{"id":62711,"date":"2019-05-08T17:39:42","date_gmt":"2019-05-08T09:39:42","guid":{"rendered":"https:\/\/uxren.cn\/?p=62711"},"modified":"2019-05-13T10:05:29","modified_gmt":"2019-05-13T02:05:29","slug":"googleqinglidazaodeshejichongcifangfalun1-6lijiejieduan","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=62711","title":{"rendered":"Google\u503e\u529b\u6253\u9020\u7684\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\u8bba(1\/6)\uff1a\u7406\u89e3\u9636\u6bb5"},"content":{"rendered":"<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-00.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62731 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-00.png\" alt=\"\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-00.png 1200w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-00-300x158.png 300w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-00-768x403.png 768w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-00-1024x538.png 1024w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<p>\u7ffb\u8bd1\uff1a \u5b50\u6c90\u00a0 \u5ba1\u6821\uff1a\u5bf6\u73e0\u00a0 |\u00a0\u00a0<a href=\"https:\/\/www.uxren.cn\/?page_id=7869\" target=\"_blank\" rel=\"noopener\"><strong>UXRen\u7ffb\u8bd1\u7ec4<\/strong><\/a>\u00a0#298 \u8bd1\u6587<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\u8bba<\/strong><\/span><\/h2>\n<p>\u8bbe\u8ba1\u51b2\u523a\u5305\u542b\u516d\u4e2a\u9636\u6bb5\uff1a\u7406\u89e3\uff0c\u5b9a\u4e49\uff0c\u8349\u56fe\uff0c\u51b3\u7b56\uff0c\u539f\u578b\u548c\u9a8c\u8bc1\u3002<\/p>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-01.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62721 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-01.png\" alt=\"\" width=\"1519\" height=\"664\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-01.png 1519w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-01-300x131.png 300w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-01-768x336.png 768w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-01-1024x448.png 1024w\" sizes=\"(max-width: 1519px) 100vw, 1519px\" \/><\/a><\/p>\n<p>\u7684\u786e\u5728\u67d0\u4e9b\u60c5\u51b5\u4e0b\u4f60\u5e0c\u671b\u501f\u52a9\u8fd9\u4e9b\u65b9\u6cd5\u7ec4\u7ec7\u4e00\u6b21\u201c\u7b80\u77ed\u201d\u7684\u5de5\u4f5c\u574a\uff0c\u6211\u4eec\u4f9d\u7136\u5efa\u8bae\u5305\u542b\u8fd9\u4e2a\u65b9\u6cd5\u8bba\u7684\u6240\u67096\u4e2a\u9636\u6bb5\u3002\u8fd9\u4e9b\u65b9\u6cd5\u53ef\u4ee5\u5e2e\u52a9\u56e2\u961f\u5728\u9700\u8981\u89e3\u51b3\u7684\u6b63\u786e\u95ee\u9898\u4e0a\u8fbe\u6210\u5171\u8bc6\uff0c\u6216\u8005\u4e3a\u4e25\u683c\u5b9a\u4e49\u7684\u6311\u6218\u63d0\u4f9b\u53ef\u884c\u7684\u89e3\u51b3\u65b9\u6848\uff0c\u8fd9\u4e9b\u65b9\u6848\u4e4b\u540e\u90fd\u662f\u53ef\u4ee5\u8fdb\u884c\u7528\u6237\u6d4b\u8bd5\u7684\u3002<\/p>\n<p>\u91cd\u70b9\u5728\u4e8e\uff0c\u4f60\u8981\u4f18\u9009\u51fa\u9002\u7528\u4e8e\u4f60\u7279\u5b9a\u76ee\u6807\u7684\u65b9\u6cd5\uff0c\u5e76\u4e3a\u4f60\u7684\u51b2\u523a\u505a\u597d\u65e5\u7a0b\u89c4\u5212\u3002\u5b66\u4e60\u3001\u63a2\u7d22\u3001\u521b\u9020\uff0c\u5e76\u627e\u51fa\u4f60\u6700\u60f3\u5bfb\u6c42\u89e3\u51b3\u7684\u90a3\u7c7b\u95ee\u9898\u7684\u6700\u4f73\u5b9e\u8df5\u65b9\u6cd5\u3002<\/p>\n<p>\u9664\u4e86\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\u8bba\uff0c\u4f60\u80af\u5b9a\u8003\u8651\u8fc7\u5176\u4ed6\u65b9\u6cd5\uff08\u6216\u6280\u672f\uff09\uff0c\u800c\u4e14\u8fd9\u4e9b\u65b9\u6cd5\uff08\u6216\u6280\u672f\uff09\u4e5f\u90fd\u4e00\u76f4\u5728\u53d1\u5c55\u3002\u4e5f\u8bb8\u4f60\u4e5f\u53ef\u4ee5\u8d21\u732e\u4e00\u4efd\u5c5e\u4e8e\u4f60\u81ea\u5df1\u7684\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>\u9636\u6bb51\uff1a\u7406\u89e3\uff08Understand\uff09<\/strong><\/span><\/h2>\n<p>\u5728\u7406\u89e3\u9636\u6bb5\uff0c\u4f60\u5c06\u5728\u6240\u6709\u53c2\u4e0e\u8005\u4e4b\u95f4\u521b\u5efa\u4e00\u4e2a\u5171\u4eab\u77e5\u8bc6\u5e93\u3002\u5229\u7528\u201c\u95ea\u7535\u6f14\u8bb2\u201d\uff08\u8bd1\u8005\u6ce8\uff1a\u95ea\u7535\u6f14\u8bb2\u65b9\u6cd5\u5e38\u5728\u4f1a\u8bae\u6216\u8005\u8bba\u575b\u4e2d\u4f7f\u7528\uff0c\u5728\u7279\u5b9a\u73af\u8282\u7531\u591a\u4f4d\u6f14\u8bb2\u8005\u53d1\u8868\u7b80\u77ed\u5206\u4eab\uff0c\u6bcf\u4e2a\u6f14\u8bb2\u53ea\u6301\u7eed\u51e0\u5206\u949f\uff09\u65b9\u6cd5\uff0c\u9080\u8bf7\u8de8\u5546\u4e1a\u7684\u77e5\u8bc6\u4e13\u5bb6\u4ece\u5546\u4e1a\u3001\u7528\u6237\u3001\u7ade\u54c1\u548c\u6280\u672f\u89d2\u5ea6\u6765\u6e05\u6670\u9610\u8ff0\u95ee\u9898\u7a7a\u95f4\uff08\u8bd1\u8005\u6ce8\uff1a\u95ee\u9898\u7a7a\u95f4problem space\u662f\u6307\u5b9a\u4e49\u95ee\u9898\u548c\u5bfb\u6c42\u89e3\u51b3\u65b9\u6848\u7684\u6846\u67b6\uff09\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #3366ff;\"><strong>1.1 \u201c\u6211\u4eec\u53ef\u4ee5\u5982\u4f55\uff08How Might We\uff09\u201d\u7b14\u8bb0\u6cd5<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-02.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62722 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-02.jpg\" alt=\"\" width=\"760\" height=\"428\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-02.jpg 760w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-02-300x169.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>\u201c\u6211\u4eec\u53ef\u4ee5\u5982\u4f55\uff08How Might We\uff09\u201d\u6216HMW\uff08\u7f29\u5199\uff09\u65b9\u6cd5\u662f\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\u8bba\u4e2d\u7684\u57fa\u672c\u65b9\u6cd5\u3002\u5728\u8c37\u6b4c\uff0c\u6211\u4eec\u4f1a\u5728\u95ea\u7535\u6f14\u8bb2\u548c\u6574\u4e2a\u201c\u7406\u89e3\u201d\u9636\u6bb5\u4e2d\u4f7f\u7528\u8fd9\u4e2a\u65b9\u6cd5\u6765\u6355\u6349\u673a\u4f1a\u70b9\u3002\u8fd9\u4e2a\u65b9\u6cd5\u80fd\u591f\u5e2e\u52a9\u56e2\u961f\u83b7\u53d6\u6d1e\u5bdf\u70b9\u548c\u542c\u5230\u75db\u70b9\uff0c\u5e76\u5bf9\u6d1e\u5bdf\u70b9\u548c\u75db\u70b9\u8fdb\u884c\u79ef\u6781\u7684\u91cd\u6784\u3002HMW\u65b9\u6cd5\u4e3a\u5e94\u5bf9\u6311\u6218\u521b\u5efa\u4e86\u4e00\u4e2a\u6709\u6548\u7684\u6846\u67b6\u3002<\/p>\n<p>\u5728\u95ea\u7535\u6f14\u8bb2\u5f00\u59cb\u4e4b\u524d\u5c31\u5411\u56e2\u961f\u8bf4\u660eHMW\u7684\u5de5\u4f5c\u6d41\u7a0b\uff0c\u8fd9\u70b9\u975e\u5e38\u91cd\u8981\u3002\u4f60\u8981\u786e\u4fdd\u56e2\u961f\u6210\u5458\u660e\u767d\u4ed6\u4eec\u8981\u627e\u7684\u662f\u673a\u4f1a\u70b9\uff0c\u800c\u4e0d\u662f\u89e3\u51b3\u65b9\u6848\u3002HMW\u77ed\u8bed\u4e2d\u7684\u6bcf\u4e2a\u5355\u8bcd\u6b63\u597d\u9884\u793a\u4e86\u56e2\u961f\u6210\u5458\u9700\u8981\u62e5\u6709\u7684\u6b63\u786e\u5fc3\u6001:<\/p>\n<ol>\n<li>\u5355\u8bcd\u201cHow\uff08\u5982\u4f55\uff09\u201d\u5f15\u5bfc\u56e2\u961f\u6210\u5458\u76f8\u4fe1\u7b54\u6848\u5c31\u5728\u90a3\u91cc<\/li>\n<li>\u5355\u8bcd\u201cMight\uff08\u53ef\u4ee5\/\u53ef\u80fd\uff09\u201d\u8ba9\u56e2\u961f\u6210\u5458\u77e5\u9053\u4ed6\u4eec\u7684HMW\u9648\u8ff0\u53ef\u80fd\u6709\u6548\uff0c\u4e5f\u53ef\u80fd\u65e0\u6548\uff0c\u4e24\u79cd\u7ed3\u679c\u90fdokay<\/li>\n<li>\u5355\u8bcd\u201cWe\uff08\u6211\u4eec\uff09\u201d\u63d0\u9192\u56e2\u961f\u6210\u5458\uff0c\u8bbe\u8ba1\u51b2\u523a\u662f\u56e2\u961f\u534f\u4f5c\uff0c\u9700\u8981\u5efa\u7acb\u5728\u5f7c\u6b64\u7684\u60f3\u6cd5\u4e4b\u4e0a<\/li>\n<\/ol>\n<p>\u8bf7\u4e0d\u8981\u5728\u8d77\u8349\u6216\u5b8c\u5584HMW\u9648\u8ff0\u4e0a\u82b1\u8d39\u5927\u91cf\u65f6\u95f4\u3002\u76f8\u53cd\uff0c\u4f60\u8981\u9f13\u52b1\u56e2\u961f\u6210\u5458\u5c3d\u53ef\u80fd\u63d0\u51fa\u66f4\u591a\u7684HMW\u9648\u8ff0\uff0c\u800c\u4e14\u8fd9\u4e9b\u9648\u8ff0\u5c3d\u53ef\u80fd\u5c11\u7684\u81ea\u6211\u4fee\u6b63\u3002\u8fd9\u662f\u4e00\u4e2a\u6269\u5c55\u601d\u7ef4\u7684\u7ec3\u4e60\uff0c\u76ee\u7684\u662f\u907f\u514d\u56e2\u961f\u8fc7\u65e9\u8fbe\u6210\u201c\u4e0d\u6210\u719f\u201d\u7684\u89e3\u51b3\u65b9\u6848\u3002\u4e0b\u9762\u662f\u4e00\u4e9b\u4f18\u79c0HMW\u65b9\u6cd5\u7684\u793a\u4f8b\uff1a<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u4f7f\u7528\u6307\u5357<\/strong><\/span><\/p>\n<ul>\n<li>\u8bf7\u7528\u4e00\u652f\u7c97\u7684\u9a6c\u514b\u7b14\u6765\u624b\u5199\u4f60\u7684HMW\u9648\u8ff0<\/li>\n<li>\u542c\u5230\u75db\u70b9\u65f6\uff0c\u628a\u4ed6\u4eec\u91cd\u6784\u6210\u673a\u4f1a\u70b9<\/li>\n<li>\u6bcf\u5f20\u4fbf\u7b7e\u4e0a\u53ea\u5199\u4e00\u4e2aHMW\u70b9\u5b50\u6216\u673a\u4f1a\u70b9<\/li>\n<li>\u8ffd\u6c42\u6570\u91cf\u800c\u975e\u5b8c\u7f8e<\/li>\n<\/ul>\n<p><em>\u4fe1\u606f\u6982\u89c8<\/em><br \/>\n<em>\u65f6\u957f\uff1a5\u5206\u949f\u8bf4\u660e<\/em><br \/>\n<em>\u6d3b\u52a8\u5f62\u5f0f\uff1a\u4e2a\u4eba<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #3366ff;\"><strong>1.2 \u95ea\u7535\u6f14\u8bb2\uff08Lightning Talks\uff09<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-03.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62723 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-03.jpg\" alt=\"\" width=\"760\" height=\"428\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-03.jpg 760w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-03-300x169.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>\u95ea\u7535\u6f14\u8bb2\uff08Lightning Talks\uff09\u662f\u8bbe\u8ba1\u51b2\u523a\u4e2d\u7684\u4e00\u4e2a\u6838\u5fc3\u65b9\u6cd5\uff0c\u4e5f\u662f\u4e00\u4e2a\u5728\u8bbe\u8ba1\u51b2\u523a\u6311\u6218\u4e2d\u6811\u7acb\u4e3b\u4eba\u7fc1\u610f\u8bc6\u7684\u7edd\u4f73\u673a\u4f1a\u3002\u5728\u8bbe\u8ba1\u51b2\u523a\u5f00\u59cb\u4e4b\u524d\u5c31\u7740\u624b\u89c4\u5212\u548c\u5b89\u6392\u95ea\u7535\u6f14\u8bb2\u3002\u6839\u636e\u4f60\u7684\u76ee\u6807\u6216\u8f93\u51fa\u7269\uff0c\u4f60\u53ef\u80fd\u9700\u8981\u534a\u5929\u65f6\u95f4\u6765\u53c2\u4e0e\u95ea\u7535\u6f14\u8bb2\u3002\u5728\u6240\u6709\u7684\u95ea\u7535\u6f14\u8bb2\u7ed3\u675f\u540e\uff0c\u4f60\u9700\u8981\u7ec4\u7ec7\u4e00\u6b21HMW\u5206\u4eab\u4f1a\uff0c\u6536\u96c6\u5e76\u5206\u4eab\u56e2\u961f\u63d0\u51fa\u7684\u6240\u6709\u673a\u4f1a\u70b9\u3002<\/p>\n<p>\u6bcf\u573a\u95ea\u7535\u6f14\u8bb2\u6700\u597d\u63a7\u5236\u572810-15\u5206\u949f\u3002\u4e3b\u9898\u5e94\u6db5\u76d6\u5546\u4e1a\u76ee\u6807\u3001\u7814\u7a76\u3001\u6280\u672f\u8bc4\u5ba1\uff08\u5982\u679c\u76f8\u5173\uff09\uff0c\u4ee5\u53ca\u4e0e\u4f60\u7684\u6311\u6218\u76f8\u5173\u7684\u4efb\u4f55\u5176\u4ed6\u5185\u5bb9\uff0c\u6bd4\u5982\u6cd5\u5f8b\u4e8b\u9879\u3001\u6750\u6599\u5ba1\u67e5\u6216\u662f\u7ade\u4e89\u5206\u6790\u3002\u4e3b\u9898\u56e0\u4f60\u6240\u5728\u884c\u4e1a\u6216\u9886\u57df\u800c\u5f02\u3002<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u4f7f\u7528\u6307\u5357<\/strong><\/span><\/p>\n<ul>\n<li>\u786e\u5b9a\u54ea\u4e9b\u4e3b\u9898\u4e0e\u4f60\u7684\u6311\u6218\u76f8\u5173<\/li>\n<li>\u786e\u5b9a\u56e2\u961f\u4e2d\u6bcf\u4e2a\u4e3b\u9898\u7684\u53d1\u8a00\u4eba\uff0c\u5e76\u5411\u4ed6\u4eec\u8bf4\u660e\u6f14\u8bb2\u7684\u8303\u56f4\u548c\u957f\u5ea6<\/li>\n<li>\u8003\u8651\u7ed9\u53d1\u8a00\u4eba\u521b\u5efa\u4f9b\u6f14\u8bb2\u7684\u5e7b\u706f\u7247\u6a21\u677f\uff0c\u65b9\u4fbf\u5c06\u5185\u5bb9\u6574\u5408\u5230\u4f60\u7684\u8bbe\u8ba1\u51b2\u523a\u5e7b\u706f\u7247\u4e2d<\/li>\n<li>\u8ddf\u8fdb\u6bcf\u4f4d\u53d1\u8a00\u4eba\uff0c\u786e\u4fdd\u4ed6\u4eec\u53ca\u65f6\u505a\u597d\u51c6\u5907<\/li>\n<\/ul>\n<p><em>\u4fe1\u606f\u6982\u89c8<\/em><br \/>\n<em>\u65f6\u957f\uff1a10-15\u5206\u949f<\/em><br \/>\n<em>\u6d3b\u52a8\u5f62\u5f0f\uff1a\u5c0f\u7ec4<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #3366ff;\"><strong>1.3 HMW\u5171\u4eab\u548c\u4eb2\u548c\u56fe\uff08Affinity Mapping\uff09<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-04.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62724 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-04.jpg\" alt=\"\" width=\"760\" height=\"428\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-04.jpg 760w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-04-300x169.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>\u4eb2\u548c\u56fe\u6cd5\uff08Affinity Mapping\uff09\u662f\u4e00\u79cd\u5bf9HMW\u4fbf\u7b7e\u6309\u4e3b\u9898\u8fdb\u884c\u5206\u7c7b\u7684\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\uff0c\u5e38\u5728\u95ea\u7535\u6f14\u8bb2\u4e4b\u540e\u8ddf\u968f\u4f7f\u7528\u3002\u8fd9\u662f\u4e00\u79cd\u5206\u4eab\u673a\u4f1a\u70b9\u7684\u65b9\u6cd5\uff0c\u56ca\u62ec\u4e86\u56e2\u961f\u8fc4\u4eca\u4e3a\u6b62\u5728\u51b2\u523a\u4e2d\u53d1\u73b0\u7684\u6240\u6709\u673a\u4f1a\u70b9\u3002<\/p>\n<p>\u5728\u56e2\u961f\u5f00\u59cb\u5206\u4eabHMW\u9648\u8ff0\u5e76\u5c06\u4fbf\u7b7e\u6309\u4e3b\u9898\u5206\u7c7b\u4e4b\u524d\uff0c\u63d0\u9192\u5927\u5bb6HMW\u65e8\u5728\u5bfb\u6c42\u673a\u4f1a\u70b9\uff0c\u800c\u4e0d\u662f\u95ee\u9898\u6216\u89e3\u51b3\u65b9\u6848\u3002\u5728\u8bbe\u8ba1\u51b2\u523a\u7684\u8fd9\u4e2a\u9636\u6bb5\uff0c\u8981\u9f13\u52b1\u56e2\u961f\u5e7f\u6cdb\u601d\u8003\uff0c\u5e76\u63a2\u7d22\u66f4\u591a\u53ef\u80fd\u7684\u89c6\u89d2\u3002\u5728\u5206\u4eabHMW\u65f6\uff0c\u4eb2\u548c\u56fe\u7c7b\u522b\u56fa\u5b9a\u4e0b\u6765\u53ef\u80fd\u9700\u8981\u4e00\u5b9a\u7684\u65f6\u95f4\u3002\u4f60\u53ef\u4ee5\u968f\u7740HMW\u5206\u4eab\u4f1a\u7684\u8fdb\u884c\u52a8\u6001\u8c03\u6574\u5206\u7c7b\u3002<\/p>\n<p>\u6301\u7eed\u5206\u7c7b\uff0c\u76f4\u5230\u4f60\u786e\u4fe1\u6bcf\u4e2a\u7c7b\u522b\u6216\u4e3b\u9898\u4e2d\u90fd\u6709\u8db3\u591f\u591a\u7684\u60f3\u6cd5\u3002\u8bb0\u5f97\u8bbe\u7f6e\u4e00\u4e2a\u201c\u6742\u9879\u201d\u7c7b\u522b\uff1b\u6709\u4e9b\u673a\u4f1a\u70b9\u96be\u4ee5\u5206\u7c7b\uff0c\u4f46\u4e5f\u5f88\u91cd\u8981\uff0c\u5e94\u5f53\u4e00\u540c\u8003\u8651\u3002<\/p>\n<p>\u5982\u679c\u6bcf\u4e2a\u7c7b\u522b\u6216\u4e3b\u9898\u4e2d\u7684\u70b9\u5b50\u4e0d\u591f\uff0c\u8bf7\u7ee7\u7eed\u6536\u96c6\uff0c\u76f4\u5230\u4f60\u5fc3\u6ee1\u610f\u8db3\u3002\u522b\u5fd8\u4e86\u8bbe\u7f6e\u4e00\u4e2a\u201c\u6742\u9879\u201d\u7c7b\u522b\uff1b\u867d\u7136\u8fd9\u4e9b\u673a\u4f1a\u70b9\u96be\u4ee5\u5206\u7c7b\uff0c\u4f46\u4e5f\u5f88\u91cd\u8981\uff0c\u5e94\u5f53\u4e00\u540c\u8003\u8651\u3002<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u4f7f\u7528\u6307\u5357<\/strong><\/span><\/p>\n<ul>\n<li>\u6bcf\u6b21\u4e00\u4eba\uff0c\u56e2\u961f\u6210\u5458\u9010\u4e2a\u8bfb\u51fa\u81ea\u5df1\u6240\u6709\u7684HMW\u9648\u8ff0\uff0c\u5e76\u5c06\u4fbf\u7b7e\u8d34\u5230\u767d\u677f\u4e0a<\/li>\n<li>\u53ea\u7ed9\u6bcf\u4e2a\u6210\u54583\u5206\u949f\u65f6\u95f4\u5b8c\u6210\u4e0a\u8ff0\u7b2c\u4e00\u6761\u64cd\u4f5c\uff0c\u4ee5\u4fbf\u9f13\u52b1\u4ed6\u4eec\u7b80\u660e\u627c\u8981<\/li>\n<li>\u5982\u679c\u53d7\u5230\u5176\u4ed6\u4eba\u5206\u4eab\u7684\u542f\u53d1\uff0c\u56e2\u961f\u6210\u5458\u53ef\u4ee5\u64b0\u5199\u66f4\u591aHMW\u9648\u8ff0<\/li>\n<li>\u8bf7\u7b49\u5230\u7b2c3\u4e2a\u4eba\u5b8c\u6210HMW\u9648\u8ff0\u4e4b\u540e\u518d\u542f\u52a8\u5206\u7c7b\u3002\u5728\u6b64\u4e4b\u540e\uff0c\u6bcf\u4e2a\u4eba\u9648\u8ff0\u65f6\u5c31\u5c06\u4fbf\u7b7e\u5f52\u7c7b\u3002\u63d0\u793a\uff1a\u4e0d\u8981\u7b49\u5230\u6bcf\u4e2a\u4eba\u90fd\u5206\u4eab\u5b8c\u6bd5\u518d\u5206\u7c7b\u3002\u5426\u5219\uff0c\u4f60\u4f1a\u7ed9\u81ea\u5df1\u6316\u4e0b\u4e00\u4e2a\u5e9e\u5927\u800c\u8270\u5de8\u7684\u5751<\/li>\n<\/ul>\n<p><em>\u4fe1\u606f\u6982\u89c8<\/em><br \/>\n<em>\u65f6\u957f\uff1a30\u5206\u949f<\/em><br \/>\n<em>\u6d3b\u52a8\u5f62\u5f0f\uff1a\u5c0f\u7ec4<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #3366ff;\"><strong>1.4 HMW\u6295\u7968<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-05.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62725 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-05.jpg\" alt=\"\" width=\"760\" height=\"428\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-05.jpg 760w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-05-300x169.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>HMW\u6295\u7968\uff08HMW voting\uff09\u662f\u4e00\u4e2a\u7528\u6765\u6392\u5e8f\u673a\u4f1a\u70b9\uff08\u5df2\u53d1\u73b0\uff09\u4f18\u5148\u7ea7\u7684\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\u3002\u8fd9\u9879\u6d3b\u52a8\u901a\u5e38\u5728\u4eb2\u548c\u56fe\u4e4b\u540e\u8fdb\u884c\u3002<\/p>\n<p>\u5f53\u56e2\u961f\u5b8c\u6210\u4eb2\u548c\u56fe\uff0c\u5e76\u5b9a\u4e49\u51fa\u6709\u7528\u7684\u5206\u7c7b\uff0c\u5c31\u53ef\u4ee5\u5bf9\u4ed6\u4eec\u8ba4\u4e3a\u6700\u91cd\u8981\u7684\u673a\u4f1a\u70b9\u8fdb\u884c\u6295\u7968\u4e86\u3002\u6295\u7968\u7684\u4e3b\u8981\u76ee\u7684\u662f\u9ad8\u4eae\u5bf9\u7528\u6237\u6700\u5177\u5438\u5f15\u529b\u7684\u673a\u4f1a\u70b9\uff0c\u5e76\u5e2e\u52a9\u56e2\u961f\u4e13\u6ce8\u4e8e\u6700\u597d\u7684\u70b9\u5b50\u3002\u56e2\u961f\u8981\u505a\u7684\u662f\u8fc5\u901f\u5728\u6240\u6709\u673a\u4f1a\u70b9\u4e2d\u5efa\u7acb\u4f18\u5148\u7ea7\uff0c\u800c\u975e\u5c1d\u8bd5\u7f29\u5c0f\u5230\u67d0\u4e00\u4e2a\u70b9\u5b50\u4e0a\u3002\u8bf7\u4e0d\u8981\u5728\u8fd9\u9879\u6d3b\u52a8\u4e0a\u82b1\u592a\u591a\u65f6\u95f4\u3002<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u4f7f\u7528\u6307\u5357<\/strong><\/span><\/p>\n<ul>\n<li>\u6bcf\u4e2a\u56e2\u961f\u6210\u5458\u67093\u7968\uff0c\u7528\u201c\u5c0f\u5706\u70b9\u201d\uff08\u8bd1\u8005\u6ce8\uff1a\u5982\u4e0a\u56fe\u4e2d\u5404\u79cd\u989c\u8272\u7684\u5c0f\u5706\u70b9\uff09\u6765\u4ee3\u8868\uff0c\u8d34\u5728\u4ed6\u4eec\u559c\u6b22\u7684HMW\u4fbf\u7b7e\u4e0a<\/li>\n<li>\u5141\u8bb8\u4e3a\u81ea\u5df1\u7684HMW\u4fbf\u7b7e\u6295\u7968<\/li>\n<li>\u5141\u8bb8\u4e3a\u540c\u4e00HMW\u4fbf\u7b7e\u6295\u591a\u7968<\/li>\n<li>\u8bf7\u4e3a\u72ec\u7acb\u7684HMW\u4fbf\u7b7e\u6295\u7968\uff0c\u800c\u4e0d\u662f\u7c7b\u522b<\/li>\n<li>\u83b7\u5f97\u66f4\u591a\u6295\u7968\uff08\u5c0f\u5706\u70b9\uff09\u7684HMW\u9648\u8ff0\uff0c\u9700\u8981\u56e2\u961f\u66f4\u591a\u7684\u5173\u6ce8<\/li>\n<li>\u4f60\u8981\u505a\u7684\u4e0d\u662f\u52aa\u529b\u7f29\u5c0f\u5230\u4e00\u4e2a\u65b9\u5411\u6216\u7c7b\u522b\u4e0a\uff0c\u800c\u662f\u968f\u7740\u8bbe\u8ba1\u51b2\u523a\u7684\u63a8\u8fdb\u6301\u7eed\u9ad8\u4eae\u4f60\u91cd\u70b9\u5f3a\u8c03\u7684\u533a\u57df<\/li>\n<\/ul>\n<p><em>\u4fe1\u606f\u6982\u89c8<\/em><br \/>\n<em>\u65f6\u957f\uff1a5\u5206\u949f<\/em><br \/>\n<em>\u6d3b\u52a8\u5f62\u5f0f\uff1a\u4e2a\u4eba<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #3366ff;\"><strong>1.5 \u4f53\u9a8c\u5730\u56fe\uff08Experience Mapping\uff09<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-06.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62726 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-06.jpg\" alt=\"\" width=\"760\" height=\"428\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-06.jpg 760w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-06-300x169.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>\u4f53\u9a8c\u5730\u56fe\uff08Experience Mapping\uff09\u662f\u4e00\u4e2a\u5e38\u89c1\u7684\u7528\u6237\u4f53\u9a8c\u65b9\u6cd5\uff0c\u8be5\u65b9\u6cd5\u53ef\u4ee5\u5e2e\u52a9\u56e2\u961f\u9010\u6b65\u63cf\u7ed8\u51fa\u7279\u5b9a\u7528\u6237\u5728\u67d0\u4e2a\u95ee\u9898\u7a7a\u95f4\u6216\u60c5\u5883\u4e2d\u7684\u4f53\u9a8c\u5386\u7a0b\u3002\u8be5\u65b9\u6cd5\u4e0e\u7528\u6237\u65c5\u7a0b\u5730\u56fe\u7565\u6709\u4e0d\u540c\u3002\u8fd9\u4e2a\u6d3b\u52a8\u5b9e\u8df5\u6709\u52a9\u4e8e\u6574\u4e2a\u56e2\u961f\u5efa\u7acb\u5bf9\u7528\u6237\u52a8\u673a\u3001\u9700\u6c42\u548c\u75db\u70b9\u7684\u540c\u7406\u5fc3\u3002<\/p>\n<p>\u5982\u679c\u4f60\u6b63\u5728\u7814\u53d1\u65b0\u4ea7\u54c1\u6216\u6b63\u5728\u4e3a\u5df2\u6709\u4ea7\u54c1\u5bfb\u6c42\u4f18\u5316\u673a\u4f1a\u70b9\uff0c\u4f7f\u7528\u4f53\u9a8c\u5730\u56fe\u65b9\u6cd5\u4f1a\u6709\u5f88\u6709\u5e2e\u52a9\u3002\u66f4\u91cd\u8981\u7684\u662f\uff0c\u5b83\u53ef\u4ee5\u8ba9\u4f60\u8df3\u51fa\u4ea7\u54c1\u7814\u53d1\u6d41\u7a0b\uff0c\u8fdb\u800c\u89c2\u5bdf\u66f4\u5b8f\u89c2\u7684\u7528\u6237\u4f7f\u7528\u60c5\u5883\u3002<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u4f7f\u7528\u6307\u5357<\/strong><\/span><\/p>\n<ul>\n<li>\u4ece\u7528\u6237\u4ea7\u751f\u539f\u59cb\u9700\u6c42\u5f00\u59cb\u3002\u4f8b\u5982\uff0c\u201c\u6211\u60f3\u5851\u5f62\u201d\u6216\u201c\u6211\u89c9\u5f97\u6211\u60f3\u6362\u4e2a\u5de5\u4f5c\u201d<\/li>\n<li>\u7136\u540e\u5217\u51fa\u4ed6\u4eec\u4e3a\u6ee1\u8db3\u5f53\u524d\u9700\u8981\u6240\u5c1d\u8bd5\u7ecf\u5386\u7684\u6bcf\u4e00\u6b65<\/li>\n<li>\u5bf9\u6bcf\u4e2a\u6b65\u9aa4\u52a0\u4ee5\u8bf4\u660e\uff0c\u5e76\u9ad8\u4eae\u75db\u70b9<\/li>\n<li>\u4f60\u4e5f\u53ef\u4ee5\u589e\u52a0\u591a\u4e2a\u56fe\u5c42\u6765\u6807\u6ce8\u5e73\u53f0\u7c7b\u522b\uff08\u79fb\u52a8\u8bbe\u5907\u3001\u684c\u9762\u7535\u8111\uff09\u6216\u73af\u5883\u56e0\u7d20\uff08\u5728\u8f66\u91cc\u3001\u5728\u5bb6\uff09<\/li>\n<\/ul>\n<p><em>\u4fe1\u606f\u6982\u89c8<\/em><br \/>\n<em>\u65f6\u957f\uff1a30-50\u5206\u949f<\/em><br \/>\n<em>\u6d3b\u52a8\u5f62\u5f0f\uff1a\u5c0f\u7ec4<\/em><br \/>\n<em>\u51b2\u523a\u7c7b\u578b\uff1a\u65b0\u4ea7\u54c1\u3001\u5df2\u6709\u4ea7\u54c1<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #3366ff;\"><strong>1.6 \u7528\u6237\u8bbf\u8c08\uff08User Interviews\uff09<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-07.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62727 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-07.jpg\" alt=\"\" width=\"760\" height=\"428\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-07.jpg 760w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-07-300x169.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>\u67d0\u4e9b\u8bbe\u8ba1\u51b2\u523a\u5728\u7406\u89e3\u9636\u6bb5\uff08\u9636\u6bb51\uff09\u53ef\u80fd\u8fd8\u4f1a\u8fdb\u884c\u7528\u6237\u8bbf\u8c08\uff0c\u76ee\u7684\u662f\u4e3a\u51b2\u523a\u9879\u76ee\u6ce8\u5165\u4e00\u624b\u7684\u7528\u6237\u89c6\u89d2\u3002\u7528\u6237\u8bbf\u8c08\u901a\u8fc7\u8bb2\u6545\u4e8b\u6765\u63a2\u7d22\u7528\u6237\u60c5\u611f\u3001\u7406\u89e3\u7528\u6237\u76ee\u6807\u3001\u5e76\u8bc4\u4f30\u7528\u6237\u9700\u6c42\u3002\u8bbf\u8c08\u7684\u76ee\u7684\u662f\u83b7\u53d6\u7528\u6237\u771f\u5b9e\u4f53\u9a8c\u7684\u540c\u7406\u5fc3\u3002\u901a\u8fc7\u79fb\u60c5\uff0c\u6211\u4eec\u53ef\u4ee5\u6253\u9020\u51fa\u66f4\u597d\u6ee1\u8db3\u7528\u6237\u4f7f\u7528\u7684\u8bbe\u8ba1\u65b9\u6848\u3002<\/p>\n<p>\u4f8b\u5982\uff0c\u5982\u679c\u4f60\u6b63\u81f4\u529b\u4e8e\u4e00\u6b3e\u6570\u5b57\u624b\u8868\u7684\u65b0\u9879\u76ee\uff0c\u4f60\u53ef\u80fd\u60f3\u8981\u4e86\u89e3\u4eba\u4eec\u76ee\u524d\u662f\u5982\u4f55\u638c\u63a7\u65f6\u95f4\u7684\u3002\u4ed6\u4eec\u7528\u4ec0\u4e48\uff1f\u4ed6\u4eec\u559c\u6b22\u4ec0\u4e48\uff1f\u6709\u4ec0\u4e48\u75db\u70b9\u5462\uff1f<\/p>\n<p>\u4f60\u4e5f\u53ef\u4ee5\u8003\u8651\u5728\u8bbe\u8ba1\u51b2\u523a\u4e2d\u4f7f\u7528\u53e6\u5916\u4e24\u79cd\u7c7b\u4f3c\u7684\u8bbf\u8c08\u65b9\u6cd5\uff1a\u4e13\u5bb6\u8bbf\u8c08\u548c\u5229\u76ca\u76f8\u5173\u8005\u8bbf\u8c08\u3002<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u4f7f\u7528\u6307\u5357<\/strong><\/span><\/p>\n<ul>\n<li>\u5728\u51b2\u523a\u5f00\u59cb\u4e4b\u524d\u62db\u52df\u7528\u6237\uff0c\u5e76\u51c6\u5907\u597d\u8bbf\u8c08\u95ee\u9898<\/li>\n<li>\u662f\u5426\u53ef\u4ee5\u989d\u5916\u589e\u52a0\u8bbf\u8c08\u65f6\u95f4\u53d6\u51b3\u4e8e\u8bbf\u8c08\u5f62\u5f0f\uff08\u9762\u5bf9\u9762\u8bbf\u8c08\u6216\u89c6\u9891\u4f1a\u8bae\uff09<\/li>\n<li>\u4e3a\u7528\u6237\u7cbe\u5fc3\u5236\u4f5c\u4e00\u4efd\u7ed9\u529b\u7684\u4ecb\u7ecd\uff0c\u9610\u660e\u8bbf\u8c08\u80cc\u666f<\/li>\n<li>\u4e13\u6ce8\u7528\u6237\u5bf9\u4ea7\u54c1\u7684\u771f\u5b9e\u4f53\u9a8c<\/li>\n<li>\u8be2\u95ee\u4ed6\u4eec\u7684\u597d\u6076<\/li>\n<li>\u591a\u95ee\u80fd\u6fc0\u53d1\u7528\u6237\u6545\u4e8b\u7684\u95ee\u9898\uff0c\u800c\u4e0d\u662f\u201c\u662f\u975e\u201d\u7684\u7b80\u5355\u56de\u5e94<\/li>\n<li>\u786e\u4fdd\u8bbf\u8c08\u4e2d\u2154\u7684\u65f6\u95f4\u90fd\u662f\u7528\u6237\u5728\u8bf4\uff0c\u56e2\u961f\u5728\u542c<\/li>\n<\/ul>\n<p><em>\u4fe1\u606f\u6982\u89c8<\/em><br \/>\n<em>\u65f6\u957f\uff1a30-45\u5206\u949f<\/em><br \/>\n<em>\u6d3b\u52a8\u5f62\u5f0f\uff1a\u7814\u7a76\u8005\u548c\u53d7\u8bbf\u8005<\/em><br \/>\n<em>\u51b2\u523a\u7c7b\u578b\uff1a\u65b0\u4ea7\u54c1<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #3366ff;\"><strong>1.7 \u540c\u7406\u5fc3\u6784\u5efa\u6cd5\uff08Empathy Building Exercises\uff09<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-08.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62728 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-08.jpg\" alt=\"\" width=\"760\" height=\"428\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-08.jpg 760w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-08-300x169.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>\u540c\u7406\u5fc3\u6784\u5efa\u6cd5\uff08Empathy Building Exercises\uff09\u662f\u4e00\u4e2a\u5e2e\u52a9\u56e2\u961f\u63d0\u524d\u8fdb\u5165\u7528\u6237\u601d\u7ef4\u6a21\u5f0f\u7684\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\uff0c\u8be5\u65b9\u6cd5\u9700\u8981\u56e2\u961f\u6210\u5458\u81ea\u884c\u4f7f\u7528\u548c\u4f53\u9a8c\u8bbe\u8ba1\u51b2\u523a\u4e2d\u805a\u7126\u7684\u4ea7\u54c1\u3002\u8fd9\u79cd\u65b9\u6cd5\u6709\u52a9\u4e8e\u56e2\u961f\u63d0\u51fa\u66f4\u597d\u6ee1\u8db3\u7528\u6237\u9700\u6c42\u7684\u70b9\u5b50\u3002<\/p>\n<p>\u4f8b\u5982\uff0c\u5982\u679c\u8bbe\u8ba1\u51b2\u523a\u76ee\u7684\u662f\u505a\u4e00\u6b3e\u79fb\u52a8app\uff0c\u90a3\u4e48\u56e2\u961f\u6210\u5458\u53ef\u4ee5\u4f7f\u7528\u8be5app\u5b8c\u6210\u4e00\u9879\u7279\u5b9a\u7684\u4efb\u52a1\u3002\u7136\u540e\uff0c\u53cd\u601d\u5e76\u8bb0\u5f55\u4e0b\u4f7f\u7528\u4f53\u9a8c\uff0c\u91cd\u70b9\u5173\u6ce8\u9047\u5230\u7684\u6240\u6709\u75db\u70b9\uff0c\u4ee5\u53ca\u4efb\u4f55\u723d\u70b9\u3002<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u4f7f\u7528\u6307\u5357<\/strong><\/span><\/p>\n<ul>\n<li>\u9009\u62e9\u4ea7\u54c1\u7684\u5173\u952e\u4efb\u52a1<\/li>\n<li>\u9884\u7559\u51fa30\u5206\u949f\u65f6\u95f4<\/li>\n<li>2-3\u4eba\u4e00\u7ec4<\/li>\n<li>\u5b8c\u6210\u4efb\u52a1\u5e76\u505a\u4f53\u9a8c\u8bb0\u5f55<\/li>\n<li>\u5728\u5927\u7ec4\u5185\u5206\u4eab\u6240\u6709\u7684\u4f53\u9a8c\u8bb0\u5f55<\/li>\n<\/ul>\n<p><em>\u4fe1\u606f\u6982\u89c8<\/em><br \/>\n<em>\u65f6\u957f\uff1a30-50\u5206\u949f<\/em><br \/>\n<em>\u6d3b\u52a8\u5f62\u5f0f\uff1a\u5c0f\u7ec4<\/em><br \/>\n<em>\u51b2\u523a\u7c7b\u578b\uff1a\u9002\u7528\u6240\u6709<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #3366ff;\"><strong>1.8 \u7528\u6237\u65c5\u7a0b\u5730\u56fe\uff08User Journey Mapping\uff09<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-09.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-62729 size-full\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-09.jpg\" alt=\"\" width=\"760\" height=\"428\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-09.jpg 760w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2019\/05\/uxrenyi-298-09-300x169.jpg 300w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><\/a><\/p>\n<p>\u7528\u6237\u65c5\u7a0b\u5730\u56fe\uff08User Journey Mapping\uff09\u662f\u4e00\u4e2a\u5e38\u7528\u7684\u8bbe\u8ba1\u51b2\u523a\u65b9\u6cd5\uff0c\u8be5\u65b9\u6cd5\u91c7\u7528\u9010\u6b65\u7ed8\u5236\u65b9\u5f0f\uff0c\u8f93\u51fa\u7528\u6237\u5728\u9047\u5230\u4f60\u7684\u95ee\u9898\u7a7a\u95f4\u6216\u4e0e\u4f60\u7684\u4ea7\u54c1\u4ea4\u4e92\u65f6\u7684\u5b8c\u6574\u4f53\u9a8c\u5730\u56fe\u3002\u8be5\u65b9\u6cd5\u901a\u8fc7\u6df1\u5165\u7528\u6237\u601d\u7ef4\u6a21\u5f0f\u3001\u9610\u660e\u75db\u70b9\u3001\u53d1\u73b0\u673a\u4f1a\u70b9\u3001\u521b\u9020\u5168\u65b0\u7684\uff08\u6291\u6216\u4f18\u5316\u7684\uff09\u7528\u6237\u4f53\u9a8c\u4e3a\u56e2\u961f\u8d4b\u80fd\u3002<\/p>\n<p>\u65c5\u7a0b\u5730\u56fe\u901a\u5e38\u7528\u4e8e\u7279\u5b9a\u7c7b\u578b\u7684\u7528\u6237\uff0c\u53c8\u79f0\u4e3a\u7528\u6237\u89d2\u8272\uff08persona\uff09\u3002\u5982\u679c\u8bbe\u8ba1\u51b2\u523a\u7684\u95ee\u9898\u7a7a\u95f4\u5377\u5165\u4e86\u591a\u6837\u7684\u7528\u6237\u7fa4\u6216\u73a9\u5bb6\u7fa4\uff0c\u4f60\u9700\u8981\u7ed8\u5236\u591a\u4e2a\u65c5\u7a0b\u5730\u56fe\uff0c\u6bcf\u7c7b\u7528\u6237\u7fa4\u4e00\u4e2a\u3002<\/p>\n<p>\u5982\u4f55\u5f00\u542f\u7528\u6237\u65c5\u7a0b\u5730\u56fe\u53d6\u51b3\u4e8e\u4f60\u6240\u5904\u7684\u4ea7\u54c1\u5468\u671f\u3002\u5982\u679c\u4f60\u662f\u5728\u505a\u65b0\u4ea7\u54c1\u7684\u8bbe\u8ba1\u51b2\u523a\u548c\uff08\u6216\uff09\u5904\u4e8e\u4ea7\u54c1\u5468\u671f\u7684\u65e9\u671f\u9636\u6bb5\uff0c\u90a3\u4f60\u53ef\u80fd\u60f3\u8981\u63a2\u7d22\u4ea7\u54c1\u7684\u67d0\u4e2a\u7528\u4f8b\uff0c\u5e76\u4e14\u5c06\u7528\u6237\u8fdb\u5165\u8be5\u7528\u4f8b\u7684\u521d\u59cb\u5207\u5165\u70b9\u4f5c\u4e3a\u65c5\u7a0b\u5730\u56fe\u7684\u8d77\u70b9\u3002\u5982\u679c\u662f\u4e00\u6b3e\u5df2\u6709\u4ea7\u54c1\uff0c\u5e76\u5728\u4ea7\u54c1\u5468\u671f\u7684\u4e2d\u540e\u671f\uff0c\u90a3\u4e48\u4f60\u53ef\u4ee5\u5728\u7528\u6237\u6700\u521d\u4e86\u89e3\u4f60\u7684\u4ea7\u54c1\u3001\u641c\u7d22\u4f60\u7684\u4ea7\u54c1\u3001\u6216\u8005\u4ed6\u4eec\u521d\u4f53\u9a8c\uff08Onboarding\uff09\u4f60\u7684\u4ea7\u54c1\u548c\uff08\u6216\uff09\u6ce8\u518c\u8d26\u6237\u65f6\u5f00\u59cb\u4f60\u7684\u65c5\u7a0b\u5730\u56fe\u3002<\/p>\n<p><span style=\"color: #3366ff;\"><strong>\u4f7f\u7528\u6307\u5357<\/strong><\/span><\/p>\n<ul>\n<li>\u4ece\u7528\u6237\u8fdb\u5165\u4ea7\u54c1\u4f53\u9a8c\u7684\u7b2c\u4e00\u6b65\u6216\u5207\u5165\u70b9\u5f00\u59cb<\/li>\n<li>\u9010\u4e2a\u6dfb\u52a0\u65c5\u7a0b\u4e2d\u7684\u6b65\u9aa4\uff0c\u76f4\u5230\u7528\u6237\u76ee\u6807\u8fbe\u6210<\/li>\n<li>\u4e3a\u6bcf\u4e2a\u6b65\u9aa4\u6dfb\u52a0\u8bf4\u660e\uff0c\u5e76\u9ad8\u4eae\u65c5\u7a0b\u4e2d\u7684\u75db\u70b9<\/li>\n<\/ul>\n<p><em>\u4fe1\u606f\u6982\u89c8<\/em><br \/>\n<em>\u65f6\u957f\uff1a30-50\u5206\u949f<\/em><br \/>\n<em>\u6d3b\u52a8\u5f62\u5f0f\uff1a\u5c0f\u7ec4<\/em><br \/>\n<em>\u51b2\u523a\u7c7b\u578b\uff1a\u9002\u7528\u6240\u6709<\/em><\/p>\n<p><span style=\"color: #999999;\"><em>\u539f\u6587\u94fe\u63a5\uff1ahttps:\/\/designsprintkit.withgoogle.com\/methodology\/phase1-understand<\/em><\/span><\/p>\n<h1 style=\"text-align: center;\">\t\t<div class=\"wpulike wpulike-robeen \" ><div class=\"wp_ulike_general_class wp_ulike_is_unliked\"><label><input \ttype=\"checkbox\"\n\t\t\t\t\t\t\tdata-ulike-id=\"62711\"\n\t\t\t\t\t\t\tdata-ulike-nonce=\"0b1c2c0895\"\n\t\t\t\t\t\t\tdata-ulike-type=\"likeThis\"\n\t\t\t\t\t\t\tdata-ulike-status=\"3\"\n\t\t\t\t\t\t\tclass=\"wp_ulike_btn wp_ulike_put_image\"\n\t\t\t\t\t\t\t \/><svg class=\"heart-svg\" viewBox=\"467 392 58 57\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g class=\"Group\" fill=\"none\" fill-rule=\"evenodd\" transform=\"translate(467 392)\"><path d=\"M29.144 20.773c-.063-.13-4.227-8.67-11.44-2.59C7.63 28.795 28.94 43.256 29.143 43.394c.204-.138 21.513-14.6 11.44-25.213-7.214-6.08-11.377 2.46-11.44 2.59z\" class=\"heart\" fill=\"#AAB8C2\" \/><circle class=\"main-circ\" fill=\"#E2264D\" opacity=\"0\" cx=\"29.5\" cy=\"29.5\" r=\"1.5\" \/><g class=\"grp7\" opacity=\"0\" transform=\"translate(7 6)\"><circle class=\"oval1\" fill=\"#9CD8C3\" cx=\"2\" cy=\"6\" r=\"2\" \/><circle class=\"oval2\" fill=\"#8CE8C3\" cx=\"5\" cy=\"2\" r=\"2\" \/><\/g><g 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