{"id":68378,"date":"2020-07-13T20:21:23","date_gmt":"2020-07-13T12:21:23","guid":{"rendered":"https:\/\/uxren.cn\/?p=68378"},"modified":"2022-04-08T09:22:16","modified_gmt":"2022-04-08T09:22:16","slug":"jiexisitanfushejisiweizhongde65zhonguxfangfa","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=68378","title":{"rendered":"\u89e3\u6790\u65af\u5766\u798f\u8bbe\u8ba1\u601d\u7ef4\u4e2d\u768465\u79cdUX\u65b9\u6cd5"},"content":{"rendered":"<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2020\/07\/uxrenyi-344-00.jpeg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"alignnone wp-image-68385\" src=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2020\/07\/uxrenyi-344-00.jpeg\" alt=\"\" width=\"1000\" height=\"750\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2020\/07\/uxrenyi-344-00.jpeg 512w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2020\/07\/uxrenyi-344-00-300x225.jpeg 300w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p>\u7ffb\u8bd1\uff1a\u55f2\u513f\u00a0 \u00a0\u5ba1\u6821\uff1aJune\u00a0 |\u00a0 \u00a0<a href=\"https:\/\/www.uxren.cn\/?page_id=7869\" target=\"_blank\" rel=\"noopener\"><strong>UXRen\u7ffb\u8bd1\u7ec4<\/strong><\/a>\u00a0#344\u8bd1\u6587<br \/>\n\u4f5c\u8005\uff1a Kalpesh Prithyani<br \/>\n\u539f\u6587\u6807\u9898\uff1a\u300a65 UX methods and when to use them\u300b<\/p>\n<p>&nbsp;<\/p>\n<p>\u6211\u521a\u4ece\u4e8b\u7528\u6237\u4f53\u9a8c\u5de5\u4f5c\u65f6\uff0c\u603b\u662f\u82e6\u4e8e\u627e\u4e0d\u5230\u5408\u9002\u7684\u5de5\u5177\u3002\u6211\u5728\u7f51\u4e0a\u641c\u5bfb\uff0c\u603b\u4e5f\u627e\u4e0d\u5230\u5168\u9762\u7684\u8d44\u6599\uff0c\u53ea\u6709\u4e00\u4e9b\u96f6\u661f\u7684\u4e1c\u897f\u3002\u5728\u53c2\u52a0\u4e86\u591a\u6b21\u8bb2\u5ea7\u3001\u7814\u8ba8\u4f1a\u5e76\u5728\u8fd9\u4e2a\u884c\u4e1a\u5de5\u4f5c\u5f88\u4e45\u4e4b\u540e\uff0c\u6211\u603b\u7ed3\u4e86\u8fd9\u4efd\u6e05\u5355\u4f5c\u4e3a\u53c2\u8003\u3002\u8fd9\u91cc\u6709100\u4e2a\u5de5\u5177\uff0c\u6211\u628a\u5b83\u4eec\u5212\u5206\u8fdb\u7528\u6237\u4f53\u9a8c\u8bbe\u8ba1\u601d\u7ef4\u6d41\u7a0b\u7684\u4e0d\u540c\u9636\u6bb5\u4e4b\u4e2d\uff08\u8fd9\u5957\u6d41\u7a0b\u7531\u65af\u5766\u798f\u5927\u5b66\u8bbe\u8ba1\u5b66\u9662\u5f00\u53d1\uff09\u3002\u6211\u5e0c\u671b\u8fd9\u4e5f\u80fd\u5bf9\u4f60\u6709\u6240\u5e2e\u52a9\u3002<\/p>\n<p>(\u8fd9\u4e9b\u65b9\u6cd5\u5e76\u4e0d\u5c40\u9650\u4e8e\u5b83\u4eec\u6240\u5e94\u7528\u7684\u9636\u6bb5\uff0c\u4f8b\u5982\uff0c\u6545\u4e8b\u677f\u4e5f\u53ef\u4ee5\u7528\u4e8e\u5b9a\u4e49\u95ee\u9898)<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>1. \u7406\u89e3\u7528\u6237\uff08Empathy\uff09<\/strong><\/span><\/h2>\n<p>\u8981\u89e3\u51b3\u4e00\u4e2a\u95ee\u9898\uff0c\u9996\u5148\u4f60\u9700\u8981\u4e0e\u4e9f\u5f85\u5904\u7406\u95ee\u9898\u7684\u53d7\u4f17\u7fa4\u4f53\u4ea7\u751f\u5171\u60c5\u3002\u8fd9\u662f\u4ee5\u7528\u6237\u4e3a\u4e2d\u5fc3\u7684\u8bbe\u8ba1\u65b9\u6cd5\u4e2d\u6700\u5173\u952e\u7684\u4e00\u6b65\u3002<\/p>\n<ol>\n<li><strong>\u4e00\u5bf9\u4e00\u8bbf\u8c08\uff08One-on-one interviews\uff09<br \/>\n<\/strong>\u4e86\u89e3\u7528\u6237\u5bf9\u8ba8\u8bba\u4e3b\u9898\u7684\u770b\u6cd5\u3002\u8bbf\u8c08\u53ef\u4ee5\u662f\u7ed3\u6784\u5316\u7684\u3001\u534a\u7ed3\u6784\u5316\u7684\u6216\u975e\u7ed3\u6784\u5316\u7684\u3002<\/li>\n<li><strong>\u60c5\u5883\u8bbf\u8c08\/\u8c03\u67e5\uff08Contextual interview\/inquiry\uff09<br \/>\n<\/strong>\u4e00\u79cd\u534a\u7ed3\u6784\u5316\u7684\u8bbf\u8c08\uff0c\u4ee5\u6355\u6349\u7528\u6237\u5728\u5176\u5de5\u4f5c\u73af\u5883\u4e2d\u7684\u8868\u73b0\uff0c\u4ece\u800c\u83b7\u53d6\u4ed6\u4eec\u5728\u8c08\u4e2d\u53ef\u80fd\u9057\u6f0f\u7684\u4fe1\u606f\u3002<\/li>\n<li><strong>\u4eba\u79cd\u5b66\u7814\u7a76\uff08Ethnographic research\uff09<br \/>\n<\/strong>\u7528\u4e8e\u521b\u5efa\u5168\u65b0\u548c\u4e0d\u540c\u7684\u53d1\u73b0\u3002\u5c31\u50cf\u60c5\u5883\u8bbf\u8c08\u4e00\u6837\uff0c\u4f46\u4f1a\u5b58\u5728\u4e00\u6bb5\u8f83\u957f\u7684\u8ffd\u8e2a\u671f\u3002<\/li>\n<li><strong>AEIOU\u4e94\u8981\u7d20\u5206\u6790\u6cd5\uff08AEIOU\uff09<br \/>\n<\/strong>\u7528\u4e8e\u5c06\u4f60\u7684\u4eba\u79cd\u5b66\u7814\u7a76\u5212\u5206\u4e3a\u4e94\u4e2a\u8981\u7d20\uff0c\u5373\u6d3b\u52a8\uff08activity\uff09\u3001\u73af\u5883\uff08environment\uff09\u3001\u4ea4\u4e92\uff08interaction\uff09\u3001\u5bf9\u8c61\uff08object\uff09\u548c\u7528\u6237\uff08users\uff09\u3002<\/li>\n<li><strong>\u7126\u70b9\u5c0f\u7ec4\uff08Focus groups\uff09<br \/>\n<\/strong>\u4ece\u591a\u6837\u7684\u4eba\u53e3\u7edf\u8ba1\u5b66\u6837\u672c\u4e2d\u83b7\u53d6\u7528\u6237\u89c2\u70b9\u3002<\/li>\n<li><strong>\u95ee\u5377\u8c03\u67e5\uff08Surveys\uff09<br \/>\n<\/strong>\u5feb\u901f\u6536\u96c6\u5927\u91cf\u7684\u7edf\u8ba1\u6570\u636e\u3002\u8c37\u6b4cforms\u548csurvey monkey\u662f\u4e24\u4e2a\u5f88\u597d\u7684\u5de5\u5177\u3002<\/li>\n<li><strong>\u53ef\u7528\u6027\u6d4b\u8bd5\uff08Usability testing\uff09<br \/>\n<\/strong>\u901a\u8fc7\u9080\u8bf7\u7528\u6237\u6d4b\u8bd5\u5df2\u6709\u65b9\u6848\u6765\u4e86\u89e3\u5176\u4e2d\u7684\u95ee\u9898\u3002<\/li>\n<li><strong>5whys\u5206\u6790\u6cd5\uff08The 5 whys\uff09<br \/>\n<\/strong>\u4f60\u5148\u95ee\u4e00\u4e2a\u95ee\u9898\uff0c\u7136\u540e\u8fde\u7eed\u95ee5\u4e2a\u201c\u4e3a\u4ec0\u4e48\u201d\uff0c\u4ee5\u627e\u5230\u7528\u6237\u884c\u4e3a\u7684\u6839\u672c\u539f\u56e0\u3002<\/li>\n<li><strong>\u5361\u7247\u5206\u7c7b\u6cd5\uff08Card sorting\uff09<br \/>\n<\/strong>\u4e86\u89e3\u7528\u6237\u7684\u5fc3\u667a\u6a21\u578b\u5e76\u6784\u5efa\u51fa\u4fe1\u606f\u67b6\u6784\u3002<\/li>\n<li><strong>\u65e5\u8bb0\u7814\u7a76\u6cd5\/\u65e5\u5fd7\u6cd5\uff08Diary Study\uff09<br \/>\n<\/strong>\u60c5\u5883\u8bbf\u8c08\u53ea\u9002\u5408\u89c2\u5bdf1\u4e2a\u5c0f\u65f6\u5de6\u53f3\uff0c\u4e3a\u4e86\u6355\u6349\u5230\u7528\u6237\u751f\u6d3b\u7684\u66f4\u591a\u65b9\u9762\uff0c\u6211\u4eec\u53ef\u4ee5\u4f7f\u7528\u65e5\u8bb0\/\u5f55\u50cf\u7814\u7a76\u3002<\/li>\n<li><strong>\u4f53\u529b\u6fc0\u8361\u6cd5\uff08Body storming\uff09<br \/>\n<\/strong>\u901a\u8fc7\u626e\u6f14\u7528\u6237\u7684\u771f\u5b9e\u884c\u4e3a\uff08\u52a8\u8d77\u6765\uff09\u6765\u611f\u540c\u8eab\u53d7\uff0c\u8fdb\u800c\u83b7\u53d6\u7528\u6237\u540c\u7406\u5fc3\uff0c\u800c\u4e0d\u4ec5\u4ec5\u662f\u5c06\u95ee\u9898\u7406\u8bba\u5316\u3002\u8fd9\u4e2a\u65b9\u6cd5\u5728\u5f88\u96be\u63a5\u89e6\u5230\u7528\u6237\u7684\u60c5\u51b5\u4e0b\u5f88\u6709\u7528\u3002<\/li>\n<li><strong>\u4eba\u673a\u5de5\u7a0b\u5b66\u5206\u6790\u6cd5\uff08Ergonomic analysis\uff09<br \/>\n<\/strong>\u5728\u91cd\u65b0\u8bbe\u8ba1\u4e00\u4e2a\u5b9e\u4f53\u4ea7\u54c1\u65f6\u63d0\u51fa\u6539\u8fdb\u5efa\u8bae\u6216\u7ed9\u51fa\u53ef\u53c2\u8003\u7684\u4eba\u673a\u5de5\u7a0b\u5b66\u6807\u51c6\u3002<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>2. \u5b9a\u4e49\u95ee\u9898\uff08Define\uff09<\/strong><\/span><\/h2>\n<p>\u7528\u4e8e\u5206\u6790\u4e0a\u4e00\u6b65\u6536\u96c6\u7684\u6570\u636e\uff0c\u5e76\u63cf\u8ff0\u7528\u6237\u7684\u75db\u70b9\u3002<\/p>\n<ol>\n<li><strong>\u65c5\u7a0b\u5730\u56fe\uff08Journey map\uff09<\/strong><br \/>\n\u83b7\u53d6\u4e00\u4e2a\u7528\u4e8e\u89c2\u5bdf\u7279\u5b9a\u573a\u666f\u4e2d\u7279\u5b9a\u7528\u6237\u7684\u5168\u666f\u89c6\u89d2\uff0c\u4ee5\u4fbf\u4e0d\u540c\u7684\u56e2\u961f\u53ef\u4ee5\u6df1\u5165\u67e5\u9605\u5e76\u6539\u8fdb\u65c5\u7a0b\u4e2d\u7684\u5404\u4e2a\u90e8\u5206\u3002<\/li>\n<li><strong>\u4f53\u9a8c\u5730\u56fe\uff08Experience map\uff09<\/strong><br \/>\n\u603b\u7ed3\u4e0e\u4ea7\u54c1\u76f8\u5173\u7684\u5168\u90e8\u4f53\u9a8c\uff0c\u4ee5\u4e86\u89e3\u666e\u901a\u4eba\u7684\u884c\u4e3a\u3002<\/li>\n<li><strong>\u540c\u7406\u5fc3\u5730\u56fe\uff08Empathy map\uff09<\/strong><br \/>\n\u83b7\u53d6\u7528\u6237\u5728\u6574\u4e2a\u4f53\u9a8c\u4e2d\u7684\u611f\u53d7\u3001\u60c5\u611f\u3001\u60f3\u6cd5\u3002<\/li>\n<li><strong>\u60c5\u5883\u6a21\u578b\uff08Contextual models\uff09<br \/>\n<\/strong>\u5728\u8fdb\u884c\u60c5\u5883\u8c03\u67e5\u540e\uff0c\u4f60\u53ef\u4ee5\u5c06\u4f60\u7684\u53d1\u73b0\u5206\u89e3\u4e3a\u5b9e\u4f53\u73af\u5883\u6a21\u578b\uff08physical model\uff09\u3001\u5e8f\u5217\u6a21\u578b\uff08sequence\uff09\u3001\u6587\u5316\u6a21\u578b\uff08cultural model\uff09\u548c\u4eba\u5de5\u5236\u54c1\u6a21\u578b\uff08artifact model\uff09\u3002<\/li>\n<li><strong>\u5178\u578b\u7528\u6237\/\u7528\u6237\u539f\u578b\uff08Archetype\uff09<\/strong><br \/>\n\u4e00\u4e2a\u7fa4\u4f53\u7684\u5178\u578b\u4ee3\u8868\uff0c\u4ee5\u4fbf\u4e86\u89e3\u4ed6\u4eec\u7684\u76ee\u7684\u3001\u52a8\u673a\u3001\u76ee\u6807\u548c\u884c\u4e3a\u3002<\/li>\n<li><strong>\u7528\u6237\u89d2\u8272\uff08User persona\uff09<\/strong><br \/>\n\u7528\u6237\u539f\u578b\u7684\u7279\u5b9a\u5b9e\u4f8b\uff0c\u5177\u6709\u5176\u4ed6\u9650\u5b9a\u6761\u4ef6\u3001\u5174\u8da3\u548c\u4e2a\u6027\u7279\u5f81\u3002<\/li>\n<li><strong>\u6587\u732e\u7efc\u8ff0\uff08Literature review\uff09<\/strong><br \/>\n\u7814\u7a76\u5386\u53f2\u6587\u732e\u6216\u7814\u7a76\uff0c\u4ee5\u627e\u51fa\u54ea\u4e9b\u65b9\u6cd5\u6709\u6548\uff0c\u54ea\u4e9b\u65e0\u6548\u3002<\/li>\n<li><strong>KANO\u6a21\u578b\u5206\u6790\uff08Kano analysis\uff09<\/strong><br \/>\n\u627e\u51fa\u5bf9\u7528\u6237\u6700\u91cd\u8981\u7684\u4ea7\u54c1\u529f\u80fd\uff0c\u5212\u5206\u4f18\u5148\u7ea7<\/li>\n<li><strong>\u95ee\u9898\u9610\u8ff0\uff08Problem statement\uff09<\/strong><br \/>\n\u901a\u8fc7\u8be2\u95ee\u201c____ \u9700\u8981 ____ \u56e0\u4e3a____\u201d\u6765\u91cd\u6784\u95ee\u9898\u4ee5\u6620\u5c04\u7528\u6237\u76ee\u6807\u3002<\/li>\n<li><strong>5W\u65b9\u6cd5<\/strong><br \/>\n\u4f55\u4eba\uff08Who\uff09\u3001\u4f55\u4e8b\uff08What\uff09\u3001\u4f55\u5730\uff08Where\uff09\u3001\u4f55\u65f6\uff08When\uff09\u4ee5\u53ca\u4f55\u56e0\uff08Why\uff09\u3002\u95ee\u9898\u9610\u8ff0\u7684\u8be6\u7ec6\u7248\u672c\u3002<\/li>\n<li><strong>\u4eb2\u548c\u56fe\u6cd5\uff08Affinity diagram\uff09<\/strong><br \/>\n\u6574\u7406\u4f60\u6df7\u4e71\u7684\u6570\u636e\u5e76\u7406\u89e3\u5176\u4e2d\u7684\u5173\u8054\uff0c\u4ee5\u83b7\u5f97\u66f4\u6df1\u5c42\u7684\u89c1\u89e3\u3002<\/li>\n<li><strong>\u542f\u53d1\u5f0f\u4efb\u52a1\u5206\u6790\uff08Heuristic task analysis\uff09<\/strong><br \/>\n\u5c06\u4e3b\u4efb\u52a1\u5206\u89e3\u4e3a\u5b50\u4efb\u52a1\u4ee5\u8bc4\u4f30\u5b8c\u6210\u6548\u7387\u3002<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>3. \u5f62\u6210\u6982\u5ff5\uff08Ideate\uff09<\/strong><\/span><\/h2>\n<p>\u786e\u5b9a\u95ee\u9898\u4e4b\u540e\uff0c\u9700\u8981\u8003\u8651\u521b\u65b0\u7684\u60f3\u6cd5\u4ee5\u89e3\u51b3\u95ee\u9898\u3002<\/p>\n<ol>\n<li><strong>\u7ade\u54c1\u5206\u6790\uff08Competitive analysis\uff09<\/strong><br \/>\n\u7504\u522b\u54ea\u4e9b\u89e3\u51b3\u65b9\u6848\u662f\u6709\u6548\u7684\u5e76\u4e14\u54ea\u4e9b\u662f\u4f60\u7684\u7ade\u4e89\u5bf9\u624b\u8fd8\u6ca1\u6709\u505a\u7684\u3002<\/li>\n<li><strong>\u6545\u4e8b\u677f\uff08Storyboard\uff09<\/strong><br \/>\n\u76f4\u89c2\u5730\u8bf4\u660e\u4f60\u7684\u60f3\u6cd5\u5c06\u5982\u4f55\u89e3\u51b3\u95ee\u9898\u3002<\/li>\n<li><strong>\u5934\u8111\u98ce\u66b4\uff08Brainstorm\uff09<\/strong><br \/>\n\u5728\u5f7c\u6b64\u7684\u60f3\u6cd5\u4e0a\u5f62\u6210\u5c3d\u53ef\u80fd\u591a\u7684\u89e3\u51b3\u65b9\u6848\u3002<\/li>\n<li><strong>\u4e2a\u4eba\u8111\u66b4\u6cd5\uff08Braindump\uff09\u6216\u5e76\u884c\u8bbe\u8ba1\uff08parallel design\uff09<\/strong><br \/>\n\u7c7b\u4f3c\u5934\u8111\u98ce\u66b4\uff0c\u4f46\u5b83\u9700\u8981\u8ba9\u53c2\u4e0e\u8005\u72ec\u7acb\u5b8c\u6210\uff0c\u4ece\u800c\u7ed9\u56e2\u961f\u4e2d\u7684\u6bcf\u4e2a\u4eba\u4e00\u4e2a\u673a\u4f1a\u3002<\/li>\n<li><strong>\u843d\u7b14\u8111\u66b4\u6cd5\uff08Brainwrite\uff09<\/strong><br \/>\n\u4e00\u79cd\u4e2a\u4eba\u548c\u56e2\u4f53\u6d3b\u52a8\u7684\u7ed3\u5408\uff0c\u8ba9\u65e0\u7ecf\u9a8c\u7684\u3001\u5185\u5411\u7684\u3001\u5bb3\u7f9e\u7684\u6216\u8d44\u5386\u8f83\u6d45\u7684\u4eba\u53d1\u6325\u4f18\u52bf\u3002\u5bf9\u6bcf\u4e00\u79cd\u53ef\u80fd\u6027\u90fd\u8fdb\u884c\u5f00\u653e\u8ba8\u8bba\u3002<\/li>\n<li><strong>\u6f2b\u6b65\u8111\u66b4\u6cd5\uff08Brainwalk\uff09<\/strong><br \/>\n\u4e00\u9879\u6709\u8da3\u7684\u6d3b\u52a8\uff0c\u53ef\u4ee5\u63d0\u5347\u56e2\u961f\u53c2\u4e0e\u5ea6\u5e76\u4fdd\u6301\u56e2\u961f\u6d3b\u529b\u3002<\/li>\n<li><strong>\u6700\u5dee\u521b\u610f\u6cd5\uff08Worst possible idea\uff09<\/strong><br \/>\n\u8fd9\u662f\u4e00\u79cd\u8ba9\u6210\u5458\u653e\u677e\u4e0b\u6765\u5e76\u6fc0\u53d1\u521b\u610f\u7684\u65b9\u6cd5 \uff0c\u5373\u4f7f\u662f\u6700\u611a\u8822\u7684\u60f3\u6cd5\u4e5f\u4e0d\u7528\u5728\u610f\u88ab\u5982\u4f55\u8bc4\u4ef7\u3002<\/li>\n<li><strong>\u8d28\u7591\u5047\u8bbe\uff08Challenge assumptions\uff09<\/strong><br \/>\n\u540e\u9000\u4e00\u6b65\u5e76\u601d\u8003\u963b\u788d\u6211\u4eec\u524d\u8fdb\u7684\u5236\u7ea6\u56e0\u7d20\u3002<\/li>\n<li><strong>\u8349\u56fe\u98ce\u66b4\u6cd5\uff08Sketchstorm\uff09<\/strong><br \/>\n\u7528\u8349\u56fe\u4ee3\u66ff\u6587\u5b57\uff0c\u53ef\u4ee5\u5e26\u6765\u66f4\u591a\u7684\u521b\u610f\u3002<\/li>\n<li><strong>\u4eba\u7fa4\u98ce\u66b4\u6cd5\uff08Crowdstorm\uff09<\/strong><br \/>\n\u901a\u8fc7\u793e\u4ea4\u5a92\u4f53\u3001\u7126\u70b9\u5c0f\u7ec4\u3001\u95ee\u5377\u8c03\u67e5\u7b49\u65b9\u6cd5\u5f15\u5165\u771f\u5b9e\u7528\u6237\u6765\u4ea7\u751f\u6216\u8bc4\u4f30\u4f60\u7684\u60f3\u6cd5\u3002<\/li>\n<li><strong>\u601d\u7ef4\u5bfc\u56fe\uff08Mind map\uff09<\/strong><br \/>\n\u56f4\u7ed5\u4e00\u4e2a\u95ee\u9898\u521b\u5efa\u4e00\u4e2a\u7ed3\u6784\u5316\u7684\u601d\u7ef4\u7f51\u3002<\/li>\n<li><strong>SCAMPER\u6cd5\uff08SCAMPER\uff09<\/strong><br \/>\n\u4e00\u79cd\u7eb8\u724c\u6e38\u620f\uff0c\u53ef\u4ee5\u4e3a\u6211\u4eec\u7684\u60f3\u6cd5\u6307\u660e\u65b9\u5411\uff0c\u9884\u9632\u4ec0\u4e48\u90fd\u60f3\u4e0d\u51fa\u6765\u7684\u60c5\u51b5\u3002<span style=\"color: #999999;\">\uff08\u8bd1\u8005\u6ce8\uff1aSCAMPER\u662f\u6307\u8fd97\u4e2a\u5355\u8bcd\u7684\u7f29\u5199\u00a0(S) substitute, (C) combine, (A) adapt, (M) modify, (P) put to another use, (E) eliminate and (R) reverse\uff09<\/span><\/li>\n<li><strong>\u7c7b\u6bd4\u7814\u7a76\uff08Analogous study\uff09<\/strong><br \/>\n\u4ece\u5176\u4ed6\u4e0d\u76f8\u5173\u7684\u4e3b\u9898\u4e2d\u83b7\u53d6\u7075\u611f\u3002\u901a\u5e38\u5728\u4f60\u627e\u4e0d\u5230\u4efb\u4f55\u7ade\u54c1\u65f6\u4f7f\u7528\u3002<\/li>\n<li><strong>\u6e38\u620f\u98ce\u66b4\uff08Gamestorming\uff09<\/strong><br \/>\n\u5c06\u8fc7\u7a0b\u6e38\u620f\u5316\u4ee5\u63d0\u9ad8\u53c2\u4e0e\u5ea6\u3001\u534f\u4f5c\u5ea6\u548c\u6d3b\u529b\u3002\u5c01\u9762\u6545\u4e8b\u6cd5\uff08Cover story\uff09\u548c\u9c7c\u7f38\u6cd5\uff08fishbowl\uff09\u5c31\u662f\u8fd9\u6837\u7684\u65b9\u6cd5\u3002\u66f4\u591a\u4fe1\u606f\u53ef\u8bbf\u95eegamestorming.com\u3002<\/li>\n<li><strong>\u201cHMW\u201d\u6cd5\uff08\u201cHow might we\u201d questions\uff09<\/strong><br \/>\n\u95ee\u9898\u9610\u8ff0\u65b9\u6cd5\u7684\u4e0b\u4e00\u6b65\uff0c\u5b83\u4e3a\u4f60\u7684\u6982\u5ff5\u8bbe\u8ba1\u8bbe\u5b9a\u4e86\u65b9\u5411\u3002<\/li>\n<\/ol>\n<p>\u4e00\u65e6\u4f60\u63d0\u51fa\u4e86\u5404\u79cd\u5404\u6837\u7684\u60f3\u6cd5\uff0c\u5c31\u53ef\u4ee5\u901a\u8fc7\u4ee5\u4e0b\u51e0\u79cd\u65b9\u6cd5\u5c06\u8fd9\u4e9b\u60f3\u6cd5\u7684\u8303\u56f4\u7f29\u5c0f:<\/p>\n<ol>\n<li><strong>\u6295\u7968\uff08<\/strong><strong class=\"je lu\">Voting<\/strong>\uff09<br \/>\n\u56e2\u961f\u6210\u5458\u6295\u7968\u9009\u51fa\u6700\u4f73\u60f3\u6cd5\uff0c\u6bcf\u4e2a\u4eba\u90fd\u6709\u53d1\u8a00\u6743\u3002<\/li>\n<li><strong>\u56db\u5206\u6cd5\uff08Four category methods\uff09<\/strong>\uff08\u6700\u7406\u6027\u3001\u6700\u6109\u60a6\u3001\u5907\u53d7\u559c\u7231\u7684\u3001\u503c\u5f97\u5c1d\u8bd5\u7684\uff09\u628a\u60f3\u6cd5\u5f52\u5165\u8fd9\u56db\u4e2a\u7c7b\u522b\uff0c\u7136\u540e\u4ece\u4e2d\u9009\u51fa\u6700\u597d\u7684\u3002<\/li>\n<li><strong>Bingo\u6e38\u620f\u9009\u62e9\u6cd5\uff08Bingo selection\uff09\u00ad<\/strong><br \/>\n\u6839\u636e\u6982\u5ff5\u7684\u5f62\u5f0f\uff08\u5b9e\u7269\u539f\u578b\u3001\u6570\u5b57\u539f\u578b\u3001\u4f53\u9a8c\u539f\u578b\uff09 \u8fdb\u884c\u62c6\u5206<\/li>\n<li><strong>How-Now-Wow \u77e9\u9635\u6cd5\uff08How-Now-Wow Matrix\uff09<\/strong><br \/>\n\u6839\u636e\u60f3\u6cd5\u7684\u666e\u904d\u7a0b\u5ea6\u3001\u521b\u65b0\u7a0b\u5ea6\u4ee5\u53ca\u5b9e\u65bd\u8d77\u6765\u7684\u96be\u6613\u7a0b\u5ea6\u8fdb\u884c\u5212\u5206\u3002<\/li>\n<li><strong>\u516d\u9876\u601d\u8003\u5e3d\uff08Six thinking hats\uff09<\/strong><br \/>\n\u516d\u9876\u4e0d\u540c\u7684\u5e3d\u5b50\uff08\u767d\u3001\u7ea2\u3001\u9ed1\u3001\u9ec4\u3001\u7eff\u3001\u84dd\uff09\u8ba9\u4f60\u4ece\u516d\u79cd\u4e0d\u540c\u7684\u89d2\u5ea6\u505a\u51fa\u51b3\u5b9a\u3002\u9009\u62e9\u6700\u7b26\u5408\u4f60\u9700\u6c42\u7684\u60f3\u6cd5\u3002<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>4.\u00a0 \u54c1\u724c\u6784\u5efa\uff08Branding \uff09<\/strong><\/span><\/h2>\n<p>\u867d\u7136\u8fd9\u4e2a\u6b65\u9aa4\u4e0d\u662f\u5f3a\u5236\u6027\u7684\uff0c\u4f46\u5b83\u53ef\u4ee5\u786e\u4fdd\u4f60\u63d0\u51fa\u7684\u6982\u5ff5\u5728\u89c6\u89c9\u4e0a\u5177\u6709\u5438\u5f15\u529b\u3002<\/p>\n<ol>\n<li><strong>Namelix\u7f51\u7ad9\uff08<\/strong><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/namelix.com\" target=\"_blank\" rel=\"noopener\">namelix<\/a><\/span><strong>\uff09<\/strong><br \/>\n\u5982\u679c\u8fd9\u662f\u4e00\u4e2a\u4eff\u771f\u9879\u76ee\uff0c\u4f60\u53ef\u80fd\u9700\u8981\u4e00\u4e2a\u540d\u5b57\u3002<\/li>\n<li><strong>\u98ce\u683c\u6307\u5357\uff08Style guide\uff09<\/strong><br \/>\n\u7528\u4e8e\u4fdd\u6301\u89c6\u89c9\u8bbe\u8ba1\u7684\u4e00\u81f4\u6027\u3002\u6211\u7ecf\u5e38\u4f7f\u7528\u7684\u4e00\u4e9b\u5de5\u5177: Flaticon\u3001\u8c37\u6b4c\u5b57\u4f53\uff08Google fonts\uff09\u3001Colorhunt\u3001Adobe\u521b\u610f\u5957\u4ef6\uff08Adobe creative suite\uff09\u3002<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>5. \u7ed8\u5236\u539f\u578b\uff08Prototype \uff09<\/strong><\/span><\/h2>\n<p>\u5236\u4f5c\u4e00\u4e2a\u4fbf\u5b9c\u7684\u3001\u534a\u6210\u54c1\u6027\u8d28\u7684\u4ea7\u54c1\u96cf\u5f62\uff0c\u4ee5\u6d4b\u8bd5\u4f60\u7684\u60f3\u6cd5\u5728\u7528\u6237\u4e2d\u7684\u53ef\u884c\u6027\u3002<\/p>\n<ol>\n<li><strong>\u7528\u6237\u6d41\uff08User flow\uff09<\/strong><br \/>\n\u663e\u793a\u7528\u6237\u5728\u4ea7\u54c1\u4e2d\u4eceA\u70b9\u5230B\u70b9\u7684\u79fb\u52a8\u60c5\u51b5\u3002<\/li>\n<li><strong>\u7ad9\u70b9\u5730\u56fe\uff08Sitemap\uff09<\/strong><br \/>\n\u4ee5\u9e1f\u77b0\u56fe\u65b9\u5f0f\u663e\u793a\u5e94\u7528\u7a0b\u5e8f\u4e2d\u4e0d\u540c\u9875\u9762\u7684\u5c42\u6b21\u7ed3\u6784\u3002<\/li>\n<li><strong>\u4fe1\u606f\u67b6\u6784\uff08Information architecture\uff09<\/strong><br \/>\n\u4e00\u79cd\u6839\u636e\u7528\u6237\u7684\u671f\u671b\u6574\u7406\u6bcf\u4e2a\u9875\u9762\u6570\u636e\u7684\u65b9\u6cd5\u3002\u4f60\u53ef\u4ee5\u5c06\u7ad9\u70b9\u5730\u56fe\u548c\u4fe1\u606f\u67b6\u6784\u5408\u5e76\u5230\u4e00\u4e2a\u56fe\u8868\u4e2d\u3002<\/li>\n<li><strong>\u4f4e\u4fdd\u771f\u539f\u578b(low-fidelity prototype)<\/strong><br \/>\n\u4f7f\u7528\u6700\u5c11\u7684\u8d44\u6e90\u8fdb\u884c\u5373\u65f6\u7684\u7528\u6237\u6d4b\u8bd5\u3002\u4f8b\u5982\uff0c\u7ebf\u6846\u56fe\uff08wireframes\uff09\uff0c\u7eb8\u8d28\u539f\u578b(paper prototype)\u3002\u4e00\u4e9b\u8bbe\u8ba1\u5e94\u7528\u7a0b\u5e8f\u7684\u8f6f\u4ef6\uff1aBalsamiq, Adobe comp, invision freehand\u7b49\u3002<\/li>\n<li><strong> \u9ad8\u4fdd\u771f\u539f\u578b\uff08High fidelity prototype\uff09<\/strong><br \/>\n\u4e0e\u6700\u7ec8\u4ea7\u54c1\u5916\u89c2\u975e\u5e38\u76f8\u4f3c\uff0c\u5e76\u4ee5\u6b64\u6765\u83b7\u5f97\u771f\u5b9e\u6d4b\u8bd5\u4f53\u9a8c\u7684\u539f\u578b\u3002\u4e00\u4e9bapp\u539f\u578b\u8bbe\u8ba1\u7684\u8f6f\u4ef6: Figma, Adobe XD, Webflow, Sketch, UX Pin, Invision studio\u3002\u5176\u4e2d\u4e00\u4e9b\u8f6f\u4ef6\u8fd8\u652f\u6301\u8bbe\u8ba1\u57fa\u672c\u7684\u53ef\u4ea4\u4e92\u5f0f\u539f\u578b\u3002<\/li>\n<li><strong>\u53ef\u4ea4\u4e92\u539f\u578b\uff08Interactive prototype\uff09<\/strong><br \/>\n\u9ad8\u4fdd\u771f\u539f\u578b+\u5927\u90e8\u5206\u7528\u6237\u4f7f\u7528\u65f6\u4f1a\u51fa\u73b0\u7684\u52a8\u6548\u3002\u53c2\u8003\u8f6f\u4ef6: Protopie, Principle\u3002<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>6. \u6d4b\u8bd5\u9636\u6bb5\uff08Test \uff09<\/strong><\/span><\/h2>\n<p>\u8fd9\u4e2a\u6b65\u9aa4\u53ef\u4ee5\u7528\u4e8e\u6d4b\u8bd5\u539f\u578b\uff0c\u751a\u81f3\u662f\u6700\u7ec8\u5f00\u53d1\u51fa\u6765\u7684\u6210\u54c1\u3002\u8fd9\u662f\u6700\u5173\u952e\u7684\u4e00\u6b65\uff0c\u5b83\u53ef\u4ee5\u51b3\u5b9a\u4ea7\u54c1\u7684\u6210\u529f\u6216\u8005\u5931\u8d25\u3002<\/p>\n<ol>\n<li><strong>\u53d1\u58f0\u601d\u8003\u6cd5\uff08Think aloud protocol\uff09<\/strong><br \/>\n\u8bb0\u5f55\u7528\u6237\u5728\u4f53\u9a8c\u4ea7\u54c1\u65f6\u601d\u8003\/\u671f\u5f85\/\u5bfb\u627e\u65f6\u7684\u6240\u8bf4\u6240\u60f3\u3002<\/li>\n<li><strong>\u8d70\u5eca\u6d4b\u8bd5\uff08Hallway testing\uff09<\/strong><br \/>\n\u4e00\u79cd\u66f4\u4fbf\u5b9c\u7684\u53ef\u4ee5\u8bf7\u5230\u4e0d\u540c\u53c2\u4e0e\u8005\u6d4b\u8bd5\u4ea7\u54c1\u7684\u65b9\u6cd5\u3002<\/li>\n<li><strong>\u773c\u52a8\u8ffd\u8e2a\uff08Eyetracking\uff09<\/strong><br \/>\n\u2014\u53ef\u4ee5\u663e\u793a\u51fa\u5c4f\u5e55\u4e0a\u54ea\u4e9b\u5185\u5bb9\u5438\u5f15\u7528\u6237\u6ce8\u610f\u529b\u3002<\/li>\n<li><strong>\u9f20\u6807\u70b9\u51fb\u8ddf\u8e2a\uff08Click tracking\uff09<\/strong><br \/>\n\u901a\u8fc7\u8ffd\u8e2a\u9f20\u6807\u70b9\u51fb\u4e86\u89e3\u7528\u6237\u64cd\u4f5c\u3001\u7f51\u7ad9\u9519\u8bef\u548c\u4f18\u5316\u70b9\u3002<\/li>\n<li><strong>A\/B\u6d4b\u8bd5\uff08A\/B Testing\uff09<\/strong><br \/>\n\u9080\u8bf7\u7528\u6237\u6d4b\u8bd5\u539f\u578b2\u4e2a\u4e0d\u540c\u7248\u672c\u7684\u8868\u73b0\u4f18\u52a3\u3002<\/li>\n<li><strong>\u7f51\u9875\u5206\u6790\uff08Web analytics\uff09<\/strong><br \/>\n\u5206\u6790\u6709\u591a\u5c11\u7528\u6237\u8bbf\u95ee\u4f60\u7684\u7f51\u7ad9\uff0c\u7528\u6237\u6765\u81ea\u4f55\u5904\uff0c\u7528\u6237\u505c\u7559\u65f6\u957f\uff0c\u7b49\u7b49\u3002<\/li>\n<li><strong>SUS\u53ef\u7528\u6027\u91cf\u8868\uff08System usability scale\uff09<\/strong><br \/>\n\u4e00\u5957\u7b80\u5355\u6d4b\u8bd5\u7528\u6237\u6ee1\u610f\u5ea6\u6c34\u5e73\u768410\u4e2a\u95ee\u9898\u91cf\u8868\u3002<\/li>\n<li><strong>\u53ef\u7528\u6027\u6307\u6807\uff08Usability Metrics\uff09<\/strong><br \/>\n\u91cf\u5316\u4f60\u4ece\u53ef\u7528\u6027\u6d4b\u8bd5\u4e2d\u6536\u96c6\u7684\u6570\u636e\u3002<\/li>\n<li><strong>\u542f\u53d1\u5f0f\u8bc4\u4f30\uff08Heuristic evaluation\uff09<\/strong><br \/>\n\u501f\u52a9\u53ef\u7528\u602710\u6761\u51c6\u5219\u786e\u4fdd\u7528\u6237\u5bf9\u4ea7\u54c1\u7684\u638c\u63a7\u611f\u3002<\/li>\n<\/ol>\n<p>\u5373\u4f7f\u4f60\u4e0d\u80fd\u6267\u884c\u8fd9\u4e9b\u65b9\u6cd5\u4e2d\u7684\u4efb\u4f55\u4e00\u4e2a\uff0c\u4e5f\u8981\u627e\u4e00\u4e9b\u53c2\u8bd5\u8005\uff0c\u5f81\u6c42\u4ed6\u4eec\u7684\u53cd\u9988\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>\u5176\u4ed6\u8bbe\u8ba1\u601d\u7ef4\u6846\u67b6<\/strong><\/span><\/h2>\n<p>\u6211\u4e0a\u9762\u4f7f\u7528\u7684\u6846\u67b6\u6765\u81ea\u4e8e\u65af\u5766\u798f\u5927\u5b66\u8bbe\u8ba1\u5b66\u9662\uff0c\u5e76\u5728\u6b64\u57fa\u7840\u4e0a\u589e\u52a0\u4e86\u54c1\u724c\u6784\u5efa\u3002<\/p>\n<p>\u4ee5\u4e0b\u662f\u5176\u4ed6\u4e00\u4e9b\u6709\u7528\u7684\u6846\u67b6\uff1a<\/p>\n<ol>\n<li><strong>\u53cc\u94bb\u6a21\u578b\uff08Double diamond\uff09<\/strong><\/li>\n<li><strong>\u8c37\u6b4c\u7684\u8bbe\u8ba1\u51b2\u523a\uff08Google design sprint\uff09<\/strong><\/li>\n<li><strong>IDEO\u7684\u6df1\u6f5c\u6cd5\uff08Deep dive\uff09<\/strong><\/li>\n<li><strong>\u4ee5\u4eba\u4e3a\u672c\u7684\u8bbe\u8ba1\uff08Human Centered Design\uff09<\/strong><\/li>\n<li><strong>LUMA\u7cfb\u7edf\uff08LUMA system\uff09<\/strong><\/li>\n<li><strong>\u5171\u521b\u5de5\u4f5c\u574a\uff08Co-creation workshops\uff09<\/strong><\/li>\n<\/ol>\n<p>\u4f60\u53ef\u4ee5\u4ece<span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.interaction-design.org\/literature\/article\/design-thinking-a-quick-overview\" target=\"_blank\" rel=\"noopener\">IDF\u7f51\u7ad9<\/a><\/span>\u4e86\u89e3\u66f4\u591a\u76f8\u5173\u4fe1\u606f\u3002\u6240\u6709\u65b9\u6cd5\u51e0\u4e4e\u90fd\u6b8a\u9014\u540c\u5f52\uff0c\u90a3\u5c31\u662f\u66f4\u52a0\u6df1\u5165\u5730\u53bb\u4e86\u89e3\u7528\u6237\u3002\u91cd\u8981\u7684\u4e00\u70b9\u662f\uff0c\u8fd9\u662f\u4e00\u4e2a\u975e\u7ebf\u6027\u8fc7\u7a0b\uff0c\u610f\u5473\u7740\u4f60\u53ef\u4ee5\u5728\u4efb\u4f55\u8282\u70b9\u56de\u6eaf\u5230\u4e0a\u4e00\u4e2a\u9636\u6bb5\u8fdb\u884c\u6539\u8fdb\u3002<\/p>\n<p><em><span style=\"color: #999999;\">\u539f\u6587\u6765\u6e90\uff1ahttps:\/\/uxdesign.cc\/65-ux-methods-and-when-to-use-them-73e70c742d12(2017.04.19)<\/span><\/em><br \/>\n<em><span style=\"color: #999999;\">\u7248\u6743\u58f0\u660e\uff1a\u8be5\u6587\u7ae0\u5728UXRen\u516c\u4f17\u53f7\uff08cnUXRen\uff09\u9996\u53d1\u540e\u65b9\u53ef\u8f6c\u8f7d\uff0c\u8f6c\u8f7d\u65f6\u8bf7\u6ce8\u660e\u51fa\u5904\u53ca\u8bd1\u8005\u3001\u5ba1\u6821\u8005\u4fe1\u606f\uff0c\u5982\u6709\u8fdd\u80cc\uff0cUXRen\u793e\u533a\u4fdd\u7559\u4fb5\u6743\u8ffd\u8d23\u7684\u6743\u529b\u3002<\/span><\/em><\/p>\n<h1 style=\"text-align: center;\">\t\t<div class=\"wpulike wpulike-robeen \" ><div class=\"wp_ulike_general_class wp_ulike_is_unliked\"><label><input \ttype=\"checkbox\"\n\t\t\t\t\t\t\tdata-ulike-id=\"68378\"\n\t\t\t\t\t\t\tdata-ulike-nonce=\"940d006094\"\n\t\t\t\t\t\t\tdata-ulike-type=\"likeThis\"\n\t\t\t\t\t\t\tdata-ulike-status=\"3\"\n\t\t\t\t\t\t\tclass=\"wp_ulike_btn wp_ulike_put_image\"\n\t\t\t\t\t\t\t \/><svg class=\"heart-svg\" viewBox=\"467 392 58 57\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g class=\"Group\" fill=\"none\" fill-rule=\"evenodd\" transform=\"translate(467 392)\"><path 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class=\"count-box\">51+<\/span>\t\t\t\t\t<\/label><\/div><\/div>\n\t<\/h1>\n","protected":false},"excerpt":{"rendered":"<p>\u8fd9\u662f\u4e00\u4e2a\u975e\u7ebf\u6027\u8fc7\u7a0b\uff0c\u610f\u5473\u7740\u4f60\u53ef\u4ee5\u5728\u4efb\u4f55\u8282\u70b9\u56de\u6eaf\u5230\u4e0a\u4e00\u4e2a\u9636\u6bb5\u8fdb\u884c\u6539\u8fdb\u3002<\/p>\n","protected":false},"author":1,"featured_media":68385,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[50,49,51,52],"tags":[2404,4198,1304,2591,2596,1012,778],"_links":{"self":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/68378"}],"collection":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=68378"}],"version-history":[{"count":12,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/68378\/revisions"}],"predecessor-version":[{"id":74154,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/68378\/revisions\/74154"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/media\/68385"}],"wp:attachment":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=68378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=68378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=68378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}