{"id":70588,"date":"2021-01-04T06:41:21","date_gmt":"2021-01-04T06:41:21","guid":{"rendered":"https:\/\/uxren.cn\/?p=70588"},"modified":"2021-01-05T02:56:21","modified_gmt":"2021-01-05T02:56:21","slug":"dongchayonghuzhenshixuqiude3gefangfa","status":"publish","type":"post","link":"https:\/\/www.uxren.cn\/?p=70588","title":{"rendered":"\u6d1e\u5bdf\u7528\u6237\u771f\u5b9e\u9700\u6c42\u76843\u4e2a\u65b9\u6cd5"},"content":{"rendered":"<p><a href=\"https:\/\/uxren.cn\/wp-content\/uploads\/2021\/01\/uxrenyi-362-00.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" class=\"alignnone wp-image-70591\" src=\"https:\/\/uxren.cn\/wp-content\/uploads\/2021\/01\/uxrenyi-362-00.png\" alt=\"\" width=\"1000\" height=\"487\" srcset=\"https:\/\/www.uxren.cn\/wp-content\/uploads\/2021\/01\/uxrenyi-362-00.png 1032w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2021\/01\/uxrenyi-362-00-300x146.png 300w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2021\/01\/uxrenyi-362-00-1024x499.png 1024w, https:\/\/www.uxren.cn\/wp-content\/uploads\/2021\/01\/uxrenyi-362-00-768x374.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p>\u7ffb\u8bd1\uff1a\u52a0\u4e00Joey \u5ba1\u6821\uff1a\u897f\u6b6a\u00a0 |\u00a0 \u00a0<a href=\"https:\/\/www.uxren.cn\/?page_id=7869\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>UXRen\u7ffb\u8bd1\u7ec4<\/strong><\/a> #362\u8bd1\u6587<br \/>\n\u4f5c\u8005\uff1aKritanya<br \/>\n\u539f\u6587\u6807\u9898\uff1a\u300aDo we always know what our users want\u300b<\/p>\n<p>&nbsp;<\/p>\n<p>\u6d41\u7a0b\u5316\u7684\u8bbe\u8ba1\u601d\u7ef4\uff08Design Thinking\uff09\uff0c\u5176\u6838\u5fc3\u5dee\u5f02\u5728\u4e8e\u6211\u4eec\u5982\u4f55\u4e0e\u7528\u6237\u5171\u60c5\u3002\u6211\u4eec\u542c\u8fc7\u4e0d\u5c11\u7ec4\u7ec7\u5173\u4e8e\u5982\u4f55\u901a\u8fc7&#8221;\u7528\u6237\u81f3\u4e0a&#8221;\u8fdb\u884c\u521b\u65b0\u7684\u8bf8\u591a\u6848\u4f8b\uff0c\u4f46\u8fd9\u4e9b\u6848\u4f8b\u4e2d\u63d0\u53ca\u7684\u201c\u4e3a\u7528\u6237\u8bbe\u8ba1\u201d\u5230\u5e95\u610f\u5473\u7740\u4ec0\u4e48\uff1f\u6211\u8fc7\u53bb\u51e0\u5e74\u5728Turian\u5b9e\u9a8c\u5ba4\uff08\u5370\u5ea6\u9886\u5148\u7684\u7528\u6237\u7814\u7a76\u3001\u8bbe\u8ba1\u548c\u5546\u4e1a\u54a8\u8be2\u516c\u53f8\uff09\u62c5\u4efb\u8bbe\u8ba1\u7814\u7a76\u5458\u3002\u5728\u4e0e\u4f17\u591a\u6d88\u8d39\u8005\u4ea4\u6d41\u7684\u8fc7\u7a0b\u4e2d\uff0c\u6211\u610f\u8bc6\u5230 &#8220;\u7528\u6237\u60f3\u8981\u4ec0\u4e48 &#8220;\u548c &#8220;\u7528\u6237\u771f\u6b63\u9700\u8981\u4ec0\u4e48 &#8220;\u4e4b\u95f4\u5b58\u5728\u4e00\u7ebf\u4e4b\u9694\u3002<\/p>\n<p>\u4f5c\u4e3a\u8bbe\u8ba1\u5e08\uff0c\u5728\u5b9a\u6027\u7814\u7a76\u4e2d\uff0c\u6211\u4eec\u901a\u5e38\u7b2c\u4e00\u76f4\u89c9\u662f\u95ee\u7528\u6237\u4ed6\u4eec\u559c\u6b22\u4ec0\u4e48\u6837\u7684\u4ea7\u54c1\u6216\u670d\u52a1\uff0c\u5f53\u7136\u8fd9\u4e5f\u662f\u6700\u5feb\u6377\u7684\u65b9\u6cd5\uff0c\u7136\u540e\u628a\u4ed6\u4eec\u7684\u56de\u7b54\u8bb0\u5f55\u4e0b\u6765\uff0c\u4f5c\u4e3a\u6d1e\u5bdf\u7684\u7ed3\u8bba\u5e76\u4e0e\u56e2\u961f\u5206\u4eab\u8bf4\u201c\u7528\u6237\u9700\u8981A\/B\/C&#8230;\u529f\u80fd\u201d\uff0c\u7d27\u63a5\u7740\u5c31\u5f00\u59cb\u4e86\u6784\u601d\u8fc7\u7a0b\u3002\u8fd9\u5c31\u662f\u6211\u4eec\u72af\u9519\u7684\u7b2c\u4e00\u4e2a\u73af\u8282\u3002<\/p>\n<p>\u901a\u5e38\uff0c\u5f53\u6211\u4eec\u8be2\u95ee\u7528\u6237\u4ed6\u4eec\u60f3\u8981\u4ec0\u4e48\u65f6\uff0c\u4ed6\u4eec\u7684\u7b54\u6848\u4f1a\u53d7\u9650\u4e8e\u5f53\u65f6\u7684\u60f3\u6cd5\u548c\u70b9\u5b50\uff0c\u4ed6\u4eec\u63d0\u51fa\u7684\u65b9\u6848\u5f80\u5f80\u4f1a\u53d7\u7814\u7a76\u8005\u4e0e\u4ed6\u4eec\u4e4b\u524d\u7684\u5bf9\u8bdd\u5f71\u54cd\u800c\u4ea7\u751f\u504f\u5dee\u3002\u7528\u6237\u8bd5\u56fe\u63d0\u51fa\u80fd\u8ba9\u7814\u7a76\u8005\u611f\u5174\u8da3\u7684\u89e3\u51b3\u65b9\u6848\uff0c\u4ed6\u4eec\u8fd8\u4f1a\u5728\u56de\u7b54\u4e4b\u524d\u6839\u636e\u4ed6\u4eec\u81ea\u5df1\u5f53\u524d\u7684\u8ba4\u77e5\u6765\u8bc4\u4f30\u8fd9\u4e2a\u65b9\u6848\u7684\u53ef\u884c\u6027\uff0c\u56e0\u6b64\uff0c\u76f4\u63a5\u95ee\u4ed6\u4eec &#8220;\u60f3\u8981\u4ec0\u4e48 &#8220;\u5e76\u4e0d\u80fd\u8fbe\u5230\u6211\u4eec\u63d0\u95ee\u7684\u521d\u8877\u3002\u7528\u6237\u56de\u7b54\u6240\u6307\u5411\u7684\u53ef\u80fd\u5e76\u4e0d\u662f\u4ed6\u4eec\u771f\u6b63\u9700\u8981\u7684\u4e1c\u897f\u3002\u5bf9\u67d0\u4e00\u529f\u80fd\u8868\u793a\u559c\u6b22\u7684\u7528\u6237\u5f88\u53ef\u80fd\u4e4b\u540e\u53c8\u4f1a\u8868\u73b0\u51fa\u538c\u6076\u3002<\/p>\n<blockquote>\n<h5><span style=\"color: #3366ff;\"><strong>\u6709\u4e9b\u4eba\u8bf4\uff1a\u201c\u8bf7\u7ed9\u987e\u5ba2\u4ed6\u4eec\u60f3\u8981\u7684\u4e1c\u897f\u201d\u3002\u4f46\u8fd9\u5e76\u4e0d\u662f\u6211\u7684\u505a\u6cd5\u3002\u6211\u4eec\u7684\u5de5\u4f5c\u662f\u5148\u5f04\u6e05\u695a\u4ed6\u4eec\u5230\u5e95\u60f3\u8981\u4ec0\u4e48\u3002<\/strong><\/span><\/h5>\n<h5><span style=\"color: #3366ff;\"><strong>\u2014\u2014\u53f2\u8482\u592b\u00b7\u4e54\u5e03\u65af<\/strong><\/span><\/h5>\n<\/blockquote>\n<p>\u8981\u60f3\u4e3a\u7528\u6237\u521b\u9020\u6109\u60a6\u611f\uff0c\u5173\u952e\u662f\u8981\u4e86\u89e3\u201c\u4ed6\u4eec\u771f\u6b63\u9700\u8981\u4ec0\u4e48\uff0c\u4ee5\u53ca\u4e3a\u4ec0\u4e48\u9700\u8981\u201d\uff0c\u800c\u4e0d\u662f\u4ec5\u4ec5\u505c\u7559\u5728\u201c\u4ed6\u4eec\u60f3\u8981\u4ec0\u4e48\u201d\u7684\u8868\u5c42\u4e0a\u3002\u4e3e\u4e2a\u4f8b\u5b50\uff0c\u5728\u4e00\u6b21\u8bc4\u4f30\u6027\u7684\u7528\u6237\u4f53\u9a8c\u7814\u7a76\u4e2d\uff0c\u6709\u4e00\u4f4d\u7528\u6237\u770b\u7740\u64cd\u4f5c\u6309\u94ae\u8bf4\u201c\u6211\u5e0c\u671b\u8fd9\u4e2a\u6309\u94ae\u53ef\u4ee5\u66f4\u5927\uff0c\u800c\u4e14\u6700\u597d\u662f\u7ea2\u8272\u7684\u201d\u3002\u6b64\u65f6\u6211\u4eec\u7684\u5173\u6ce8\u70b9\u4e0d\u80fd\u53ea\u505c\u7559\u5728\u8868\u9762\uff0c\u5c31\u5efa\u8bae\u8bbe\u8ba1\u5e08\u6839\u636e\u201c\u7528\u6237\u66f4\u559c\u6b22\u6309\u94ae\u5927\u4e00\u70b9\u7684\u7ea2\u8272\u6309\u94ae\u201c\u4f5c\u51fa\u4fee\u6539\uff0c\u800c\u662f\u5e94\u8be5\u4e86\u89e3\u4ed6\u4eec\u4e3a\u4ec0\u4e48\u8fd9\u4e48\u8bf4\u3002\u4ed6\u4eec\u4e3a\u4ec0\u4e48\u5e0c\u671b\u6309\u94ae\u5927\u4e00\u4e9b\uff1f\u6309\u94ae\u662f\u5426\u5b58\u5728\u53ef\u8bfb\u6027\u7684\u95ee\u9898\uff1f<\/p>\n<p>\u4e3a\u4e86\u771f\u6b63\u4e86\u89e3\u7528\u6237\u7684\u9700\u6c42\uff0c\u6211\u4eec\u5e94\u8be5\u7528\u4ec0\u4e48\u65b9\u5f0f\u8be2\u95ee\u7528\u6237\uff1f\u8fd9\u91cc\u67093\u4e2a\u7b80\u5355\u7684\u65b9\u6cd5\uff0c\u4f60\u53ef\u4ee5\u5728\u5b9a\u6027\u8bbf\u8c08\u4e2d\u5b9e\u8df5\uff0c\u4ee5\u4fbf\u53d1\u73b0\u66f4\u591a\u7684 &#8220;\u554a\u54c8\uff08aha\uff09 &#8220;\u65f6\u523b\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><strong><span style=\"color: #3366ff;\">1. \u4e0d\u65ad\u6784\u5efa\u5fc3\u667a\u6a21\u578b\uff08Construct a mental model on the go\uff09<\/span><\/strong><\/h2>\n<p>\u5b9a\u6027\u8bbf\u8c08\u5c31\u662f\u6839\u636e\u7528\u6237\u8fc7\u53bb\u7ecf\u5386\u7684\u5fae\u6545\u4e8b\uff0c\u5efa\u7acb\u7528\u6237\u5fc3\u7406\u6a21\u578b\u3002\u968f\u7740\u4ea4\u4e92\u8fdb\u7a0b\uff0c\u7814\u7a76\u8005\u8981\u4e0d\u65ad\u6253\u78e8\u8fd9\u4e2a\u6a21\u578b\u3002\u5bf9\u4efb\u4f55\u770b\u8d77\u6765\u4e0e\u4f60\u5efa\u7acb\u7684\u6a21\u578b\u4e0d\u4e00\u81f4\u7684\u56de\u7b54\u8fdb\u884c\u4ea4\u53c9\u8be2\u95ee\u6216\u518d\u6b21\u9a8c\u8bc1\u3002\u91cd\u8981\u7684\u662f\u8981\u68c0\u9a8c\u4e3a\u4ec0\u4e48\u4f1a\u51fa\u73b0\u67d0\u79cd\u53cd\u5e94\uff0c\u4ee5\u53ca\u662f\u4ec0\u4e48\u539f\u56e0\u5f15\u53d1\u4e86\u8fd9\u79cd\u53cd\u5e94\u3002<\/p>\n<p>\u9664\u4e86\u8fdb\u884c\u4ea4\u53c9\u6838\u5bf9\u5916\uff0c\u8fd8\u6709\u52a9\u4e8e\u4e86\u89e3\u4ed6\u4eec\u7684\u6574\u4f53\u751f\u6d3b\u65b9\u5f0f\uff0c\u7814\u7a76\u4e3b\u9898\u4e4b\u5916\u7684\u884c\u4e3a\u3002<\/p>\n<p>\u9664\u4e86\u4ea4\u53c9\u68c0\u9a8c\u5916\uff0c\u4e86\u89e3\u7528\u6237\u7684\u6574\u4f53\u751f\u6d3b\u65b9\u5f0f\uff08\u90a3\u4e9b\u5728\u7814\u7a76\u4e3b\u9898\u4e4b\u5916\u7684\u7528\u6237\u884c\u4e3a\uff09\u4e5f\u4f1a\u5f88\u6709\u5e2e\u52a9\u3002\u8fd9\u6709\u52a9\u4e8e\u5f3a\u5316\u51fa\u7528\u6237\u7684\u771f\u5b9e\u9700\u6c42\u3002\u4f60\u53ef\u4ee5\u4ece\u5f00\u653e\u5f0f\u7684\u95ee\u9898\u5f00\u59cb\uff0c\u4e86\u89e3\u4ed6\u4eec\u7684\u7231\u597d\u3001\u4ed6\u4eec\u7684\u65e5\u5e38\u884c\u4e3a\u3001\u4ed6\u4eec\u76ee\u524d\u6b63\u5728\u4f7f\u7528\u7684\u4ea7\u54c1\u7b49\u3002\u5728\u8fdb\u5165\u7814\u7a76\u4e3b\u9898\u4e4b\u524d\uff0c\u5148\u6784\u5efa\u8d77\u4ed6\u4eec\u7684\u9009\u62e9\u548c\u751f\u6d3b\u65b9\u5f0f\u4e4b\u95f4\u7684\u5173\u8054\uff0c\u4efb\u4f55\u4e0d\u7b26\u5408\u504f\u597d\u5173\u8054\u7684\u56de\u7b54\u90fd\u9700\u8981\u8fdb\u884c\u4ea4\u53c9\u68c0\u9a8c\u3002<\/p>\n<p>\u4f8b\u5982\uff0c\u5728\u7ed8\u5236\u67d0\u4e2a\u7528\u6237\u7ec6\u5206\u7fa4\u4f53\u7684\u8d2d\u8f66\u884c\u4e3a\u5730\u56fe\u65f6\uff0c\u4f60\u53ef\u4ee5\u5c1d\u8bd5\u53bb\u4e86\u89e3\u4ed6\u4eec\u7684\u5174\u8da3\u7231\u597d\u3001\u5de5\u4f5c\u65e5\u53ca\u5468\u672b\u7684\u76f8\u5173\u6d3b\u52a8\uff0c\u8fd9\u4f1a\u5f88\u6709\u5e2e\u52a9\u3002\u5982\u679c\u67d0\u4e2a\u7528\u6237\u7ecf\u5e38\u5c1d\u8bd5\u65b0\u7684\u63a2\u9669\u548c\u8d8a\u91ce\uff0c\u90a3\u4e48\u7814\u7a76\u8005\u5df2\u7ecf\u53ef\u4ee5\u6784\u5efa\u51fa\u4ed6\u5178\u578b\u9009\u62e9\uff08 typical choices\uff09\u7684\u5fc3\u667a\u6a21\u578b\u3002\u4e0d\u8bba\u4f55\u79cd\u60c5\u51b5\uff0c\u53ea\u8981\u7528\u6237\u53cd\u9988\u4e0e\u8fd9\u4e2a\u6a21\u578b\u4e0d\u4e00\u81f4\uff0c\uff08\u6bd4\u5982\u7528\u6237\u8bf4\u4ed6\u66f4\u60f3\u8981\u4e00\u8f86\u8f7f\u8f66\uff09\uff0c\u4f60\u90fd\u9700\u8981\u8fdb\u4e00\u6b65\u8be2\u95ee\uff0c\u8fd9\u6709\u52a9\u4e8e\u6700\u7ec8\u53d1\u73b0\u67d0\u79cd\u72ec\u7279\u7684\u884c\u4e3a\u3002\u5f53\u7136\uff0c\u771f\u5b9e\u60c5\u51b5\u4e5f\u8bb8\u662f\u8fd9\u6837\uff1a\u7528\u6237\u5bf9\u8f7f\u8f66\u6216\u8d8a\u91ce\u8f66\u7684\u504f\u7231\u5176\u5b9e\u662f<span style=\"color: #3366ff;\"><strong>\u9644\u52a0\u7684\u611f\u77e5\u6ea2\u4ef7<\/strong><\/span>\uff08<strong><span style=\"color: #808080;\">\u8bd1\u8005\u6ce8\uff1a\u8fd9\u91cc\u662f\u6307\u7528\u6237\u559c\u6b22\u8f7f\u8f66\u6216\u8d8a\u91ce\u8f66\u662f\u56e0\u4e3a\u89c9\u5f97\u8fd9\u8f66\u66f4\u8c6a\u3001\u66f4\u6602\u8d35<\/span><\/strong>\uff09\u3002\u56e0\u6b64\uff0c\u6211\u4eec\u8fd9\u5c31\u5efa\u7acb\u4e86\u4e00\u4e2a\u5bf9\u7528\u6237\u4ef7\u503c\u7684\u5168\u65b0\u7406\u89e3\uff1a&#8221;\u6ea2\u4ef7\u611f&#8221;\uff0c\u800c\u975e\u6c7d\u8f66\u672c\u8eab\u7684\u63a2\u9669\u6027\u80fd\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>2. \u95ee\u6b63\u786e\u7684\u95ee\u9898\uff08Ask the right questions\uff09<\/strong><\/span><\/h2>\n<p>\u4f60\u5fc5\u987b\u660e\u767d\uff0c\u7528\u6237\u65e0\u6cd5\u6307\u5bfc\u7814\u7a76\u3002\u7814\u7a76\u8005\u4e0d\u80fd\u4ec5\u9760\u53cd\u590d\u8be2\u95ee\u7528\u6237 &#8220;\u4e3a\u4ec0\u4e48\u201c\uff0c\u800c\u5e94\u8be5\u8bd5\u7740\u53bb\u7406\u89e3\u4ed6\u4eec\u7684\u884c\u4e3a\uff0c\u4ed6\u4eec\u5982\u4f55\u8fdb\u884c\u65e5\u5e38\u7684\u5de5\u4f5c\u548c\u4efb\u52a1\u3002\u8fd9\u4e9b\u4fe1\u606f\u4f1a\u53cd\u8fc7\u6765\u5e2e\u52a9\u6211\u4eec\u63a8\u5bfc\u51fa\u7528\u6237\u4e3a\u4ec0\u4e48\u4f1a\u9700\u8981\u67d0\u9879\u529f\u80fd\u7684\u7406\u7531\u3002\u4e0d\u8981\u95ee\u8bf8\u5982 &#8220;\u4f60\u559c\u6b22\u4ec0\u4e48\u6837\u7684\u529f\u80fd\uff1f&#8221;\u6216 &#8220;\u8fd9\u4e00\u5c4f\u4f60\u60f3\u8981\u6211\u4eec\u63d0\u4f9b\u4ec0\u4e48\u989c\u8272\uff1f&#8221;\u8fd9\u7c7b\u95ee\u9898\u3002\u7814\u7a76\u4eba\u5458\u7684\u4efb\u52a1\u662f\u901a\u8fc7\u7528\u6237\u7684\u9009\u62e9\u548c\u52a8\u673a\u6765\u63d0\u70bc\u51fa\u7b54\u6848\u3002\u5728\u8bbf\u8c08\u8fc7\u7a0b\u4e2d\u5feb\u8fdb\u5230\u89e3\u51b3\u65b9\u6848\u7684\u9636\u6bb5\uff0c\u5e76\u4e0d\u4f1a\u5f97\u5230\u7528\u6237\u9700\u6c42\u7684\u6d1e\u5bdf\uff0c\u53cd\u800c\u5f97\u5230\u7684\u662f\u4e00\u4e2a\u6765\u81ea\u7528\u6237\u4fa7\u7684\u4e0d\u53ef\u884c\u613f\u671b\u6e05\u5355\u3002<\/p>\n<p>\u4f8b\u5982\uff0c\u5982\u679c\u8981\u4e86\u89e3\u804c\u573a\u4eba\u58eb\u7684\u89c6\u9891\u901a\u8bdd\u884c\u4e3a\uff0c\u53ef\u4ee5\u56f4\u7ed5\u7740\u8fd9\u6837\u7684\u95ee\u9898\u8fdb\u884c\u8be2\u95ee\uff1a<\/p>\n<ul>\n<li>\u4ed6\u4eec\u7684\u4e00\u5929\u662f\u600e\u4e48\u5ea6\u8fc7\u7684?<\/li>\n<li>\u4ed6\u4eec\u901a\u5e38\u4f1a\u53c2\u52a0\u4ec0\u4e48\u6837\u7684\u89c6\u9891\u901a\u8bdd?<\/li>\n<li>\u5230\u76ee\u524d\u4e3a\u6b62\u4ed6\u4eec\u9047\u5230\u4e86\u54ea\u4e9b\u56f0\u96be\uff1f<\/li>\n<li>\u4ed6\u4eec\u6700\u559c\u6b22\u7684\u89c6\u9891\u901a\u8bdd\u5e73\u53f0\u662f\u4ec0\u4e48\uff1f<\/li>\n<li>&#8230;<\/li>\n<\/ul>\n<p>\u8981\u907f\u514d\u7684\u95ee\u9898\u662f\uff1a<\/p>\n<ul>\n<li>\u5982\u679c\u4f60\u6709\u4e00\u6839\u9b54\u6cd5\u68d2\uff0c\u4f60\u60f3\u53d8\u51fa\u4ec0\u4e48\u6837\u7684\u89c6\u9891\u901a\u8bdd\u529f\u80fd\uff1f<\/li>\n<li>\u8fd9\u6b3e\u5e94\u7528\u5fc5\u987b\u589e\u52a0\u54ea\u4e9b\u529f\u80fd\uff1f<\/li>\n<li>&#8230;<\/li>\n<\/ul>\n<p>\u540e\u9762\u8fd9\u4e9b\u95ee\u9898\u4f1a\u5bfc\u81f4\u7528\u6237\u4ec5\u5728\u77ed\u65f6\u7684\u601d\u7ef4\u6846\u67b6\u5185\u4ea7\u751f\u60f3\u6cd5\uff0c\u4ece\u800c\u504f\u79bb\u6700\u521d\u7684\u7814\u7a76\u76ee\u6807\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #3366ff;\"><strong>3. \u4f7f\u7528\u89c6\u89c9\u7ebf\u7d22\uff08Use visual cues\uff09<\/strong><\/span><\/h2>\n<p>\u5e76\u4e0d\u662f\u6240\u6709\u7684\u7528\u6237\u90fd\u80fd\u51c6\u786e\u5730\u7ec4\u7ec7\u8bed\u8a00\u8868\u8fbe\u81ea\u5df1\u7684\u60f3\u6cd5\uff0c\u8fd9\u65f6\uff0c\u63d0\u524d\u51c6\u5907\u7684\u89c6\u89c9\u7269\u6599\uff08collaterals\uff09\u53ef\u4ee5\u62ef\u6551\u6211\u4eec\u3002\u89c6\u89c9\u7269\u6599\u53ef\u4ee5\u662f\u4efb\u4f55\u7684\u89c6\u89c9\u7ebf\u7d22\uff0c\u8bf8\u5982\u5e26\u6709\u5173\u952e\u8bcd\/\u53e5\u5b50\/\u56fe\u50cf\u7684\u5361\u7247\u3002\u53ea\u8981\u4f60\u62e5\u6709\u4e00\u5957\u8fd9\u6837\u7684\u7269\u6599\uff0c\u5c55\u793a\u7ed9\u7528\u6237\u770b\uff0c\u8ba9\u4ed6\u4eec\u6bd4\u8f83\u548c\u786e\u5b9a\u4f18\u5148\u7ea7\uff0c\u4e00\u5b9a\u6709\u52a9\u4e8e\u7406\u89e3\u7528\u6237\u7684\u5b9e\u9645\u9700\u6c42\u3002<\/p>\n<p>\u50cf\u5361\u7247\u5206\u7c7b\uff08card sorting\uff09\u3001\u9690\u55bb\u8bf1\u5f15\uff08metaphor elicitation\uff09\u8fd9\u6837\u7684\u6295\u5c04\u65b9\u6cd5\u53ef\u4ee5\u89e6\u53d1\u7528\u6237\u8c08\u8bba\u4ed6\u4eec\u8fc7\u53bb\u7684\u7ecf\u5386\u3002\u53cd\u8fc7\u6765\uff0c\u8fd9\u6709\u52a9\u4e8e\u7814\u7a76\u4eba\u5458\u8fdb\u884c\u4ea4\u53c9\u63d0\u95ee\u5e76\u66f4\u597d\u5730\u4e86\u89e3\u7528\u6237\u7684\u9009\u62e9\u3002\u89c6\u89c9\u7ebf\u7d22\u53ef\u4ee5\u7528\u5728\u4efb\u4f55\u4e3b\u9898\u7684\u8bbf\u8c08\u4e2d\uff0c\u4ee5\u4e0b\u662f\u4e00\u4e9b\u5e38\u89c1\u7684\u7528\u6cd5\uff1a<\/p>\n<ul>\n<li>\u5411\u7528\u6237\u5c55\u793a\u4e92\u65a5\u7684\u56fe\u7247\uff0c\u4ee5\u4fbf\u4e86\u89e3\u6700\u80fd\u4e0e\u4ed6\u4eec\u4ea7\u751f\u5173\u8054\u5171\u9e23\u7684\u5185\u5bb9<\/li>\n<li>\u628a\u4e00\u7cfb\u5217\u529f\u80fd\u5199\u5728\u5361\u7247\u4e0a\uff0c\u8bf7\u7528\u6237\u6309\u7167 &#8220;\u6700\u91cd\u8981 &#8220;\u5230 &#8220;\u6700\u4e0d\u91cd\u8981 &#8220;\u5bf9\u5361\u7247\u8fdb\u884c\u4f18\u5148\u7ea7\u6392\u5e8f<\/li>\n<li>\u5411\u7528\u6237\u5c55\u793a\u6b63\u5728\u6d4b\u8bd5\u4ea7\u54c1\u7684\u56fe\u7247\uff0c\u4ee5\u4fbf\u4e86\u89e3\u4ed6\u4eec\u57fa\u4e8e\u56fe\u7247\u7684\u76f8\u5173\u8054\u60f3<\/li>\n<\/ul>\n<p>\u4e3a\u4e86\u89e3\u7279\u5b9a\u7528\u6237\u7fa4\u7684\u5ba1\u7f8e\u504f\u597d\uff0c\u6211\u4eec\u7684\u56e2\u961f\u4f7f\u7528\u4e864-5\u5f20\u4e0d\u540c\u98ce\u683c\u7684\u5ba4\u5185\u5bb6\u88c5\u56fe\u7247\u3002\u8981\u6c42\u7528\u6237\u9009\u62e9\u4e0e\u5176\u6700\u76f8\u5173\u7684\u56fe\u7247\uff0c\u5f53\u4ed6\u4eec\u9009\u597d\u4e86\u4e00\u5f20\u56fe\u7247\uff0c\u540e\u7eed\u7684\u95ee\u9898\u5c31\u56f4\u7ed5\u7740\u4ed6\u4eec\u6240\u559c\u6b22\u7684\u56fe\u7247\u4e2d\u7684\u5143\u7d20\u4ee5\u53ca\u9009\u62e9\u8be5\u56fe\u7247\u7684\u539f\u56e0\u6765\u5c55\u5f00\u3002\u8fd9\u6709\u52a9\u4e8e\u51cf\u8f7b\u7528\u6237\u8868\u8fbe\u5176\u504f\u597d\u7684\u8ba4\u77e5\u8d1f\u62c5\u3002<\/p>\n<p>\u603b\u800c\u8a00\u4e4b\uff0c\u5b9a\u6027\u7814\u7a76\u662f\u51b3\u5b9a\u4e0b\u4e00\u6b65\u5de5\u4f5c\u7684\u4e00\u4e2a\u5f3a\u5927\u5de5\u5177\u3002\u800c\u5b9a\u6027\u7814\u7a76\u7684\u771f\u6b63\u75c7\u7ed3\u5728\u4e8e\u771f\u5b9e\u5730\u4e86\u89e3\u7528\u6237\uff0c\u800c\u4e0d\u4ec5\u4ec5\u662f\u8bb0\u5f55\u4ed6\u4eec\u8868\u8fbe\u51fa\u6765\u7684\u9700\u6c42\uff0c\u4ed6\u4eec\u6240\u8bf4\u7684\u6bcf\u4e00\u53e5\u8bdd\u5e76\u975e\u90fd\u662f\u53ef\u884c\u7684\u89c1\u89e3\u3002\u6211\u4eec\u901a\u8fc7\u4ea4\u53c9\u8be2\u95ee\u3001\u89c6\u89c9\u7269\u6599\u7b49\u7b80\u6613\u65b9\u6cd5\u7684\u7ec4\u5408\u4f7f\u7528\uff0c\u6709\u52a9\u4e8e\u63a2\u7d22\u51fa\u6f5c\u5728\u7684\u884c\u4e3a\uff0c\u5e76\u5236\u5b9a\u6709\u610f\u4e49\u7684\u89e3\u51b3\u65b9\u6848\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><em><span style=\"color: #999999;\">\u539f\u6587\u6765\u6e90\uff1ahttps:\/\/uxdesign.cc\/do-we-always-know-what-our-users-want-678ccf058965(2020.10.22)<\/span><\/em><br \/>\n<em><span style=\"color: #999999;\">\u7248\u6743\u58f0\u660e\uff1a\u8be5\u6587\u7ae0\u5728UXRen\u516c\u4f17\u53f7\uff08cnUXRen\uff09\u9996\u53d1\u540e\u65b9\u53ef\u8f6c\u8f7d\uff0c\u8f6c\u8f7d\u65f6\u8bf7\u6ce8\u660e\u51fa\u5904\u53ca\u8bd1\u8005\u3001\u5ba1\u6821\u8005\u4fe1\u606f\uff0c\u5982\u6709\u8fdd\u80cc\uff0cUXRen\u793e\u533a\u4fdd\u7559\u4fb5\u6743\u8ffd\u8d23\u7684\u6743\u529b\u3002<\/span><\/em><\/p>\n<h1 style=\"text-align: center;\">\t\t<div class=\"wpulike wpulike-robeen \" ><div class=\"wp_ulike_general_class wp_ulike_is_unliked\"><label><input \ttype=\"checkbox\"\n\t\t\t\t\t\t\tdata-ulike-id=\"70588\"\n\t\t\t\t\t\t\tdata-ulike-nonce=\"05f9b2f255\"\n\t\t\t\t\t\t\tdata-ulike-type=\"likeThis\"\n\t\t\t\t\t\t\tdata-ulike-status=\"3\"\n\t\t\t\t\t\t\tclass=\"wp_ulike_btn wp_ulike_put_image\"\n\t\t\t\t\t\t\t \/><svg class=\"heart-svg\" viewBox=\"467 392 58 57\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g class=\"Group\" fill=\"none\" fill-rule=\"evenodd\" transform=\"translate(467 392)\"><path d=\"M29.144 20.773c-.063-.13-4.227-8.67-11.44-2.59C7.63 28.795 28.94 43.256 29.143 43.394c.204-.138 21.513-14.6 11.44-25.213-7.214-6.08-11.377 2.46-11.44 2.59z\" class=\"heart\" fill=\"#AAB8C2\" \/><circle class=\"main-circ\" fill=\"#E2264D\" opacity=\"0\" cx=\"29.5\" cy=\"29.5\" r=\"1.5\" \/><g class=\"grp7\" opacity=\"0\" transform=\"translate(7 6)\"><circle class=\"oval1\" fill=\"#9CD8C3\" cx=\"2\" cy=\"6\" r=\"2\" \/><circle class=\"oval2\" fill=\"#8CE8C3\" cx=\"5\" cy=\"2\" r=\"2\" \/><\/g><g class=\"grp6\" opacity=\"0\" transform=\"translate(0 28)\"><circle class=\"oval1\" fill=\"#CC8EF5\" cx=\"2\" cy=\"7\" r=\"2\" \/><circle class=\"oval2\" fill=\"#91D2FA\" cx=\"3\" cy=\"2\" r=\"2\" \/><\/g><g class=\"grp3\" opacity=\"0\" transform=\"translate(52 28)\"><circle class=\"oval2\" fill=\"#9CD8C3\" cx=\"2\" cy=\"7\" r=\"2\" \/><circle class=\"oval1\" fill=\"#8CE8C3\" cx=\"4\" cy=\"2\" r=\"2\" \/><\/g><g class=\"grp2\" opacity=\"0\" transform=\"translate(44 6)\" fill=\"#CC8EF5\"><circle class=\"oval2\" transform=\"matrix(-1 0 0 1 10 0)\" cx=\"5\" cy=\"6\" r=\"2\" \/><circle class=\"oval1\" transform=\"matrix(-1 0 0 1 4 0)\" cx=\"2\" cy=\"2\" r=\"2\" \/><\/g><g class=\"grp5\" opacity=\"0\" transform=\"translate(14 50)\" fill=\"#91D2FA\"><circle class=\"oval1\" transform=\"matrix(-1 0 0 1 12 0)\" cx=\"6\" cy=\"5\" r=\"2\" \/><circle class=\"oval2\" transform=\"matrix(-1 0 0 1 4 0)\" cx=\"2\" cy=\"2\" r=\"2\" \/><\/g><g class=\"grp4\" opacity=\"0\" transform=\"translate(35 50)\" fill=\"#F48EA7\"><circle class=\"oval1\" transform=\"matrix(-1 0 0 1 12 0)\" cx=\"6\" cy=\"5\" r=\"2\" \/><circle class=\"oval2\" transform=\"matrix(-1 0 0 1 4 0)\" cx=\"2\" cy=\"2\" r=\"2\" \/><\/g><g class=\"grp1\" opacity=\"0\" transform=\"translate(24)\" fill=\"#9FC7FA\"><circle class=\"oval1\" cx=\"2.5\" cy=\"3\" r=\"2\" \/><circle class=\"oval2\" cx=\"7.5\" cy=\"2\" r=\"2\" \/><\/g><\/g><\/svg><span class=\"count-box\">25+<\/span>\t\t\t\t\t<\/label><\/div><\/div>\n\t<\/h1>\n","protected":false},"excerpt":{"rendered":"<p>\u6211\u610f\u8bc6\u5230 &#8220;\u7528\u6237\u60f3\u8981\u4ec0\u4e48 &#8220;\u548c &#8220;\u7528\u6237\u771f\u6b63\u9700\u8981\u4ec0\u4e48 &#8220;\u4e4b\u95f4\u5b58\u5728\u4e00\u7ebf\u4e4b\u9694\u3002<\/p>\n","protected":false},"author":1,"featured_media":70591,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[49],"tags":[2404,4275,2596,4276],"_links":{"self":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/70588"}],"collection":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=70588"}],"version-history":[{"count":13,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/70588\/revisions"}],"predecessor-version":[{"id":70621,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/posts\/70588\/revisions\/70621"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=\/wp\/v2\/media\/70591"}],"wp:attachment":[{"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=70588"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=70588"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxren.cn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=70588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}