u4e8e\u60a8\u76f4\u63a5\u8bbe\u8ba1\u4e86\u8bb8\u591a\u4e1c\u897f\uff0c\u8fd9\u4e0e\u7528\u6237\u4f53\u9a8c\u975e\u5e38\u4e0d\u540c\u3002\u7528\u6237\u4f53\u9a8c\u5728\u6280\u672f\u4e0a\u662f\u7531\u4e00\u4e2a\u6e05\u6670\u800c\u6709\u9650\u7684\u7528\u4f8b\u6240\u675f\u7f1a\u7684\uff1a\u5b83\u603b\u662f\u6d89\u53ca\u5230\u4e0e\u8bbe\u5907\u4ea4\u4e92\u7684\u4eba\u3002<\/p>\n<p>\u7136\u800c\uff0c\u670d\u52a1\u7ecf\u9a8c\u662f\u5e7f\u6cdb\u800c\u77ed\u6682\u7684\u3002\u5b83\u4eec\u53d1\u751f\u5728\u65f6\u95f4\u4e0a\uff0c\u53ef\u80fd\u6d89\u53ca\u7a7a\u95f4\u7684\u8bbe\u8ba1\u4ee5\u53ca\u4eba\u4e0e\u4eba\u4e4b\u95f4\u7684\u81ea\u53d1\u4e92\u52a8\u3002UX\u7684\u5de5\u4f5c\u901a\u5e38\u96c6\u4e2d\u5728\u4f18\u5316\u5df2\u7ecf\u5b9a\u4e49\u7684\u4e1c\u897f\uff0c\u800c\u4e0d\u4e00\u5b9a\u4f1a\u4ea7\u751f\u65b0\u7684\u4e1c\u897f\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\"><strong>\u6682\u65f6\u5fd8\u5374\u4e00\u4e9b\u7528\u6237\u7814\u7a76\u7684\u6280\u6cd5\u5427<\/strong><\/span><\/h4>\n<p>\u5c31\u6211\u4e2a\u4eba\u800c\u8a00\uff0c\u771f\u6b63\u7684\u6311\u6218\u5728\u4e8e\uff0c\u5982\u4f55\u5c06\u8fd9\u4e9b\u8fc7\u7a0b\u4e2d\u7684\u65b9\u6cd5\u771f\u6b63\u8f6c\u53d8\u4e3a\u201c\u4ef7\u503c\u63d0\u5347\u201d\u3002\u4e00\u4e2a\u4f18\u79c0\u7684\u670d\u52a1\u8bbe\u8ba1\u53d6\u51b3\u4e8e\u7cfb\u7edf\u7684\u5f00\u653e\u6216\u8005\u5c01\u95ed\u3002\u5927\u591a\u6570\u7684\u6570\u5b57\u5316\u7cfb\u7edf\u90fd\u662f\u5c01\u95ed\u5f0f\u7684\u3002\u8f6f\u4ef6\u8fd0\u884c\u6bcf\u4e00\u6b21\u90fd\u9700\u8981\u6309\u7167\u76f8\u540c\u7684\u6d41\u7a0b\u6765\u8fdb\u884c\u3002\u5bf9\u4e8e\u8f6f\u4ef6\u6765\u8bf4\uff0c\u63d0\u9ad8\u8d28\u91cf\u610f\u5473\u7740\u51cf\u5c11\u5bf9\u5e94\u8be5\u505a\u7684\u4e8b\u60c5\u7684\u504f\u79bb\u3002<\/p>\n<p>\u4f46\u5bf9\u4e8e\u5f00\u653e\u670d\u52a1\u4f53\u7cfb\u800c\u8a00\uff0c\u6807\u51c6\u5316\u53ea\u80fd\u5c06\u8d28\u91cf\u6807\u51c6\u8bbe\u5b9a\u5728\u4e00\u4e2a\u5e73\u5eb8\u7684\u6c34\u5e73\u4e0a\u3002\u4e00\u81f4\u6027\u6807\u51c6\u5b9a\u4e49\u4e86\u6700\u4f4e\u6c34\u5e73\u7684\u53ef\u63a5\u53d7\u670d\u52a1\u3002\u8981\u63d0\u4f9b\u5353\u8d8a\u7684\u670d\u52a1\uff0c\u4eba\u4eec\u9700\u8981\u505a\u597d\u81ea\u5df1\uff0c\u5e76\u4ee5\u826f\u597d\u7684\u5224\u65ad\u529b\u548c\u771f\u6b63\u7684\u4ee3\u7406\u6765\u4ee3\u8868\u81ea\u5df1\u7684\u7ec4\u7ec7\u3002\u8fd9\u5c06\u4e0d\u53ef\u907f\u514d\u5730\u5177\u6709\u5f88\u5927\u7684\u53ef\u53d8\u6027\u3002<\/p>\n<p>\u56e0\u6b64\uff0c\u4e3a\u610f\u60f3\u4e0d\u5230\u7684\u7528\u4f8b\u8bbe\u8ba1\u662f\u5ba2\u6237\u4f53\u9a8c\u5de5\u4f5c\u7684\u72ec\u7279\u6311\u6218\u3002<\/p>\n<p>\u6709\u4e9b\u8bb0\u5fc6\u53ea\u662f\u5bf9\u4f60\u53c2\u8003\u6846\u67b6\u7684\u8ba4\u53ef\uff1a\u4ece\u6570\u5b57\u4f53\u9a8c\u7684\u89d2\u5ea6\u51fa\u53d1\uff0c\u53ef\u4ee5\u8ba9\u6211\u4eec\u9884\u5148\u51b3\u5b9a\u89e3\u51b3\u65b9\u6848\u3002\u8fd9\u662f\u65e7\u7684\u201c<span style=\"color: #3366ff;\"><strong>\u5f53\u4f60\u62ff\u7740\u9524\u5b50\u65f6\uff0c\u4e00\u5207\u95ee\u9898\u770b\u8d77\u6765\u90fd\u50cf\u9489\u5b50<\/strong><\/span>\u201d\u95ee\u9898\u3002\u8c28\u9632\u5bf9\u6211\u4eec\u505a\u5f97\u597d\u7684\u4e1c\u897f\u6709\u504f\u89c1\u3002\u8bb8\u591aUX\u516c\u53f8\u751f\u4ea7\u5f88\u68d2\u7684\u8f6f\u4ef6\uff0c\u4f46CX\u89e3\u51b3\u65b9\u6848\u53ef\u80fd\u66f4\u5927\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\"><strong>\u65b0\u7684\u65b9\u6cd5\u4e0e\u504f\u597d<\/strong><\/span><\/h4>\n<p>\u4e00\u79cd\u65e9\u671f\u201c\u7b2c\u4e00\u4e2a\u5403\u8783\u87f9\u201d\u7684\u5b8c\u6574\u5ba2\u6237\u4f53\u9a8c\u5c31\u662f\u201c\u521b\u9020\u76f8\u4fe1\u201d\uff0c\u8bbe\u8ba1\u5e08\u4eec\u626e\u6f14\u201c\u524d\u7ebf\u201d\u6216\u201c\u547c\u53eb\u4e2d\u5fc3\u201d\u89d2\u8272\uff0c\u5b8c\u6210\u6574\u4e2a\u4f53\u9a8c\u6d41\u7a0b\u5e76\u6d4b\u8bd5\u3002\u5ba2\u6237\u6709\u6743\u5229\u53bb\u8bc4\u5224\u670d\u52a1\u7684\u6574\u4f53\u6d41\u7a0b\uff0c\u628a\u5b83\u5f53\u6210\u771f\u6b63\u4e16\u754c\u4e2d\u5b58\u5728\u7684\u4e00\u6837\u3002<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u8fd9\u4e00\u505a\u6cd5\u7684\u76ee\u6807\uff0c\u662f\u7528\u6700\u201c\u5077\u5de5\u51cf\u6599\u201d\u7684\u65b9\u6cd5\uff0c\u4e3a\u5ba2\u6237\u5448\u73b0\u6700\u597d\u7684\u670d\u52a1\u4f53\u9a8c\u3002<\/strong><\/span><\/p>\n<p>\u539f\u578b\u662f\u88ab\u4e00\u79cd\u8bbe\u5b9a\u7684\u8868\u6f14\uff0c\u5b83\u6559\u4f1a\u6211\u4eec\u5982\u4f55\u4e3a\u4e00\u4e9b\u5076\u53d1\u73b0\u8c61\u505a\u51c6\u5907\uff0c\u5e76\u4e14\u4e3a\u6211\u4eec\u5448\u73b0\u4e86\u5f88\u591a\u4e0d\u540c\u573a\u666f\uff0c\u8fd9\u6837\u6211\u4eec\u5c31\u80fd\u968f\u65f6\u4e3a\u4e00\u4e2a\u65b0\u7684\u573a\u666f\u505a\u597d\u51c6\u5907\u3002\u4e5f\u8ba9\u6211\u4eec\u80fd\u89c4\u5212\u6b63\u5f0f\u7684\u8bad\u7ec3\uff0c\u540c\u65f6\uff0c\u8bbe\u8ba1\u51fa\u80fd\u8ba9\u6211\u4eec\u52a0\u6df1\u81ea\u6211\u8ba4\u77e5\u7684\u201c\u4f5c\u54c1\u201d\u3002\u8bbe\u8ba1\u5e08\u4e3a\u4f5c\u54c1\u53ca\u5ba2\u6237\u8bbe\u8ba1\uff0c\u5c31\u50cf\u662f\u5267\u9662\u91cc\u7684\u7f16\u5267\u4e3a\u6f14\u5458\u548c\u89c2\u4f17\u6240\u8bbe\u8ba1\u4e00\u6837\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #3366ff;\"><strong>\u8bbe\u8ba1\u4eba\u4e0e\u4eba\u7684\u4e92\u52a8\uff1a\u4f60\u61c2\u5f97\uff0c\u56de\u5f52\u4eba\u672c\u8eab\u3002<\/strong><\/span><\/h4>\n<p>\u5728\u505a\u5ba2\u6237\u4f53\u9a8c\u65f6\uff0c\u6211\u4eec\u9700\u8981\u7ad9\u5f97\u66f4\u9ad8\uff0c\u5b8f\u89c2\u8ba4\u77e5\u7cfb\u7edf\u4e2d\u54ea\u4e9b\u662f\u201c\u5f85\u5b8c\u6210\u7684\u5de5\u4f5c\u201d\uff0c\u5e76\u628a\u8fd9\u4e9b\u5de5\u4f5c\u4f18\u5316\u5206\u914d\u7ed9\u4eba\u548c\u6280\u672f\u3002\u6bcf\u4e2a\u4eba\u90fd\u5f88\u719f\u6089\u7528\u6237\u4f53\u9a8c\uff0c\u4ed6\u4eec\u53ea\u60f3\u548c\u4e00\u4e2a\u4eba\u6253\u4ea4\u9053\uff0c\u4f46\u6211\u4eec\u4e0e\u4eba\u7684\u4ea4\u5f80\u8d8a\u6765\u8d8a\u50cf\u7cdf\u7cd5\u7684\u4eba\u673a\u4ea4\u4e92\u3002<\/p>\n<p>\u4e3e\u4f8b\u6765\u8bf4\uff0c\u5f53\u4e00\u4e2a\u547c\u53eb\u4e2d\u5fc3\u7684\u5de5\u4f5c\u4eba\u5458\u5fc5\u987b\u9075\u5b88\u4e00\u6574\u4e2a\u51b3\u7b56\u56fe\u8868\u6765\u6267\u884c\u4efb\u52a1\uff0c\u5e76\u4e14\u6ca1\u6709\u4efb\u4f55\u81ea\u6211\u610f\u8bc6\u53d1\u6325\u4e4b\u5730\u65f6\uff0c\u8fd9\u5176\u5b9e\u662f\u4e00\u79cd\u4eba\u529b\u6d6a\u8d39\uff0c\u4ed6\u5e76\u6ca1\u6709\u88ab\u5f53\u6210\u662f\u4e00\u4e2a\u8d44\u4ea7\u3002<\/p>\n<p>\u66f4\u597d\u7684\u6570\u636e\u5bf9\u8fd9\u4e00\u6d41\u7a0b\u81f3\u5173\u91cd\u8981\u3002\u4f01\u4e1a\u9700\u8981\u6570\u636e\u5171\u4eab\uff0c\u8fd9\u6837\u624d\u80fd\u66f4\u5c11\u505a\u51fa\u57fa\u4e8e\u5bf9\u5458\u5de5\u9519\u8bef\u5047\u8bbe\u7684\u51b3\u5b9a\u3002\u6570\u5b57\u65f6\u4ee3\u7684\u4ea4\u6d41\u5e76\u4e0d\u662f\u5411\u6211\u4eec\u5e0c\u671b\u7684\u90a3\u6837\u5b9a\u5236\u5316\uff0c\u800c\u662f\u76ee\u6807\u5bfc\u5411\u7684\uff0c\u7528\u4e00\u79cd\u66f4\u4e3a\u7cbe\u7b80\u4e14\u6b66\u65ad\u7684\u65b9\u5f0f\u3002\u8fd9\u4e00\u70b9\u90fd\u4e0d\u4eba\u6027\u5316\u3002<\/p>\n<p>\u4f46\u662f\uff0c\u5982\u679c\u670d\u52a1\u4e0d\u80fd\u4eba\u6027\u5316\u5219\u6beb\u65e0\u7528\u5904\uff0c\u5b83\u4e0e\u6570\u5b57\u5316\u81ea\u52a9\u670d\u52a1\u5e76\u4e0d\u5b8c\u5168\u76f8\u540c\uff0c\u5bf9\u4e8e\u4e00\u4e2a\u4e13\u6ce8\u6570\u5b57\u4ea7\u54c1\u7684\u4f53\u9a8c\u8bbe\u8ba1\u5e08\uff0c\u5176\u95ee\u9898\u5728\u4e8e\uff1a<span style=\"color: #3366ff;\"><strong>\u6211\u4eec\u5982\u4f55\u80fd\u8ba9\u8fd9\u4e00\u4ea7\u54c1\u4e3a\u5ba2\u6237\u63d0\u4f9b\u5b8c\u6574\u7684\u6700\u4f73\u4f53\u9a8c\uff1f<\/strong><\/span><\/p>\n<p>\u4f46\u5bf9\u4e8e\u5ba2\u6237\u4f53\u9a8c\u800c\u8a00\uff0c\u95ee\u9898\u5728\u4e8e\uff1a<span style=\"color: #3366ff;\"><strong>\u6211\u4eec\u8981\u5982\u4f55\u5728\u5ba2\u6237\u4e0e\u4f01\u4e1a\u4e4b\u95f4\u5efa\u7acb\u6700\u4f73\u5173\u7cfb\uff1f<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<h1 style=\"text-align: center;\">\t\t<div class=\"wpulike wpulike-robeen \" ><div class=\"wp_ulike_general_class wp_ulike_is_unliked\"><label><input \ttype=\"checkbox\"\n\t\t\t\t\t\t\tdata-ulike-id=\"59966\"\n\t\t\t\t\t\t\tdata-ulike-nonce=\"d32acbbd4c\"\n\t\t\t\t\t\t\tdata-ulike-type=\"likeThis\"\n\t\t\t\t\t\t\tdata-ulike-status=\"3\"\n\t\t\t\t\t\t\tclass=\"wp_ulike_btn wp_ulike_put_image\"\n\t\t\t\t\t\t\t \/><svg class=\"heart-svg\" viewBox=\"467 392 58 57\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g class=\"Group\" fill=\"none\" fill-rule=\"evenodd\" transform=\"translate(467 392)\"><path d=\"M29.144 20.773c-.063-.13-4.227-8.67-11.44-2.59C7.63 28.795 28.94 43.256 29.143 43.394c.204-.138 21.513-14.6 11.44-25.213-7.214-6.08-11.377 2.46-11.44 2.59z\" class=\"heart\" fill=\"#AAB8C2\" \/><circle class=\"main-circ\" fill=\"#E2264D\" opacity=\"0\" cx=\"29.5\" cy=\"29.5\" r=\"1.5\" \/><g class=\"grp7\" opacity=\"0\" transform=\"translate(7 6)\"><circle class=\"oval1\" fill=\"#9CD8C3\" cx=\"2\" cy=\"6\" r=\"2\" \/><circle class=\"oval2\" fill=\"#8CE8C3\" cx=\"5\" cy=\"2\" r=\"2\" \/><\/g><g class=\"grp6\" opacity=\"0\" transform=\"translate(0 28)\"><circle class=\"oval1\" fill=\"#CC8EF5\" cx=\"2\" cy=\"7\" r=\"2\" \/><circle class=\"oval2\" fill=\"#91D2FA\" cx=\"3\" cy=\"2\" r=\"2\" \/><\/g><g class=\"grp3\" opacity=\"0\" transform=\"translate(52 28)\"><circle class=\"oval2\" fill=\"#9CD8C3\" cx=\"2\" cy=\"7\" r=\"2\" \/><circle class=\"oval1\" fill=\"#8CE8C3\" cx=\"4\" cy=\"2\" r=\"2\" 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\/><\/g><\/g><\/svg><span class=\"count-box\">8+<\/span>\t\t\t\t\t<\/label><\/div><\/div>\n\t<\/h1>\n<hr \/>\n<h4 style=\"text-align: center;\"><span style=\"color: #3366ff;\">\u66f4\u591a\u8bd1\u6587\uff1a<\/span><\/h4>\n<h5 style=\"text-align: center;\"><span style=\"color: #666666;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=59895\" target=\"_blank\" rel=\"noopener noreferrer\">\u5065\u5eb7\u7c7bAPP\u96be\u9053\u53ea\u662f\u4e00\u4e2a\u201c\u5fc3\u7406\u5b89\u6170\u201d\u7684\u7cd6\u4e38\uff1f<\/a><\/span><\/h5>\n<h5 style=\"text-align: center;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=59845\" target=\"_blank\" rel=\"noopener\">\u5168\u65b0\u7684\u7535\u5546\u4f53\u9a8c\uff0c\u8bf7\u4e0d\u8981\u5ffd\u7565\u8fd96\u4e2a\u8981\u7d20<\/a><\/h5>\n<h5 style=\"text-align: center;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=59773\" target=\"_blank\" rel=\"noopener\">\u4f18\u79c0\u7528\u6237\u4f53\u9a8c\u8bbe\u8ba1\u5e08\u768412\u4e2a\u7279\u8d28<\/a><\/h5>\n<h5 style=\"text-align: center;\"><span style=\"color: #666666;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=59754\" target=\"_blank\" rel=\"noopener noreferrer\">\u4e3a\u4ec0\u4e48\u7528\u6237\u4f53\u9a8c\u8bbe\u8ba1\u8981\u4e0e\u65f6\u4ff1\u8fdb<\/a><\/span><\/h5>\n<h5 style=\"text-align: center;\"><span style=\"color: #666666;\"><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?p=59700\" target=\"_blank\" rel=\"noopener noreferrer\">\u6e38\u620fUX\uff1a\u5982\u4f55\u4e0e\u4f60\u7684\u73a9\u5bb6\u5171\u60c5<\/a><\/span><\/h5>\n<h5 style=\"text-align: center;\"><span style=\"color: #666666;\"><strong><a style=\"color: #666666;\" href=\"https:\/\/www.uxren.cn\/?tag=uxrenyi\" target=\"_blank\" rel=\"noopener noreferrer\">\u5168\u90e8200+\u7bc7\u8bd1\u6587&gt;&gt;<\/a><\/strong><\/span><\/h5>\n<p>&nbsp;<\/p>\n<h5 style=\"text-align: center;\"><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.uxren.cn\/?page_id=7869\" target=\"_blank\" rel=\"noopener noreferrer\">\u7533\u8bf7\u52a0\u5165UXRen\u7ffb\u8bd1\u7ec4&gt;&gt;<\/a><\/span><\/h5>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.uxren.cn\/?page_id=7869\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" class=\"alignnone wp-image-44581\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2016\/09\/uxren-fanyizu-00.jpg\" alt=\"uxren-fanyizu-00\" width=\"120\" height=\"114\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>\u8bd1\u8005\uff1a<span style=\"color: #3366ff;\"><strong>Lily Zhou\uff08\u5468\u6539\u4e3d\uff09 \u00a0\u00a0<\/strong><\/span>\u5ba1\u6821\uff1a<span style=\"color: #3366ff;\"><strong>Nina<\/strong><\/span><\/p>\n<p>\u4f5c\u8005\uff1aToby Bottorf \uff08VP@Continuum\uff09<\/p>\n<p>\u539f\u6587\u6807\u9898\uff1a\u300aCan &#8216;User-Experience&#8217; Experts Become &#8216;Customer-Experience&#8217; Experts?\u300b<\/p>\n<p>\u539f\u6587\u94fe\u63a5\uff1ahttps:\/\/www.entrepreneur.com\/article\/244591<\/p>\n<p>\u53d1\u5e03\u65e5\u671f\uff1aApril 8, 2015<\/p>\n<p>\u7248\u6743\u58f0\u660e\uff1a<\/p>\n<ul>\n<li>\u672c\u6587\u7248\u6743\u5f52\uff1a<strong><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.uxren.cn\/?page_id=7869\" target=\"_blank\" rel=\"noopener noreferrer\">UXRen\u7ffb\u8bd1\u7ec4<\/a><\/span><\/strong> \u6240\u6709\uff1b<\/li>\n<li><span style=\"color: #3366ff;\"><strong>\u5fae\u4fe1\u516c\u4f17\u53f7\u8f6c\u8f7d\u8bf4\u660e\uff1a<\/strong><\/span><br \/>\n1\uff09\u7531\u4e8e\u8fd1\u671f\u5fae\u4fe1\u5ba1\u7406\u4e25\u683c\uff0c\u82e5\u662f\u8be5\u6587\u7ae0\u672a\u5728UXRen\u516c\u4f17\u53f7\u4e0a\u9996\u53d1\uff0c\u8bf7\u4e0d\u8981\u8f6c\u8f7d\uff1b<br \/>\n2\uff09\u516c\u4f17\u53f7\u8f6c\u8f7d\u65f6\uff0c\u8bf7\u5728\u6587\u7ae0\u5e95\u90e8\u8d34\u4e0aUXRen\u516c\u4f17\u53f7\u4e8c\u7ef4\u7801\u3002<\/li>\n<li><span style=\"color: #3366ff;\"><strong>\u7f51\u7ad9\u8f6c\u8f7d\u8bf4\u660e\uff1a<\/strong><\/span><br \/>\n1\uff09\u6587\u7ae0\u6807\u9898\u5fc5\u987b\u4fdd\u7559\u201c<span style=\"color: #3366ff;\"><strong>UXRen\u8bd1<\/strong><\/span>\u201d\u5b57\u6837\uff1b<br \/>\n2\uff09\u8f6c\u8f7d\u6587\u4e2d\u5fc5\u987b\u4fdd\u7559\uff1a\u201cUXRen\u7ffb\u8bd1\u7ec4\u201d\u3001\u201c\u4f5c\u8005\u201d\u3001\u201c\u8bd1\u8005\u201d\u53ca\u201c\u5ba1\u6821\u8005\u201d\u4fe1\u606f\uff1b<br \/>\n3\uff09\u8f6c\u8f7d\u6587\u672b\u5fc5\u987b\u4fdd\u7559\u672c\u8bd1\u6587\u7f51\u9875\u94fe\u63a5\u5730\u5740\uff1b<\/li>\n<li>\u5982\u672a\u9075\u7167\u4e0a\u8ff0\u89c4\u5219\u8f6c\u8f7d\uff0c\u89c6\u4e3a\u4fb5\u6743\uff0cUXRen\u793e\u533a\u4fdd\u7559\u968f\u65f6\u8ffd\u8d23\u7684\u6743\u5229\u3002<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u5bf9\u4e8e\u5ba2\u6237\u4f53\u9a8c\u800c\u8a00\uff0c\u95ee\u9898\u5728\u4e8e\uff1a\u6211\u4eec\u8981\u5982\u4f55\u5728\u5ba2\u6237\u4e0e\u4f01\u4e1a\u4e4b\u95f4\u5efa\u7acb\u6700\u4f73\u5173\u7cfb\uff1f<\/p>\n","protected":false},"author":1,"featured_media":59970,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[47],"tags":[3722,2404,3273,3590,2591],"_links":{"self":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/59966"}],"collection":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=59966"}],"version-history":[{"count":8,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/59966\/revisions"}],"predecessor-version":[{"id":59975,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/59966\/revisions\/59975"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/media\/59970"}],"wp:attachment":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=59966"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=59966"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=59966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}